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  • January 2011 (Revised June 2011)
  • Case

Intellectual Property Intermediaries

By: Andrei Hagiu
During the past 5 to 10 years, several different intermediation business models have emerged for the intellectual property (IP) market. This note describes the most prominent ones: non-practicing entities (or patent trolls), defensive patent aggregators, online IP... View Details
Keywords: Business Model; Intellectual Property; Auctions; Digital Platforms; Information Technology; Service Industry
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  • 11 Jan 2011
  • First Look

First Look: Jan. 11

decision, to consider whether they are facing a "thinking too much" or "thinking too little" problem and adjust accordingly. Download the paper: http://onlinelibrary.wiley.com/doi/10.1002/wcs.90/abstract How to Design a Winning View Details
Keywords: Sean Silverthorne
  • Winter 2017
  • Article

Google, Mobile and Competition: The Current State of Play

By: Benjamin Edelman
I present Google practices that have raised objections from competition regulators. I consider the key impediments to competition and examine the business models foreclosed by Google's restrictions. View Details
Keywords: Antitrust; Mobile; Mobile Technology; Search Technology; Technology Platform; Contracts; Lawfulness; Competition; Information Technology Industry; European Union; Russia; South Korea
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    Frances X. Frei

    Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in leadership, strategy, and operations. She regularly advises senior executives... View Details

    Keywords: airline; banking; fast food; financial services; health care; hotels ＆ motels; management consulting; media; nonprofit industry; professional services; retail financial services; service industry; sports; telecommunications; tourism; travel
    • 04 Apr 2011
    • Research & Ideas

    Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

    panel discussion held at Harvard Business School, where several experts talked about how to treat the troubled industry at a time when the year-old Health Care and Education Reconciliation Act of 2010 is still in its relative infancy.... View Details
    Keywords: by Carmen Nobel; Health
    • 30 May 2000
    • Research & Ideas

    Market Makers Bid for Success

    indirect materials, which are primarily downward auctions. Although, there are some market situations where you would use an upward auction just to have people bid on certain kinds of pricing. Basically, we've evolved our business View Details
    Keywords: by Staff; Web Services; Technology
    • February 2010
    • Supplement

    Valuing Visa? Priceless (CW)

    By: Peter Tufano
    Students must determine whether or not Visa, which had an IPO one month prior, is a good investment. The case provides an overview of multisided platform businesses and the payments industry in general. Visa's business model and economics are reviewed. View Details
    Keywords: Credit Cards; Initial Public Offering; Valuation; Multi-Sided Platforms; Microeconomics
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    • April 2004
    • Case

    D-Wave Systems: Building a Quantum Computer

    By: Alan D. MacCormack, Ajay Agrawal and Rebecca Henderson
    D-Wave Systems is a start-up seeking to commercialize a quantum computer. Its business model is unique: as of 2003, it had very few technical resources within the firm. Instead, it financed a series of projects undertaken at universities and government labs. In return... View Details
    Keywords: Business Model; Business Startups; Engineering; Investment; Intellectual Property; Product Development; Research and Development; Commercialization; Computer Industry
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    • March 2009 (Revised September 2013)
    • Case

    Yelp

    By: Mikolaj Jan Piskorski, David Chen and Aaron Smith
    Yelp was a popular online destination for reviews of local establishments, written by volunteer Internet users and read by 60 million people per month. However, the company was far from profitable. The CEO needs to decide between two options to increase the revenue.... View Details
    Keywords: Digital Marketing; Business Model; Profit; Revenue; Marketing Strategy; Sales; Internet and the Web; Advertising Industry
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      Paul Hamilton

      Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
      View Details
      • February 2007 (Revised August 2007)
      • Case

      Urban Video Game Academy: Getting in the Game

      By: Lynda M. Applegate and Susan Saltrick
      Urban Video Game Academy was founded to enhance the academic and career prospects of urban youth. How will its founder grow it into a sustainable business? Provides an opportunity to discuss the challenges of social entrepreneurship and how to create a sustainable... View Details
      Keywords: Social Entrepreneurship; Business Model; Social Enterprise; Change Management; Education; Education Industry; Video Game Industry
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      • 30 Mar 2017
      • News

      Science says parents of successful kids have 17 things in common

        Marco Iansiti

        Marco Iansiti, David Sarnoff Professor of Business Administration,is a codirector of the Laboratory for Information Science at Harvard and of the Digital Initiative at HBS.

