Publications

Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Information Technology Industry; United States

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

general of the Nigeria-based International Institute of Tropical Agriculture (IITA), is making progress toward two of his primary strategic... View Details

Keywords: Dina Gerdeman

01 Jun 2010
News

Health IT at the Bedside

Sachin H. Jain (MBA ’07, MD ’08,) is a special assistant to the National Coordinator for Health Information Technology in the Obama administration.Â He was previously a resident physician at Boston’s Brigham and Women’s Hospital and a... View Details

Keywords: Sachin H. Jain; Ambulatory Health Care Services; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information

February 1991 (Revised February 1992)
Case

Appex Corp.

By: Nitin Nohria

1990 Business Week named Appex Corp. the fastest growing high-technology company in the United States. Appex provided management information systems and intercarrier network services to cellular telephone companies. During its rapid growth, the company went through... View Details

November 2001 (Revised August 2005)
Case

BigEast Bank (A): Credit Card Approval

By: Frances X. Frei and Dennis Campbell

BigEast is considering adopting a relationship-centric view in its credit card approval process. This would shift the bank's current practice of analyzing applications based on the merits of a single product to one where the customer's existing relationship is... View Details

Keywords: Customers; Forecasting and Prediction; Banks and Banking; Analytics and Data Science; Managerial Roles; Relationships; Adoption; Banking Industry

10 May 2018
News

'Candy Crush' Was a Blockbuster; Can King Digital Capitalize?

November 2000
Case

FireDrop

By: William A. Sahlman and Michael J. Roberts

Describes the evolution of FireDrop, a new venture-backed company that has developed a new platform for e-mail communication. The FireDrop application--called a Zaplet--allows for e-mails to be continually updated so they are current when read (rather than when sent).... View Details

Keywords: Business Model; Internet and the Web; Communication Technology; Venture Capital; Technological Innovation; Information Technology Industry

February 2003 (Revised August 2005)
Case

UCB (A): Managing Information for Globalization and Innovation

By: F. Warren McFarlan and Brian DeLacey

This case presents a complex total MIS strategy case for a $3 billion European pharmaceutical/chemicals company based in Brussels. It covers corporate strategy alignment of IT portfolio, IT operations issues, and global coordination of IT. View Details

Keywords: Information Technology; Operations; System; Corporate Strategy; Investment Portfolio; Globalization; Information Technology Industry; Information Technology Industry; Brussels

17 Dec 2015
News

New Research: Big Data Offers New Possibilities for City Planners

December 1985 (Revised May 1986)
Case

Frontier Airlines, Inc. (B)

Describes events at Frontier from the time of the (A) case to the end of 1985. A brief description of regulations regarding the use of computerized reservations systems is also included. View Details

Keywords: Information Technology; Air Transportation Industry

April 2017 (Revised May 2017)
Case

GE Capital After the Crisis

By: John C. Coates, John D. Dionne and David S. Scharfstein

Keith Sherin, CEO of GE Capital, faced a decision on which hinged billions of dollars and the fate of one of America’s most storied companies. On his desk sat two secret analyses: Project Beacon, a proposal to spin off most of GE Capital to GE shareholders, and... View Details

Keywords: Risk and Uncertainty; Decision Choices and Conditions; Financial Institutions; Strategy

May 1998 (Revised October 1998)
Case

Teleswitch (A)

Describes the financing history of Teleswitch, a maker of small digital telephone switches for the wireless/cellular industry. As the case ends, Teleswitch is revisiting its selection of an investment banker for its hoped-for IPO. A rewritten version of an earlier... View Details

Keywords: Initial Public Offering; Investment Banking; Entrepreneurship; Financing and Loans; Wireless Technology; Manufacturing Industry; Telecommunications Industry

January 2008
Case

The Deutsche Bank (A)

By: David A. Moss

Founded in 1870 to help finance surging German exports and imports, the Deutsche Bank soon moved into domestic banking. In fact, its founders aimed to create both a commercial bank and an investment bank under one roof—that is, a "universal bank." By the end of the... View Details

Keywords: History; Investment Banking; Commercial Banking; Banking Industry; Germany

September 1994 (Revised April 1995)
Case

Banque Paribas: Paribas Derives Garantis

In March 1993, the management of Paribas Capital Markets is making a final review of the proposal to set up Paribas Derives Garantis (PDG), a special-purpose subsidiary of Compagnie Financiere de Paribas (CFP), that would guarantee derivative products offered by Banque... View Details

Keywords: Credit Derivatives and Swaps; Business Subsidiaries; Banks and Banking; Financial Services Industry

Find at Harvard

31 May 2021
News

Lossless Apple Music and No Winner in Epic Trial - Apple's May 2021 in Review

January 1998 (Revised February 1998)
Case

Timberjack Parts: Packaged Software Selection Project

By: F. Warren McFarlan, Mark Keil and Darryl S. Romanow

This case provides a realistic, current, and detailed view of software procurement in an international business environment where the competition in enterprise-wide software solutions is growing. Focuses on the selection of packaged software to serve multiple sites... View Details

Keywords: Applications and Software; Information Technology; Analytics and Data Science; Multinational Firms and Management; Operations; Management Practices and Processes; Information Technology Industry; Information Technology Industry

April 2003 (Revised October 2003)
Case

Banking on Germany?

Explores the causes and consequences of transforming Germany's bank-oriented financial system into one more oriented to capital markets. The economics of globalization, international accords such as Basel II, EU financial policies, and Germany's own regulatory reforms... View Details

Keywords: Corporate Governance; Financial Crisis; Banks and Banking; Banking Industry; Germany

08 May 2012
First Look

First Look: May 8

that egalitarianism distance has a negative causal impact on FDI flows. This effect is robust to a broad set of competing accounts, including the effects of other cultural dimensions, various features View Details

Keywords: Carmen Nobel

March 1994 (Revised July 1995)
Case

Lotus Development Corp. in 1994

Jim Manzi, president and CEO of Lotus, must decide whether to position the firm as a provider of network applications or of the architectural programs required to support network applications. The decision will have lasting implications for Lotus's position in both... View Details

Keywords: Information Infrastructure; Competitive Advantage; Applications and Software; Industry Structures; Information Technology Industry