Publications

Research Summary

Leadership and Leadership Development: An Ontological Approach

This summarizes my research program over the last twelve years (with my co-investigators Werner Erhard, Steve Zaffron, and more recently Kari Granger) in which the objective has been to rigorously distinguish leader and leadership and to create a technology for... View Details

September 2014
Case

Marquee: Reinventing the Business of Nightlife

By: Anita Elberse

Keywords: Marketing; Business Growth and Maturation; Distribution Channels; Product Marketing; Entertainment and Recreation Industry

2003
Article

The "Moralities" of Poaching: Manufacturing Personal Artifacts on the Factory Floor

By: Michel Anteby

Keywords: Production; Moral Sensibility; Factories, Labs, and Plants

Read Now

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

product development in firms and communities, co-wrote the case with former HBS professor Robert D. Austin and Yumi Yi to encourage further exploration of the benefits and tactics of open-data approaches. “ All agencies will have issues,... View Details

Keywords: by Martha Lagace; Technology

April 2021
Case

Distinct Software

By: Das Narayandas, Arijit Sengupta and Jonathan Wray

Distinct Software (disguised name), a global enterprise software company, is at an important point in its growth trajectory where the luster of its mantra of “grow and win at any cost” has dimmed with increasing competition and margin pressures. To help navigate its... View Details

Keywords: Artificial Intelligence; Marketing; Sales; Performance Productivity; Technological Innovation; AI and Machine Learning

October 2020
Article

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino

How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload individuals can decrease their service time, up to a point, in order to complete work... View Details

Keywords: Healthcare; Knowledge Work; Discretion; Workload; Employees; Health Care and Treatment; Decision Making; Performance Effectiveness; Performance Productivity

July 1991 (Revised May 1995)
Case

Samuel Slater, Francis Cabot Lowell, and the Beginnings of the Factory System in the United States

Deals with the coming of the mechanized textile industry to the United States, and with it, the nation's first factories. Considers the introduction of small spinning mills in Rhode Island, and the appearance of large integrated spinning and weaving mills in... View Details

Keywords: Technological Innovation; Business History; Production; Industry Growth; Manufacturing Industry; Rhode Island; Massachusetts

December 1994
Case

Intel's Pentium: When the Chips Are Down (A)

By: Stephen A. Greyser and Norman Klein

Intel, the largest-selling manufacturer of microprocessor computer chips, finds itself in a brand-threatening situation when a flaw is revealed in its top-of-the-line Pentium chip. The story is front-page news for weeks. The company invested tens of millions of dollars... View Details

Keywords: Advertising; Engineering; Crisis Management; Brands and Branding; Production; Failure; Semiconductor Industry

February 1991 (Revised April 1991)
Case

Zenith and High-Definition Television--1990

By: Benjamin Gomes-Casseres, David B. Yoffie and Heather A. Hazard

Describes Zenith's strategy in HDTV and high resolution monitors. Includes overview of HDTV industry with profiles of major competitors worldwide and policies of U.S., Japanese, and European governments. Focuses on competition over standards setting, industrial policy,... View Details

Keywords: Corporate Governance; Standards; Production; Corporate Strategy; Customization and Personalization; Electronics Industry; Technology Industry

29 Jun 2016
Op-Ed

What Hath the United Kingdom Wrought?

commonTreasury and fiscal harmonization. Europe must ensure that its efforts have the support of public opinion and are not seen, as too often in the past, as the product of political and technocratic elites. Not an easy task without more... View Details

Keywords: by Dante Roscini

Profile

Amanda Pratt

previous work in circuits, its technical aspects were still "too close to what I was doing before." She's still in the recruiting process, searching for a customer-facing role, perhaps in product development, that will allow her... View Details

Keywords: Healthcare/Biotech

Web

RCS Offboarding Checklist - Research Computing Services

destroyed. If you plan to purchase your HBS laptop, TSS will remove all HBS productivity software for you; you may need to remove any HBS-licensed research software yourself. HBSGrid cluster– Have you requested a guest user account (if... View Details

01 Jun 2012
News

In Brief

Cambridge, Massachusetts tech start-ups in health care, energy, or information. More A Better World, One Idea at a Time A dozen budding social entrepreneurs pitched their ideas for innovative products and services during the annual Social... View Details

Keywords: meta; contests; awards

01 Jun 2017
News

A Finger on the Pulse of the Financial System

to meet with BFFS faculty to promote the productive exchange of ideas. “We began by mobilizing Harvard research around the realities of how markets, individuals, and institutions behave ,” says Greenwood. “Ultimately though, we want the... View Details

01 Oct 1996
News

Uhlmann Award Winners Focus on French Retailer

strike a balance between private label and manufacturer brands, and reemphasize food products instead of venturing too far into nonfood items. Although they foresee a fierce battle among retailing Goliaths, the authors conclude that... View Details

01 Oct 2000
News

Silent Killers: Overcoming Barriers to Organizational Learning

pharmaceutical, medical product, hotel, banking, and building product industries, the authors examined the findings of twelve profiles conducted in four companies. In those organizations, the same six issues arose time after time: unclear... View Details

Keywords: Judith A. Ross

01 Mar 2015
News

Cracking Conferences

Margaret Molloy (MBA 2000) came to New York in 1994 for a marketing internship with Enterprise Ireland, a government agency promoting the country’s products in the United States. She had $200 in her pocket and no family connections on the... View Details

Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Professional Services

June 2024
Case

Growing Foodology into Latin America's Largest Platform for Virtual Restaurants

By: Jorge Tamayo, Rembrand Koning and Jenyfeer Martinez Buitrago

This case delves into the expansion strategy of Foodology, a cloud kitchen startup based in Bogotá that operated across four Latin American countries (Colombia, Brazil, Mexico, and Peru). Co-founders Daniela Izquierdo and Juan Guillermo Azuero (both HBS, 2019) grappled... View Details

Keywords: Entrepreneurship; Food; Digital Platforms; Product Launch; Growth and Development Strategy; Business Strategy; Business Model; Business Startups; Profit; Marketing Strategy; Expansion; Diversification; Food and Beverage Industry; Latin America; South America; Colombia; Brazil; Mexico; Peru

October 2015 (Revised September 2016)
Technical Note

Flight: Now without Humans Aboard

By: Mitchell Weiss, Karim Lakhani, HT Kung and Kerry Herman

This note provides an overview of the unmanned aerial vehicles (UAVs, or drones) industry in September 2015. UAVs offered many potential applications in industries as diverse as aerial imaging and photography, agriculture, construction, infrastructure inspection and... View Details

Keywords: Public Entrepreneurship; Drones; Entrepreneurship; Business Startups; Product Design; Research and Development; Technological Innovation; Rights; Ethics; Strategy; Transportation Networks; Market Entry and Exit; Innovation and Management; European Union; Asia; United States