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    • All HBS Web  (119,655)
      • Faculty Publications  (5,143)

      General ManagementRemove General Management →

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      • January 2021
      • Case

      PhaseNext: A Minority-Owned Small Business Restaurant Franchisee Confronts COVID-19

      By: Michael S. Kaufman
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      Kaufman, Michael S. "PhaseNext: A Minority-Owned Small Business Restaurant Franchisee Confronts COVID-19." Harvard Business School Case 321-100, January 2021.
      • January 21, 2021
      • Article

      How to Build a Life: Stop Keeping Score

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: Stop Keeping Score." The Atlantic (January 21, 2021).
      • January 2021
      • Teaching Plan

      Thomas J. Watson, IBM and Nazi Germany

      By: Geoffrey Jones and Grace Ballor
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      Jones, Geoffrey, and Grace Ballor. "Thomas J. Watson, IBM and Nazi Germany." Harvard Business School Teaching Plan 821-066, January 2021.
      • March 28, 2021
      • Article

      How to Reunite America: Commit as Leaders to Serving the Civic Good

      By: Matthew Dowd, Billy Shore, Alan Khazei, Michelle Nunn, Rosabeth Moss Kanter and Elisa Basnight
      Keywords: Leaders; Civic Innovation
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      Dowd, Matthew, Billy Shore, Alan Khazei, Michelle Nunn, Rosabeth Moss Kanter, and Elisa Basnight. "How to Reunite America: Commit as Leaders to Serving the Civic Good." USA Today (January 20, 2021).
      • January 19, 2021
      • Article

      Leadership Advice for Biden: Restore a Sense of Calm: Find Common Ground, Let the Young Lead

      By: Rosabeth Moss Kanter
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      Kanter, Rosabeth Moss. "Leadership Advice for Biden: Restore a Sense of Calm: Find Common Ground, Let the Young Lead." Harvard Business School Working Knowledge (January 19, 2021).
      • January 2021 (Revised January 2022)
      • Case

      Dick's Sporting Goods: Getting Out Of The Gun Business (A)

      By: George A. Riedel
      Dick's Sporting Goods was one of the top five retailers of a range of firearms in the US. Over the last several years and specifically following the Parkland shooting of 2018, Ed Stack, the CEO and chairman, had wrestled with the question of their role as a leading... View Details
      Keywords: Gun Policy; Gun Violence; Sporting Goods; Sport; Human Behavior; Violence; Ethics; Decision Making; Social Issues; Corporate Accountability; Sports Industry; Retail Industry; United States
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      Riedel, George A. "Dick's Sporting Goods: Getting Out Of The Gun Business (A)." Harvard Business School Case 321-024, January 2021. (Revised January 2022.) (Featured in this Working Knowledge Article which was named one of 2022’s Top Ten Most Popular Articles.)
      • January 2021
      • Supplement

      Dick's Sporting Goods: Getting Out of The Gun Business (B)

      By: George A. Riedel
      Keywords: Gun Policy; Gun Violence; Sporting Goods
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      Riedel, George A. "Dick's Sporting Goods: Getting Out of The Gun Business (B)." Harvard Business School Supplement 321-025, January 2021.
      • January 14, 2021
      • Article

      How to Build a Life: Find the Place You Love. Then Move There

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: Find the Place You Love. Then Move There." The Atlantic (January 14, 2021).
      • January 2021 (Revised August 2021)
      • Case

      ByteDance: TikTok and the Trials of Going Viral

      By: William C. Kirby and John P. McHugh
      In 2020, TikTok became the most valuable start-up ever. The short-form, video-sharing social media platform emerged as the crown jewel of the Chinese technology firm ByteDance, realizing 850 million monthly users and an estimated worth of $180 billion. However, a... View Details
      Keywords: China; Technology; Startup; Start-up; International Strategy; Global Strategy And Leadership; Innovation; Political Risk; Regulations; Trump; Foreign Policy; Foreign Investment; Chinese Internet Market; Global Strategy; Crisis Management; Risk and Uncertainty; Entrepreneurship; Globalized Economies and Regions; Government Legislation; Innovation and Management; Governing Rules, Regulations, and Reforms; Internet and the Web; Social Media; Technology Industry; China; United States
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      Kirby, William C., and John P. McHugh. "ByteDance: TikTok and the Trials of Going Viral." Harvard Business School Case 321-110, January 2021. (Revised August 2021.)
      • January 11, 2021
      • Article

