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  • 03 Nov 2009
  • First Look

First Look: Nov. 3

large private firms in the services sector. Rates of return also have remained stable over time and show low dispersion across sectors and across ownership groups within sectors. Download the paper:... View Details
Keywords: Martha Lagace
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

within a month of the lockdown measures, the quantity of sales increased compared to 2019. Within another month, so did spending despite prices that were lower in 2020. [div... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

goods in their stores. “You have to make it clear why it is worth their time and money,” says Lal. A balanced approach to agent network growth is best. When growth is too fast, agents compete among View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Clearly, a larger installed base implies that there will be stronger direct and indirect network effects, and this will enhance the value of the operating system to current and potential users. In addition,... View Details
Keywords: by Sean Silverthorne; Technology
  • 19 Nov 2001
  • Research & Ideas

Alfred Chandler on the Electronic Century

commercial markets when in 1954 it applied an electronic device to its previously electrically driven punched-card data processors. Within less than a decade, its long-established punched-card functional... View Details
Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Computer; Consumer Products; Electronics; Manufacturing; Technology
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

relationship can range from loose to tight with respect to the financial and operational interactions between affiliates and the central organization. A loose affiliation generally refers to a View Details
Keywords: by Carla Tishler
  • 23 Jun 2009
  • First Look

First Look: June 23

problems (and the ways they reinforce each other), this paper offers a new approach to community transformation which calls for leaders to use technology to inform and connect people. We need to convert the social safety net into View Details
Keywords: Martha Lagace
  • 29 Nov 2004
  • Research & Ideas

Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors

definitions of a small world. In layman's terms, the best way to think about a small-world network is that there are local clusters, much like caves. View Details
Keywords: by Sara Grant; Publishing
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

The Impact of the Entry of Biosimilars: Evidence from Europe By: Scott Morton, Fiona, Ariel Dora Stern, and Scott Stern Abstract—Biologics represent a substantial and growing share of the U.S. drug market. Traditional “small molecule”... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2001
  • Research & Ideas

Why dot.coms Will Rise Again

& Fung is a publicly traded family company that McFarlan reckoned would clock $5 billion in US sales by the end of 2001. The company operates a supply chain network... View Details
Keywords: by Martha Lagace
  • 17 Dec 2001
  • Research & Ideas

Enterprising Women

Lewis (HBS MBA '92), took the Internet retailer of office supplies from 25 to 400 employees and $50 million to $500 million in revenues. Being an "intrapreneur" within a larger corporation—with... View Details
Keywords: by Julia Hanna
  • 10 May 2004
  • Research & Ideas

Rethink the Value of Joint Ventures

partners. Q: What changes in the expansion tactics of multinationals do you foresee in the next three to five years? A: The increased pressure on existing joint ventures within these networks reflects View Details
Keywords: by Cynthia Churchwell
  • 24 Mar 2008
  • Research & Ideas

Reducing Risk with Online Advertising

markets, these are the kinds of concerns you should think about when setting payment terms and dealing directly with suppliers. One tool to deter fraud: pay later. Edelman's new research on a major advertising affiliate View Details
Keywords: by Martha Lagace; Video Game; Web Services
  • 03 Aug 2016
  • What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

profit for shareholders and directors. Pfeffer is also tired of seeing so-called leadership development services offered in a sanitized vacuum by a “leadership industry” under “brands” such as authentic... View Details
Keywords: by James Heskett; Education
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

we document the processes through which acts of silence became self-reinforcing. The dynamic model of silencing conflict induced from our data has implications not only for norm development, but also for a variety of other domains... View Details
Keywords: Martha Lagace
  • 08 Mar 2017
  • Op-Ed

Op-Ed: Can the Proposed American Health Care Act Improve on 'Obamacare'?

their patient populations need, and workers and families can have the freedom and flexibility to make their own health care choices." This statement speaks to a strong attachment to personal freedom and choice in American... View Details
Keywords: by John Quelch, Dr. Gordon Moore, and Emily Boudreau
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

including emerging economies like China, India, and Brazil. This list will continue to grow. A by-product of the intertwining of globalization and technology enabled networks is that events are no longer... View Details
Keywords: by Sean Silverthorne
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

problems." Nevertheless, there was enthusiasm for disclosure, perhaps using a system of disclosing "pay bands" within which holders of specific jobs are compensated. Pete described View Details
Keywords: by James Heskett
  • 05 Feb 2015
  • Research & Ideas

How New BofA Executives Learn its ’Deep Smarts’

executives. To address these needs, the bank has created an onboarding program for executives one to two levels below the C-suite. The program aims to ensure that the new executives understand role expectations, quickly develop a View Details
Keywords: Re: Dorothy A. Leonard; Banking
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

business-to-business long-distance networking company within AT&T. She is a real pro. And thank goodness we have her, because I don't know what we'd do without her, with... View Details
Keywords: by Staff; Web Services; Technology
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