        Prof. Iansiti's research examines the digital transformation of companies and... View Details

        Keywords: automotive; computer; e-commerce industry; electronics; fiber optics; high technology; information; information technology industry; internet; semiconductor; software; telecommunications; venture capital industry
        • December 2009 (Revised June 2010)
        • Supplement

        Goldman Sachs: A Bank for All Seasons (B)

        By: Lena G. Goldberg and Tiffany Lynne Obenchain
        Having taken steps to shore up investor confidence, during the turbulent fourth quarter of 2008, Goldman Sachs confronts the challenge of whether its business model will continue to be viable under radically altered market conditions and a new regulatory regime. View Details
        Keywords: Business Model; Financial Crisis; Investment Banking; Financial Management; Financial Strategy; Governing Rules, Regulations, and Reforms; Business Strategy; Banking Industry
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        • December 2017 (Revised January 2018)
        • Case

        NatureSweet

        By: Jose Alvarez, Forest Reinhardt and Natalie Kindred
        This case describes the business model and workplace philosophy of NatureSweet, a privately owned, vertically integrated greenhouse grower and marketer of fresh tomatoes with sales across the United States and $329 million in 2016 revenues. CEO Bryant Ambelang treated... View Details
        Keywords: NatureSweet; Tomatoes; Agriculture; Greenhouse; Ambelang; Cherry Tomatoes; Incentives; Worker Empowerment; Empowerment; Toyota Production System; Leadership; Branding; Produce; Manufacturing; Organizational Change; Agribusiness; Business Model; Employee Relationship Management; Working Conditions; Organizational Culture; Success; Problems and Challenges; Agriculture and Agribusiness Industry; Manufacturing Industry; United States; Mexico; North America
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        • January 2025
        • Case

        Driving Efficiency and Sustainability at P&G China

        By: Feng Zhu, Philip Kuai and Billy Chan
        P&G China’s business had reached new heights thanks to the explosive growth of e-commerce in the country, but the rapidly increasing volume of shipments to customers had created operational and environmental challenges in terms of packaging waste, shipping damage, and... View Details
        Keywords: Transformation; Customer Value and Value Chain; Environmental Sustainability; E-commerce; Logistics; Product Design; Value Creation; Order Taking and Fulfillment; Supply Chain Management; Consumer Products Industry; China
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        • February 1999 (Revised May 1999)
        • Case

        Onsale, Inc.

        By: Youngme E. Moon
        Onsale has been a pioneer in electronic commerce, offering excess and refurbished goods using an online auction format. The company is now planning to become a player in the highly competitive world of first-run computer merchandise as well. However, unlike other... View Details
        Keywords: Business Model; Transformation; Customers; Brands and Branding; Auctions; Network Effects; Strategic Planning; Competitive Strategy; Internet and the Web; Retail Industry
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        • November 2022 (Revised December 2024)
        • Case

        Hugging Face (A): Serving AI on a Platform

        By: Shane Greenstein, Daniel Yue, Sarah Gulick and Kerry Herman
        It is fall 2022, and open-source AI model company Hugging Face is considering its three areas of priorities: platform development, supporting the open-source community, and pursuing cutting-edge scientific research. As it expands services for enterprise clients, which... View Details
        Keywords: Community; Open-source; AI and Machine Learning; Product Development; Networks; Service Delivery; Research; Governance; Business and Stakeholder Relations; Information Industry; Technology Industry; United States
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          Jorge Tamayo

          Jorge Tamayo is an assistant professor of business administration in the Strategy Unit. He teaches the Strategy course in the MBA required curriculum.

          Professor Tamayo is an applied microeconomist primarily interested in industrial organization and... View Details

          • Research Summary

          Overview

          Chu's research is focused on business and low income sectors, particularly in the use of commercial platforms to deliver what has traditionally been considered public responsibilities. In the last three decades, business models have emerged to meet the underserved... View Details