Publications

11 Dec 2023
Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

Building Her Leadership Style At Nike, the seed was planted for Leahy to develop her own leadership style and values. “I found this smart, talented, ambitious group of leaders at Nike who also had a very good sense of View Details

Keywords: Consumer Products / Retail

05 Feb 2025
Blog Post

Leadership with purpose: Redefining success and impact with Satpal Singh (SELP—India 4, 2019)

lessons to life in a way I hadn’t experienced before. After graduating from SELP—India, I returned to Legrand with a fresh perspective. The program’s flexible format had allowed me to balance my professional responsibilities with... View Details

Keywords: All Industries

01 Sep 2018
News

What I Do: Clare Reichenbach (AMP 185, 2013)

Described by Julia Child as “the quintessential American cook,” James Beard died in 1985, leaving a long legacy of cookbooks written, chefs mentored, and many, many meals enjoyed. He also left a townhouse in New York City’s West Village,... View Details

Keywords: Julia Hanna; illustrations by Peter and Maria Hoey

June 1998 (Revised August 2001)
Case

Wells Fargo Online Financial Services (A)

By: Robert S. Kaplan and Nicole Tempest

Wells Fargo, the industry leader in electronic banking, has implemented a Balanced Scorecard in its online financial services group (OFS) to track and measure performance. The OFS group develops and supports services that allow existing and future banking customers to... View Details

Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Banking Industry; Financial Services Industry

Article

The Nature of Stochastic Equilibria

By: Jerry R. Green and Mukul Majumdar

This paper formulates the notion of stochastic equilibria as invariant probability distributions consistent with the behavior patterns of individuals and the disequilibrium adjustment mechanism of the economy. Conditions for existence, uniqueness, and stability of such... View Details

Keywords: Stochastic Equilibria; Econometric Models

Read Now

22 Nov 2016
Working Paper Summaries

Explaining the Persistence of Gender Inequality: The Work-Family Narrative as a Social Defense against the 24/7 Work Culture

Keywords: by Irene Padavic, Robin J. Ely, and Erin M. Reid

January 2011 (Revised November 2011)
Case

Identifying Firm Capital Structure

Students are asked to link concealed balance sheets with firm descriptions. The case helps students understand how balance sheets reflect industry and firm characteristics. View Details

Keywords: Financial Statements; Business Ventures; Capital Structure

16 Jan 2019
Research & Ideas

What Football Firings Teach Managers About Staying Relevant

the Philadelphia Eagles in 2012 after 14 seasons. Establishing stability and a winning culture for a franchise that had perpetually underperformed, he won the most games in franchise history, captured their... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

03 Jul 2013
What Do You Think?

What Are the Limits of Transparency?

information is delivered." One possible line would include information about a company's strategy. Brad Keller commented that "It takes more than just sharing financials or performance review data It is really a matter of being open about an organization's... View Details

Keywords: by James Heskett

2018
Chapter

New Prospects for Organizational Democracy?: How the Joint Pursuit of Social and Financial Goals Challenges Traditional Organizational Designs

By: Julie Battilana, Michael Fuerstein and Michael Lee

For an extended period during the first half of the 20th century, industrial democracy was a vibrant movement, with ideological and organizational ties to a thriving unionism. In 2015, however, things look different. While there are instances of democracy in the... View Details

Keywords: Organizational Design; Social Enterprise; Values and Beliefs; Integration; Theory

Find at Harvard

15 Mar 2019
Blog Post

PART 3: Military Transition and the JD/MBA - Getting on the JD/MBA Path

JD/MBA student to take a significant load of academic credits while balancing numerous commitments and activities. Veterans may find themselves right at home in this environment. Second, the JD/MBA program... View Details

September 2000 (Revised October 2002)
Background Note

Professional Services Module Seven: Becoming a Professional

By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry

Discusses strategies for balancing private and professional life. View Details

Keywords: Experience and Expertise; Success; Work-Life Balance

Find at Harvard

29 Nov 2017
Blog Post

HBS, A Dream and Trey: How HBS Helped Me Launch My Social Enterprise

athlete was an incredible experience that I will cherish forever, but I was exhausted for most of it. And while I developed study strategies and time management skills, it was a steep learning curve. Coming... View Details

11 Oct 2024
Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

overwhelmed and congested system. The other algorithm, focused on balancing where refugees settle, seeks to maintain an even distribution over time. This algorithm was able to ensure that the placements to... View Details

Keywords: by Ben Rand; Technology; Information Technology

Web

About IT: IT Planning and Service Delivery Team Profile | Information Technology

About IT: IT Planning and Service Delivery Team Profile By Kellyn Eaddy on April 16, 2025 Share via Facebook Share via LinkedIn Print Share via email Who Are They & What Do They Do? The IT Planning and... View Details

September 2013
Teaching Note

The Case of the Unidentified Industries—2013

By: Mihir A. Desai, William E. Fruhan, Jr. and Elizabeth A. Meyer

Helps students to understand how the characteristics of a business are reflected in its financial statements. This case consists of an exercise in which students are given balance sheet data in percentage form and other selected financial data for companies in 14... View Details

Keywords: Financial Management; Accounting Statements; Ratio Analysis; Financial Statements; Finance

November 1996 (Revised April 1999)
Case

United Way of Southeastern New England (UWSENE)

By: Robert S. Kaplan and Ellen L. Kaplan / RA

A regional United Way organization, a nonprofit already active in total quality management, implements a Balanced Scorecard to link its strategic planning objectives with day-to-day operations, and is able to translate its vision and strategy into objectives and... View Details

Keywords: Balanced Scorecard; Nonprofit Organizations; Governing and Advisory Boards; Strategy; United States

25 Jun 2019
Blog Post

Learning the Language of Business and Science – The MS/MBA Biotechnology: Life Sciences Program

valuable to organizations, and can make a significant impact for patients. I am trying to develop my skills to position myself directly between science and business in my career. After getting a... View Details

November 2003 (Revised August 2005)
Case

First Commonwealth Financial Corporation

By: Robert S. Kaplan

First Commonwealth Financial Corp., a financial institution in central and southwestern Pennsylvania, implemented the Balanced Scorecard for describing and implementing its new customer-focused strategy. Its founder and chairman decided that the Balanced Scorecard also... View Details

Keywords: Balanced Scorecard; Corporate Strategy; Customers; Corporate Governance; Governing and Advisory Boards; Customer Relationship Management; Executive Compensation; Financial Services Industry; Banking Industry; Pennsylvania