Publications

April 2008 (Revised February 2010)
Teaching Note

Microsoft adCenter

By: Peter A. Coles and Benjamin Edelman

Teaching Note for [908049]. View Details

Keywords: Technology; Advertising; Software; Information Technology Industry

February 2008
Case

Tom Nies, charismatic CEO of Cincom Systems, is considering a public offering of his software enterprise, but the 1987 stock market crash checks his plans. Nies reflects that capital for expansion will keep Cincom at the frontier of technological development in a... View Details

Keywords: Customer Satisfaction; Capital; Initial Public Offering; Organizational Culture; Going Public; Corporate Strategy; Information Technology Industry

January 2007 (Revised April 2007)
Case

The Tale of the Lynx (A and B)

By: Noam T. Wasserman

The founders of Lynx Solutions have survived major challenges within their board of directors, the firing of Lynx's founder-CEO and departure of its successor CEO, and a crisis sparked by media allegations that it had been spying on its users. Now that the company is... View Details

Keywords: Governing and Advisory Boards; Business Growth and Maturation; Ethics; Decision Choices and Conditions; Management Succession; Conflict and Resolution; Management Teams; Information Technology Industry

May 2006
Teaching Note

Infosys (A): Strategic Human Resource Management (TN)

By: Thomas J. DeLong and George Lambros Karris

Keywords: Human Resources; Information Technology Industry

January 2006
Teaching Note

Microsoft in 2005 (TN)

By: David B. Yoffie

Keywords: Software; Information Technology Industry

October 2005 (Revised October 2006)
Supplement

Infosys (B): Strategic Human Resource Management

By: Thomas J. DeLong and Jaya Tandon

Keywords: Human Resources; Information Technology Industry

November 2004 (Revised February 2008)
Case

Jerry Rao: Diaspora and Entrepreneurship in the Global Economy

Focusing on one entrepreneur, Jerry Rao, this case examines the international career paths of Indian business professionals and engineers since the development of public policies beginning in the 1960s to attract them to developed countries like the United States.... View Details

Keywords: Business Startups; Diasporas; Entrepreneurship; Globalized Economies and Regions; Personal Development and Career; Opportunities; Information Technology Industry; India

February 2004
Case

WebSpective Software, Inc. (B)

By: Joseph B. Lassiter III and Johanna Regine Naunton Blaxall

Supplements the (A) case. View Details

Keywords: Information Technology Industry

December 2003
Teaching Note

Collabrys, Inc. (A)-The Evolution of a Startup (TN)

By: Dorothy A. Leonard

Teaching Note for (9-603-064). View Details

Keywords: Information Technology Industry; United States

2007
Working Paper

Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services

By: Robert S. Huckman, Bradley R. Staats and David M. Upton

Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the number of projects completed by, a team. Implicit in this approach is the assumption that teams are stable in their membership... View Details

Keywords: Experience and Expertise; Learning; Performance Improvement; Projects; Groups and Teams; Familiarity; Information Technology Industry; India

Read Now

September 2003 (Revised March 2004)
Compilation

Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)

By: Leslie A. Perlow

Provides data to enable students to analyze how software engineers spend their time. A rewritten version of an earlier case. View Details

Keywords: Product Development; Time Management; Work-Life Balance; Information Technology Industry

September 2003 (Revised March 2004)
Compilation

Laura Barr: Work Patterns at Ditto (B)

By: Leslie A. Perlow

According to her managers, Laura is an "ideal female employee." Depicts her life and provides a log of how she spends her time. This is a rewritten version of an earlier case. View Details

Keywords: Time Management; Work-Life Balance; Gender; Information Technology Industry

March 2003 (Revised October 2007)
Teaching Note

NeoPets, Inc (TN)

By: Thomas R. Eisenmann

Teaching Note for (9-802-100). View Details

Keywords: Information Technology Industry; Asia; Singapore

February 2002
Teaching Note

Microsoft in 2002 TN

By: David B. Yoffie

Teaching Note for (9-702-411). View Details

Keywords: Information Technology Industry

June 2001
Teaching Note

Cisco Systems: Building Leading Internet Capabilities TN

By: Richard L. Nolan

Teaching Note for (9-301-133). View Details

Keywords: Information Technology Industry

December 2000 (Revised March 2001)
Case

DoubleTwist, Inc.

By: Joseph L. Bower and Christina L. Darwall

John Couch, CEO of DoubleTwist, has transformed a software products company into an Internet application service provider, racing to provide databases and tools for those working to explore the human genome. Crafting strategy and building organizational capability are... View Details

Keywords: Growth Management; Product Development; Organizational Change and Adaptation; Corporate Strategy; Customization and Personalization; Information Technology Industry

March 2000
Case

iXL, Inc. (B): Tessera Enterprise Systems

By: Rosabeth M. Kanter and Michelle Heskett

Keywords: Information Technology Industry

Find at Harvard

February 2000 (Revised September 2001)
Case

edocs, Inc. (A)

By: Paul A. Gompers

Describes the development of edocs, an Internet company aimed at revolutionizing the on-line bill presentment market. Kevin Laracey must negotiate a venture capital investment with Jonathon Guerster, an associate at Charles River Ventures. Can be used as a role-playing... View Details

Keywords: Venture Capital; Investment; Growth and Development; Negotiation Deal; Internet; Information Technology Industry