      The Breach of the U.S. Capitol Was a Breach of Trust

      By: Sandra J. Sucher and Shalene Gupta
      This article frames the January 6th attack of the U.S. Capitol as a betrayal of our trust in government. Using Sucher and Gupta’s trust framework, the article explains how the attacks were a failure of the four elements of trust: competence, motives, fair means, and... View Details
      Keywords: Violence; Trust; Government and Politics
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      Sucher, Sandra J., and Shalene Gupta. "The Breach of the U.S. Capitol Was a Breach of Trust." Harvard Business Review Digital Articles (January 11, 2021).
      • January 2021 (Revised March 2021)
      • Case

      Serum Institute of India (SII): Racing to Save Lives During a Pandemic

      By: Rohit Deshpandé, Anjali Raina and Rachna Chawla
      The CEO of Serum Institute of India (SII), a $12.8 billion Indian Family business is faced with a risky choice between principles and profit. SII is the largest manufacturer of vaccines in the world and Adar Poonawalla, the CEO and son of the founder has to decide how... View Details
      Keywords: Business Ethics; Healthcare; COVID-19; Vaccines; Family Business; Ethics; Health Care and Treatment; Health Pandemics; Leadership; Corporate Accountability; Fairness; Growth and Development Strategy; Health Industry; India; South Asia
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      Deshpandé, Rohit, Anjali Raina, and Rachna Chawla. "Serum Institute of India (SII): Racing to Save Lives During a Pandemic." Harvard Business School Case 521-028, January 2021. (Revised March 2021.)
      • January 2021 (Revised October 2024)
      • Case

      Aptiv PLC Board of Directors (A)

      By: Lynn S. Paine and Will Hurwitz
      Aptiv’s board must decide whether a joint venture with an auto maker is the right next step in the company’s efforts to develop and commercialize a production-ready autonomous driving system. While many commentators believed that Aptiv’s self-driving technologies had... View Details
      Keywords: Automotive Industry; Bankruptcy Reorganization; Board Of Directors; Board Committees; Board Decisions; Board Dynamics; Corporate Boards; Innovation And Strategy; Legal Aspects Of Business; Spin Off; Strategic Alliances; Strategic Change; Strategic Evolution; Supplier Relationships; Technological Change; Corporate Governance; Governing and Advisory Boards; Innovation Strategy; Going Public; Joint Ventures; Leadership; Restructuring; Technological Innovation; Transformation; Auto Industry; Europe; United States
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      Paine, Lynn S., and Will Hurwitz. "Aptiv PLC Board of Directors (A)." Harvard Business School Case 321-050, January 2021. (Revised October 2024.)
      • January 2021
      • Supplement

      Aptiv PLC Board of Directors (B)

      By: Lynn S. Paine and Will Hurwitz
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      Paine, Lynn S., and Will Hurwitz. "Aptiv PLC Board of Directors (B)." Harvard Business School Supplement 321-051, January 2021.
      • January 2021 (Revised January 2021)
      • Case

      Thomas Keller Restaurant Group: Leadership Through a Pandemic

      By: Lena G. Goldberg and Michael S. Kaufman
      Thomas Keller, the first and only American-born chef to hold multiple three-star ratings from the prestigious Michelin Guide, and Joe Essa, the immediate past Board Chair of the National Restaurant Association and the CEO of Keller’s restaurant group, were class guests... View Details
      Keywords: Restaurants; Restaurant Industry; COVID-19; Health Pandemics; Leadership; Business and Community Relations
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      Goldberg, Lena G., and Michael S. Kaufman. "Thomas Keller Restaurant Group: Leadership Through a Pandemic." Harvard Business School Case 321-112, January 2021. (Revised January 2021.)
      • 2021
      • Working Paper

