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  • 01 Jun 2007
  • News

A Juicy Story

In the context of the computer industry at large, Professor David Yoffie explores the ups and downs of a company that’s always been a bit different in “Apple Computer, 2006.” The case poses this question: Given its 2 percent computer market share, can Apple find... View Details
Keywords: Julia Hanna; Management, Scientific, and Technical Consulting Services; Professional Services
  • 25 Aug 2014
  • News

The First Five Years: Raymond Hwang (MBA 2010)

unfiltered data: history, symptoms, test results, examination findings, and patient preferences. The surgeon’s job is essentially to distill this diverse information into a diagnosis and treatment plan. In the operating room, the process... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance
  • 01 Mar 2010
  • News

Light Looks Back on Forty-Year HBS Career

When you became Dean, were there surprises for you nonetheless? It wasn’t a complete surprise, but one of the interesting things was to see how information dries up when you become the head of an organization. For years I had been a close... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2003
  • News

The Kids Are Alright: Alumni Children Crack Case

Reunion kids in class: with comments ranging from random to brilliant, analyzing an online company. Eisenmann: adventures in Neopia. Growth is something that children experience every day. And they certainly know a lot about the Internet. So when it comes to seeking... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 2023
  • Working Paper

An Experimental Design for Anytime-Valid Causal Inference on Multi-Armed Bandits

By: Biyonka Liang and Iavor I. Bojinov
Typically, multi-armed bandit (MAB) experiments are analyzed at the end of the study and thus require the analyst to specify a fixed sample size in advance. However, in many online learning applications, it is advantageous to continuously produce inference on the... View Details
Keywords: Analytics and Data Science; AI and Machine Learning; Mathematical Methods
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  • 2022
  • Working Paper

The Disagreement Problem in Explainable Machine Learning: A Practitioner's Perspective

By: Satyapriya Krishna, Tessa Han, Alex Gu, Javin Pombra, Shahin Jabbari, Steven Wu and Himabindu Lakkaraju
As various post hoc explanation methods are increasingly being leveraged to explain complex models in high-stakes settings, it becomes critical to develop a deeper understanding of if and when the explanations output by these methods disagree with each other, and how... View Details
Keywords: AI and Machine Learning; Analytics and Data Science; Mathematical Methods
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  • 2021
  • Working Paper

Invisible Primes: Fintech Lending with Alternative Data

By: Marco Di Maggio, Dimuthu Ratnadiwakara and Don Carmichael
We exploit anonymized administrative data provided by a major fintech platform to investigate whether using alternative data to assess borrowers’ creditworthiness results in broader credit access. Comparing actual outcomes of the fintech platform’s model to... View Details
Keywords: Fintech Lending; Alternative Data; Machine Learning; Algorithm Bias; Finance; Information Technology; Financing and Loans; Analytics and Data Science; Credit
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  • 2020
  • Working Paper

Venture Capitalists and COVID-19

By: Paul A. Gompers, Will Gornall, Steven N. Kaplan and Ilya A. Strebulaev
We survey over 1,000 institutional and corporate venture capitalists (VCs) at more than 900 different firms to learn how their decisions and investments have been affected by the COVID-19 pandemic. We compare their survey answers to those provided by a large sample of... View Details
Keywords: Venture Capital; Health Pandemics; Investment; Decision Making; Surveys
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  • March 2020 (Revised June 2023)
  • Case

Scaling Nextdoor

By: Jeffrey F. Rayport, Thomas O. Jones and Jeff Huizinga
Nextdoor, striving to solidify its position as the leading global social media platform for neighborhoods, works to scale audience, geography, and revenue. View Details
Keywords: Platforms; Information Technology; Entrepreneurship; Growth and Development Strategy; Social Media; Digital Platforms
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  • November 9, 2019
  • Article

Effect of Revealing Authors' Conflicts of Interests in Peer Review: Randomized Controlled Trial

By: Leslie K. John, George Loewenstein, Andrew Marder and Michael Callaham
Objective: To assess the impact of disclosing authors’ conflict of interest declarations to peer reviewers at a medical journal.
Design: Randomised controlled trial.

