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September 1989 (Revised May 1993)
Case

Boston Sobriety Development, Inc.

By: Regina E. Herzlinger

Keywords: Health Care and Treatment; Health Industry; Boston

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April 2006 (Revised May 2009)
Case

Inverness Medical Innovations - Born Global (A)

Ron Zwanziger has just started his third company, having just sold the last one for $1.3 billion to Johnson & Johnson. As part of the deal with J&J, certain assets were transferred to the new company, Inverness Medical Innovations, which, at the time of its creation,... View Details

Keywords: Globalized Firms and Management; Mergers and Acquisitions; Entrepreneurship; Health Care and Treatment; Corporate Finance; Medical Devices and Supplies Industry; Health Industry; Waltham

January 2006 (Revised October 2009)
Supplement

Negotiating Star Compensation at the USAWBL (A-2): Confidential Instructions for the Boston Sharks General Manager

By: Ian Larkin, James K. Sebenius and Guhan Subramanian

Keywords: Negotiation; Compensation and Benefits; Sports; Sports Industry; Boston

December 2005 (Revised December 2008)
Case

SchoolNet: Pursuing Opportunity beyond Federal Mandates

Settling into his seat on the train bound for New York, CEO Jonathan Harber reflected on the evolution of SchoolNet's position in the educational technology market and its important relationship with Philadelphia. Specifically, how could it transition from a project to... View Details

Keywords: Customers; Education; Performance Improvement; Partners and Partnerships; Expansion; Technology Adoption; Philadelphia

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April 2005 (Revised May 2005)
Case

New England Patriots, The: Making the Team

Examines the organizational strategy of a professional football team that contributed to the team's sustained success. Considers several aspects of the team's "blueprint" with respect to players: recruitment, retention, task structure, training, culture, and... View Details

Keywords: Motivation and Incentives; Groups and Teams; Sports; Compensation and Benefits; Sports Industry; New England

March 2005
Teaching Note

7-Eleven, Inc. (TN)

By: David E. Bell

Teaching Note to (9-504-057). View Details

Keywords: Food and Beverage Industry; Retail Industry; Japan; United States

June 2004
Teaching Note

Nehemiah Strategy, The: Bringing it to Boston (Multimedia Case) (TN)

By: Diana Barrett and Arthur I Segel

Teaching Note to (4-303-130), (9-304-082), and (9-304-810). View Details

Keywords: Boston

January 2004 (Revised April 2004)
Case

Crisis and Response: Sexual Abuse Allegations in the Boston Archdiocese (B)

By: Ashish Nanda

In 2002, the Boston archdiocese of the Roman Catholic Church was confronted by public revelations of how allegations of clergy sexual abuse were handled by the archdiocese during the 1990s. This case describes how the Boston archdiocese addressed the issue over the... View Details

Keywords: Conflict of Interests; Crime and Corruption; Corporate Social Responsibility and Impact; Religion; Crisis Management; Boston

January 2004 (Revised April 2004)
Case

Excel Academy Charter Middle School, The

This case is set in the summer of 2002 in a recently approved charter middle school in Boston. The school's founders face a choice of compensation plans as they finalize the initial teaching team in the school. In particular, the founders are actively considering two... View Details

Keywords: Teaching; Performance; Compensation and Benefits; Boston

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January 2004 (Revised November 2006)
Case

Fleet Managed Assets Division (A)

By: Paul W. Marshall and Todd H Thedinga

Paul Kennedy, executive director of Fleet's Managed Asset Division, must decide whether to extend further credit to Polaroid Corp. in the fall of 2001. Polaroid's credit rating had been declining rapidly, but it was a major employer in the Boston area with many... View Details

Keywords: Information Technology; Credit; Banks and Banking; Banking Industry; Boston

October 2003
Teaching Note

Competition in Japanese Financial Markets-2002; Competition in Japanese Financial Markets-2002 (Abridged); Morgan Stanley Japan-2002 (TN)

By: Tarun Khanna

Teaching Note to (9-702-455), (9-703-407), and (9-702-458). View Details

Keywords: Japan; United States

September 2003 (Revised September 2004)
Case

Grafica, Inc.: Winning the New Jersey Lottery (A)

Debra Taeschler, CEO of Grafica, is considering how to structure her agency's bid for the New Jersey Lottery account. The Lottery is facing declining sales in all major categories and plans to slash its 1999 marketing budget by 32%. Taeschler is debating whether to... View Details

Keywords: Marketing Strategy; Decision Making; Public Administration Industry; Entertainment and Recreation Industry; New Jersey

August 2002 (Revised March 2003)
Teaching Note

NerveWire (TN)

By: Nitin Nohria and Bridget Gurtler

Teaching Note for (9-402-020), (9-402-021), and (9-402-022). View Details

Keywords: Economic Slowdown and Stagnation; Recruitment; Mission and Purpose; Internet and the Web; Problems and Challenges; Consulting Industry; Newton

March 2002 (Revised October 2005)
Case

Wal-Mart in 2002

By: David B. Yoffie and Yusi Wang

In its first quarter of 2002, Wal-Mart became the largest company on the globe (by sales) and expanded into Japan. Was the giant retailer unstoppable? This case explores Wal-Mart's top issues in fueling top- and bottom-line growth: diversification into groceries, new... View Details

Keywords: Diversification; Expansion; Multinational Firms and Management; Corporate Strategy; Global Strategy; Retail Industry; Japan; United States

September 2001
Supplement

Millennium Pharmaceuticals, Inc. (B)

By: Stefan H. Thomke and Ashok Nimgade

Supplements the (A) case. View Details

Keywords: Pharmaceutical Industry; Biotechnology Industry; Cambridge

July 2001
Case

Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)

By: Linda A. Hill, Kristin Doughty and Ellen Pruyne

Paula Evans is in her second year as principal of the only high school in Cambridge, MA. Her mandate when she arrived was to redesign the high school so that long-standing inequities in academic achievement rates across race and socioeconomic class were removed. In her... View Details

Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Conflict Management; Education Industry; Cambridge

July 2001 (Revised September 2001)
Case

Recall 2000: Bridgestone Corp. (B)

By: Lynn S. Paine

Supplements the (A) case. A rewritten version of an earlier supplement. View Details

Keywords: Auto Industry; United States; Japan

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May 2001
Teaching Note

Tracmail TN

By: Paul W. Marshall, Carin-Isabel Knoop and Suma Raju

Teaching Note for (9-801-037). View Details

Keywords: Service Industry; Information Technology Industry; India; United States

March 2001
Teaching Note

Lucent Technologies New Ventures Group TN

By: Rosabeth M. Kanter

Teaching Note for (9-300-085). View Details

Keywords: Financial Services Industry; Computer Industry; New Jersey

February 2001 (Revised January 2002)
Case

Tracmail

By: Paul W. Marshall, Carin-Isabel Knoop and Suma Raju

Tracmail, an online customer service company based in India, is trying to handle support services (e-mail and chat) for companies worldwide. In its quest to break into global markets, Tracmail is contemplating a joint venture with a U.S. call center. Tracmail is also... View Details

Keywords: Salesforce Management; Globalized Firms and Management; Business Startups; Joint Ventures; Service Industry; Information Technology Industry; India; United States

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