      Bollywood, Skin Color and Sexism: The Role of the Film Industry in Emboldening and Contesting Stereotypes in India after Independence

      By: Sudev Sheth, Geoffrey Jones and Morgan Spencer
      This working paper examines the social impact of the film industry in India during the first four decades after Indian Independence in 1947. It shows that Bollywood, the mainstream cinema in India and the counterpart in scale to Hollywood in the United States, shared... View Details
      Keywords: Film Industry; Bollywood; Tamil Cinema; Male Gaze; Social Impact; Stereotypes; Oral History; Film Entertainment; Gender; Race; Personal Characteristics; Prejudice and Bias; Business History; Motion Pictures and Video Industry; India
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      Sheth, Sudev, Geoffrey Jones, and Morgan Spencer. "Bollywood, Skin Color and Sexism: The Role of the Film Industry in Emboldening and Contesting Stereotypes in India after Independence." Harvard Business School Working Paper, No. 21-077, January 2021.
      • 2021
      • Chapter

      International Business History and the Strategy of Multinational Enterprises: How History Matters

      By: Geoffrey Jones and Teresa da Silva Lopes
      This chapter provides an overview of the evolution of international business over the long-run as well as the strategies of MNEs. It highlights how strategies became more complex over time with MNEs moving from being coordinators of resources and managers of... View Details
      Keywords: Multinational; International Business; Internalization; Globalization; Theory; Multinational Firms and Management; Business History; Africa; Asia; Europe; Latin America; Middle East; North and Central America
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      Jones, Geoffrey, and Teresa da Silva Lopes. "International Business History and the Strategy of Multinational Enterprises: How History Matters." Chap. 2 in The Oxford Handbook of International Business Strategy, edited by Kamel Mellahi, Klaus E. Meyer, Rajneesh Narula, Irina Surdu, and Alain Verbeke. Oxford, United Kingdom: Oxford University Press, 2021.
      • December 31, 2020
      • Article

      How to Build a Life: New Year's Resolutions That Will Actually Lead to Happiness

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: New Year's Resolutions That Will Actually Lead to Happiness." The Atlantic (December 31, 2020).
      • December 17, 2020
      • Article

      How to Build a Life: Don't Isolate Yourself This Holiday Season

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: Don't Isolate Yourself This Holiday Season." The Atlantic (December 17, 2020).
      • December 2020
      • Course Overview Note

      Managing Change & Transformation in 2021

      By: Rosabeth M. Kanter
      Syllabus for Managing Change and Transformation 2021 EC Course View Details
      Keywords: Change; Leadership; Transformation; Change Management
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      Kanter, Rosabeth M. "Managing Change & Transformation in 2021." Harvard Business School Course Overview Note 321-108, December 2020.
      • December 2020 (Revised April 2021)
      • Teaching Note

      Women Entrepreneurs and Tech Ecosystems: One City, Two Realities, and Four Diverse Women

      By: Rosabeth Moss Kanter and Joyce J. Kim
      Four diverse women entrepreneurs launched their ventures in a thriving entrepreneurial ecosystem that was part of a shift to a creative technology-driven economy for Miami. Although Miami was rated the #1 U.S. city for startups in 2017, the region contained structural... View Details
      Keywords: Women; Racism; Black Entrepreneurs; Entrepreneurship; Diversity; Gender; Race; Prejudice and Bias; Innovation and Invention; City; Culture; Miami
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      Kanter, Rosabeth Moss, and Joyce J. Kim. "Women Entrepreneurs and Tech Ecosystems: One City, Two Realities, and Four Diverse Women." Harvard Business School Teaching Note 321-103, December 2020. (Revised April 2021.)
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