telecommunications - Publications - Faculty & Research

22 Feb 2011
Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

Examples include the computer and telecommunication ecosystem, the health care ecosystem, and the global financial ecosystem. In the last ten years, ecosystems have emerged as an important form of economic organization, replacing the... View Details

Keywords: by Sean Silverthorne

01 Mar 2009
News

Faculty Books

Mexico Since 1980 by Stephen Haber, Herbert S. Klein, Noel Maurer, and Kevin J. Middlebrook (Cambridge University Press) Associate Professor Maurer and his co-authors address two questions that are crucial to understanding Mexico’s current economic and political... View Details

Keywords: Telecommunications; Telecommunications; Telecommunications; Telecommunications

02 Oct 2007
First Look

First Look: October 2, 2007

America Harvard Business School Case 908-004 Describes the auction of Cable & Wireless America (CWA), a bankrupt subsidiary of the British telecommunications company Cable & Wireless. While an initial "stalking-horse"... View Details

Keywords: Martha Lagace

01 Jan 2003
News

Greylock

Cablevision, and Tellabs (a maker of telecommunications products) in the late 1960s and 1970s to more recent investments such as Red Hat (a global provider of Linux and open-source technology), Internet Security Systems, online... View Details

Teaching Interest

Strategy and Technology (Elective Curriculum)

By: David B. Yoffie

This course explores the unique aspects of creating effective management and investment strategies for technology-intensive businesses. What strategies can win in markets with strong network effects? How can firms leverage technology to build multi-sided platforms?... View Details

Keywords: Strategy; Information Technology; Technology Platform; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; United States; China; Israel; Taiwan

01 Mar 2014
News

Case Study: Gazelle's New Predators

Illustration by Istvan Banyai Since 2006, Gazelle has offered consumers an answer to the question of what to do with their old electronic devices when they upgrade: Sell them to us. Customers can go to Gazelle's website; get a price for their used smartphone, tablet,... View Details

Keywords: ecommerce; Kathy Korman Frey; Telecommunications; Telecommunications; Telecommunications; Telecommunications; Telecommunications

21 Jun 2011
First Look

First Look: June 21

telecommunications to tobacco and soft drinks. The dangers of excessive market concentration are greater in finance, however, because of the systemic importance of credit to the economy and the now widely held belief that governments must... View Details

Keywords: Sean Silverthorne

01 Sep 2006
News

Notebook

Name: Sasha Novakovich (MBA ’99), President & CEO Company: GetConnected, Inc. (founded 1999) Size: $20M annual revenue, 100 employees Location: Boston, MA Web: www.getconnected.com Elevator pitch: GetConnected processes voice, data, and video digital-service... View Details

Keywords: Margie Kelley; Telecommunications; Telecommunications; Telecommunications; Telecommunications

January 2024 (Revised February 2024)
Course Overview Note

Managing Customers for Growth: Course Overview for Students

By: Eva Ascarza

Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details

Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry

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January 2023
Supplement

Apple: Privacy vs. Safety (B)

By: Henry McGee, Nien-hê Hsieh and Christian Godwin

In 2020, as the COVID-19 pandemic swept across the globe, Apple and Google partnered to develop a contact tracing application that would collect information about users infected with the disease and notify those who they had been in contact with. While Apple/Google’s... View Details

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October 1988
Case

Digital Communications, Inc.: Encoder Device Division

Explores the issues surrounding the determination of the product cost of a subassembly in a firm that has never had to determine subassembly costs. Asks students to change the cost system by adding allocation bases and developing a step-down allocation process. View Details

Keywords: Cost Accounting; Resource Allocation; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry

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April 2001
Teaching Note

CNBC.com (A): NBC Incubates E-business TN

By: Rosabeth M. Kanter and Brooke Bartletta

Teaching Note for (9-300-090). View Details

Keywords: Telecommunications Industry; Telecommunications Industry

Citation

March 2001 (Revised August 2001)
Case

Time Warner Inc. vs. The Walt Disney Company (A): Pulling the Plug

Describes negotiation impasse between Time Warner, Inc. and The Walt Disney Co. over the retransmission of the ABC Network over Time Warner's cable systems. More broadly, the case depicts the shifting balance of power between content creators and distributors in the... View Details

Keywords: Negotiation Process; Internet and the Web; Television Entertainment; Telecommunications Industry; Telecommunications Industry

Citation

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May 1996 (Revised June 1996)
Case

Dennis Hightower: New Horizons

By: Ashish Nanda

Named president of Disney TV and Telecommunications, Dennis Hightower has to yet again come in as an outsider and take charge. The magnitude of challenge is much larger than in 1987, and the situation facing him is subtly different. View Details

Keywords: Leadership; Personal Development and Career; Telecommunications Industry; Telecommunications Industry

Citation

Find at Harvard

08 May 2012
First Look

First Look: May 8

detailed panel dataset on supply relationships in the mobile telecommunications industry, we address the following questions: What factors contribute to a firm's ability to learn by supplying, and build technological and market... View Details

Keywords: Carmen Nobel

29 May 2018
First Look

New Research and Ideas, May 29, 2018

Artificial Intelligence Vodafone was operating in the fast-moving telecommunications market where innovation and scale were key. Faced with an onslaught of technological advances—big data, automation, and artificial intelligence—CEO... View Details

Keywords: Dina Gerdeman

19 Oct 2010
First Look

First Look: October 19, 2010

case). How should senior management respond? Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/111025-PDF-ENG Roshan: Light at the End of the Tunnel in Afghanistan Herman B. Leonard and Qahir DhananiHarvard Business School Case 310-041 Roshan is a highly... View Details

Keywords: Sean Silverthorne

01 Sep 2006
News

High Adventure

BEILHARZ: "I no longer feel like one of those pet animals on a wheel." On a rare break from running her new ecotourism business in the wilds of Texas Hill Country, Amy Beilharz (MBA ’84) reflects on the life she and her husband, David, have built since leaving... View Details

Keywords: Margie Kelley; ecotourism; Telecommunications; Telecommunications; Telecommunications; Telecommunications; Telecommunications; Telecommunications

September 2023
Supplement

Design and Evaluation of Targeted Interventions

By: Eva Ascarza

Targeted interventions serve as a pivotal tool in business strategy, streamlining decisions for enhanced efficiency and effectiveness. This note delves into two central facets of such interventions: first, the design of potent decision guidelines, or targeting... View Details

Keywords: Marketing; Design; Business Strategy; Policy; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry

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October 2023 (Revised February 2024)
Technical Note

Design and Evaluation of Targeted Interventions

By: Eva Ascarza and Ta-Wei (David) Huang

Targeted interventions serve as a pivotal tool in business strategy, streamlining decisions for enhanced efficiency and effectiveness. This note delves into two central facets of such interventions: first, the design of potent decision guidelines, or targeting... View Details