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January 2021
Article

Using Models to Persuade

By: Joshua Schwartzstein and Adi Sunderam

We present a framework where "model persuaders" influence receivers’ beliefs by proposing models that organize past data to make predictions. Receivers are assumed to find models more compelling when they better explain the data, fixing receivers’ prior beliefs. Model... View Details

Keywords: Model Persuasion; Analytics and Data Science; Forecasting and Prediction; Mathematical Methods; Framework

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August 2020 (Revised September 2020)
Technical Note

Assessing Prediction Accuracy of Machine Learning Models

By: Michael W. Toffel, Natalie Epstein, Kris Ferreira and Yael Grushka-Cockayne

The note introduces a variety of methods to assess the accuracy of machine learning prediction models. The note begins by briefly introducing machine learning, overfitting, training versus test datasets, and cross validation. The following accuracy metrics and tools... View Details

Keywords: Machine Learning; Statistics; Econometric Analyses; Experimental Methods; Data Analysis; Data Analytics; Forecasting and Prediction; Analytics and Data Science; Analysis; Mathematical Methods

February 2018
Supplement

People Analytics at Teach For America (B)

By: Jeffrey T. Polzer and Julia Kelley

This is a supplement to the People Analytics at Teach For America (A) case. In this supplement, Managing Director Michael Metzger must decide how to extend his team’s predictive analytics work using Natural Language Processing (NLP) techniques. View Details

Keywords: Analytics and Data Science; Forecasting and Prediction; Recruitment; Analysis

August 2017 (Revised December 2018)
Case

Tamarin App: Natural Language Processing

By: Srikant M. Datar and Caitlin N. Bowler

In this case, students explore the challenges of using sentiment analysis to monitor and understand public perception around a software application, Tamarin SEO App. Technical topics include building a filtering classifier using naive Bayes and sentiment analysis This... View Details

Keywords: Data Science; Branding; Data Analytics; Analytics and Data Science; Brands and Branding; Analysis; Perception; Planning

2001
Other Teaching and Training Material

Building E-Businesses Instructor's Guide TN: Harvard Business School

By: Lynda M. Applegate

Keywords: Internet and the Web; Strategy; Business Ventures; Business Growth and Maturation

2001
Other Teaching and Training Material

Building E-Business

By: Lynda M. Applegate

Keywords: Internet and the Web; Strategy; Business Ventures; Business Growth and Maturation

18 Aug 2014
News

Closing the Education Gap

Anne Dias Griffin (MBA 1997) “Everyone deserves a fair start regardless of their zip code,” says Anne Dias Griffin (MBA 1997). Reforming that start is what motivates her. “The effects of income disparity start early in our society, and education is the best way we can... View Details

Keywords: Jill Radsken

22 Nov 2011
News

A Storybook Beginning

Risher: E-reading the African story “Treasure of the Trees” at the Kade Primary School in Ghana. Courtesy David Risher If you’ve just read Curious George Visits the Library and desperately want to get your hands on Curious George Goes to the Beach, being a second... View Details

Keywords: Elementary and Secondary Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

November 1999 (Revised April 2002)
Case

International Business Machines Corporation (B)

By: David F. Hawkins

IBM changes pension plan from a defined benefit plan to a cash-balance plan. Teaching purpose: To understand pension accounting. View Details

Keywords: Business or Company Management; Transformation; Business Earnings; Private Sector; Personal Finance; Cash; Information Infrastructure; Taxation; Computer Industry; Computer Industry

13 Jun 2017
Blog Post

MS/MBA: Engineering Sciences – A Q&A with Professor Robert Howe

Professor Rob Howe has been thinking about the intersection between business and technology for a number of years now. Before joining the SEAS faculty at Harvard (where he focuses on robot and human manipulation and the sense of touch) he... View Details

02 Nov 2016
Blog Post

Career and Internship Choices for the Classes of 2016 and 2017

offer within three months after graduation. Consulting and technology remain strong, with 25 percent of the Class of 2016 seeking employment accepting full-time positions at consulting firms and 19 percent accepting opportunities at View Details

Keywords: All Industries

01 Sep 2013
News

See You There

Ruzwana Bashir (MBA 2011) has carved out a valuable niche in the travel-and-leisure business—one of the world's largest industries—with her online company, Peek. The start-up has earned Bashir plaudits as one of this year's "100 Most Creative People in Business,"... View Details

Keywords: Information; Information; Information; Information

October 1990 (Revised May 1994)
Case

Confederated Pulp & Paper

By: David E. Bell

A rewritten version of an old case that updates the dates and prices and simplifies the economics. The issue is still one of determining a suitable inventory of wood for the mill to last through the winter. View Details

Keywords: History; Supply Chain Management; Spending; Forecasting and Prediction; Economic Growth; Information Management; Pulp and Paper Industry