Setting: The study was conducted within the manuscript review process at the... View Details
Keywords: Conflicts Of Interest; Peer Review; Randomized Controlled Trial; Scientific Publication; Conflict of Interests; Journals and Magazines; Science
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  • January 2018
  • Case

Viacom: Democratization of Data Science

By: Shane Greenstein and Christine Snively
In two short years, Viacom’s Data Science & Advanced Analytics team built a web platform called Science Central that allowed employees from Viacom’s 20+ cable networks to access television audience insights through three data science apps. In the past, employees would... View Details
Keywords: Data Science; Big Data; Digital Platforms; Analytics and Data Science; Expansion; Strategic Planning
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  • September 2014 (Revised June 2016)
  • Case

edX: Strategies for Higher Education

By: David Collis, Matthew Shaffer and Ashley Hartman
In May 2012, Harvard University and the Massachusetts Institute of Technology (MIT) founded edX, a new non-profit joint venture that would provide a platform for massive open online courses (MOOCs). edX did not produce original courses or instructional content—it made... View Details
Keywords: MOOCS; edX; Online Platforms; Online Education; Harvard University; MIT; Execution; Monetization; Brand Management; Higher Education; Information Technology; Strategy; Disruptive Innovation; Digital Platforms; Education Industry
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  • Article

Course Research: Using the Case Method to Build and Teach Management Theory

By: Clayton M. Christensen and Paul R. Carlile
Some in the Academy have questioned the usefulness of case studies in teaching sound management theory (Shugan 2006). Our research and experience suggests exactly the opposite-that case studies can unite the development of theory with the teaching of it in a single... View Details
Keywords: Business Education; Curriculum and Courses; Teaching; Cases; Research; Theory
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  • September 2000
  • Case

Jardines: Tapping the Asian E-Commerce Market

By: F. Warren McFarlan, Melissa Dailey and Fred Young
"We have made significant progress in reshaping the group in the current cycle of change," announced the homepage of Jardine Matheson & Co.'s web site. Percy Weatherall, newly appointed managing director of the company, knew all too well about change. In his previous... View Details
Keywords: Corporate Entrepreneurship; Decisions; Information Technology; Corporate Strategy; Technology Adoption
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  • 01 Dec 2017
  • News

Developing Insightful Global Leaders

HBS is committed to developing future leaders equipped with the cultural intelligence and skills required to operate in today’s globalized world. Key to this effort is creating opportunities for members of the School’s increasingly multicultural community to develop... View Details
  • 01 Sep 2008
  • News

No Rain Delay for Graduation 2008

Class Day 2008 was, in a word, wet. Umbrellas and clear plastic ponchos kept students, families, and friends assembled June 4 on Baker Lawn tolerably dry. Even drier were the 300 or so onlookers who opted to watch the proceedings live on the big screen in Burden Hall.... View Details
Keywords: commencement; Colleges, Universities, and Professional Schools; Educational Services
  • 23 Apr 2015
  • News

HBS Fellowships: Diversity in the Field

  • 01 Dec 2013
  • News

Len Schlesinger Returns

Len Schlesinger A longtime favorite in the classroom, Len Schlesinger returned to the HBS faculty this fall after a five-year stint as president of Babson College and eight years as vice chairman and COO of Limited Brands. "Whether it's academia or industry, I don't... View Details
Keywords: Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Dec 2005
  • News

James Heads Executive Education

Ralph James (MBA ’82) rejoined HBS in September as the executive director of Executive Education. He served most recently as vice chairman of The First Marblehead Corporation, a Boston firm specializing in student loan services. Prior to this, James was associate dean... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2010
  • News

Kerr, Nanda Win Fellowships

In January, the Ewing Marion Kauffman Foundation granted two of five fellowships in the amount of $50,000 each to HBS assistant professors William Kerr and Ramana Nanda to fund ongoing research on innovation and entrepreneurship. Awarded through the Kauffman Emerging... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services