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Publications

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  • All HBS Web  (18,395)
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    • Events  (245)
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Show Results For

  • All HBS Web  (18,395)
    • People  (20)
    • News  (9,048)
    • Research  (4,157)
    • Events  (245)
    • Multimedia  (1,597)
  • Faculty Publications  (1,793)
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  • 05 Jan 2016
  • News

Time to Talk Robots

  • 23 May 2022
  • Video

Getting to Know 2022 Class Day Student Speaker Peter Kiernan

  • 21 May 2025
  • Video

Getting to Know 2025 Class Day Student Speaker Chris Hood

  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

cheat in business." Malhotra, the Eli Goldston Professor of Business Administration at Harvard Business School, coauthored the paper with Associate Professor Lyn M. Van... View Details
Keywords: by Carmen Nobel
  • 05 Feb 2015
  • Blog Post

Crossing the Atlantic

Coming to Harvard Business School was a forcing function to re-think my career path. One thing was for sure, I was committed to not return to consulting post-HBS. Therefore, it was a surprise to my friends,... View Details
Keywords: Consulting; Manufacturing
  • 01 Jun 2017
  • News

Why Finance Needs More Humanity, and Why Humanity Needs Finance

  • 15 Sep 2021
  • News

Answer to U.S. Labor Shortage? ‘Hidden’ Workforce

  • 22 Jan 2014
  • News

Why babus can’t be ignored

  • 07 Mar 2022
  • News

Putin’s Iron Fist vs. Zelensky’s Moral Clarity

  • 13 May 2019
  • News

Reading the Market

  • 30 May 2018
  • News

First “HBS Hacks” Event in San Francisco

  • Program

Creating Brand Value

brand and expand your personal and professional network Extend your network by living and working with executives from various backgrounds and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your... View Details
  • 27 Sep 2011
  • First Look

First Look: September 27

business issues. This case focuses on the outcome of InnoCentive's decision to post challenges related to environmental issues created by the Gulf oil spill. It reviews lessons learned from this experience... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2023
  • Blog Post

How Alumni Can Recruit When They Aren’t Recruiters

If you’re a Harvard Business School alumnus, you’ve likely been asked at some point to play a key role in recruiting current HBS students for your organization. Since recruiting may be new to you or simply... View Details
  • Person Page

Recent articles

By: Richard S. Tedlow

Don't Deny the Facts

Investor's Business Daily, April 27, 2010

The ability to see facts objectively is paramount to business success. An interview with Richard S.... View Details

  • 06 Nov 2012
  • First Look

First Look: November 6

with firm value and operating performance persisted. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1589731 Does Management Really Work? Authors: Nicholas Bloom, Raffaella Sadun, and John Van Reenen Publication: View Details
Keywords: Sean Silverthorne
  • 08 Oct 2024
  • Video

The power of diversity

  • 14 Mar 2023
  • Cold Call Podcast

Can AI and Machine Learning Help Park Rangers Prevent Poaching?

Keywords: Re: Brian L. Trelstad; Computer; Information Technology; Technology
  • April 2006
  • Background Note

Informing Service Management with Customer Data

By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations. Explores the role of data analysis in ongoing service management. Describes how to realize the maximum amount of value from analyses and use this information in... View Details
Keywords: Decision Making; Design; Analytics and Data Science; Service Operations; Mathematical Methods; Value
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Frei, Frances X., and Dennis Campbell. "Informing Service Management with Customer Data." Harvard Business School Background Note 606-097, April 2006.
  • 11 Apr 2012
  • News

The High Risks of Short-Term Management

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