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  • All HBS Web  (4,933)
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    Dante Roscini

    Dante Roscini holds the Professor of Management Practice Chair endowed by the MBA Class of 1952 at Harvard Business School. He joined the faculty in 2008 after a two-decades-long career in finance. He currently teaches the course Business, Government, and the... View Details

    • November 2003 (Revised September 2016)
    • Case

    Creating Global Oil, 1900-1935

    By: Geoffrey G. Jones and Daniel Wadhwani
    Taught in the elective MBA course entitled The Evolution of Global Business. Examines the development of an international cartel in the oil industry in the 1920s and 1930s. Focuses on the decisions and actions of the leading multinational oil companies—particularly... View Details
    Keywords: History; Competition; Multinational Firms and Management; Alliances; Cooperation; Business and Government Relations; Energy Industry
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    Jones, Geoffrey G., and Daniel Wadhwani. "Creating Global Oil, 1900-1935." Harvard Business School Case 804-089, November 2003. (Revised September 2016.)
    • 23 Sep 2016
    • Working Paper Summaries

    How Do Venture Capitalists Make Decisions?

    Keywords: by Paul A. Gompers, William Gornall, Steven N. Kaplan, and Ilya A. Strebulaev; Financial Services
    • August 2007 (Revised July 2008)
    • Case

    HCL Technologies (A)

    By: Linda A. Hill, Tarun Khanna and Emily Stecker
    When Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7 billion in revenues and a... View Details
    Keywords: Customer Relationship Management; Multinational Firms and Management; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Competition; Service Industry; Service Industry; India
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    Hill, Linda A., Tarun Khanna, and Emily Stecker. "HCL Technologies (A)." Harvard Business School Case 408-004, August 2007. (Revised July 2008.)
    • 13 Oct 2020
    • Blog Post

    Turning a Moment into a Movement: How the Anti-Racism Fund Co-Founders are Fighting Racism and Encouraging Other Companies to Do Their Part

    professionals wanted to do their part to make them the last. Starting the Anti-Racism Fund It was from these deep discussions around how they each could help solve a centuries old problem, once again brought to the forefront of national... View Details
    • 27 Jul 2015
    • Research & Ideas

    The ‘Promotion’ That Makes You Feel Bad

    large numbers of global firms adopting company-wide English-only policies, Neeley has spent years studying how the policy affects non-native English speakers. For example, her research into a Japanese company that required all workers to... View Details
    Keywords: by Roberta Holland
    • January 2008 (Revised March 2008)
    • Case

    Glass Egg Digital Media

    Glass Egg is an outsource games development firm in Vietnam. They are able to offer brand-name publishers-Microsoft EA, Atari-significant cost savings in the development of art assets for their video games. However, the firm's management find themselves at a point at... View Details
    Keywords: Games, Gaming, and Gambling; Growth and Development Strategy; Marketing Strategy; Demand and Consumers; Product Development; Organizational Structure; Entertainment and Recreation Industry
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    Godes, David B. "Glass Egg Digital Media." Harvard Business School Case 508-066, January 2008. (Revised March 2008.)
    • 23 Apr 2019
    • Blog Post

    HBS Shares Their Favorite Books for HR Leaders

    HBS Career & Professional Development is excited to share some of our favorite books from the Harvard community for Human Resources leaders. Covering topics from effective leadership, to mentoring talent, to creating an environment of... View Details
    Keywords: All Industries
    • January 2007 (Revised October 2007)
    • Case

    Procter & Gamble: Organization 2005 (A)

    By: Mikolaj Jan Piskorski and Alessandro L. Spadini
    In response to a huge crisis in 2000, the new CEO of Procter & Gamble has to decide whether to continue with an unusual organizational design or to revert to the old matrix organization. Describes all the organizational designs used by Procter & Gamble from the 1920s... View Details
    Keywords: Global Strategy; Globalized Firms and Management; Organizational Design; Organizational Structure
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    Piskorski, Mikolaj Jan, and Alessandro L. Spadini. "Procter & Gamble: Organization 2005 (A)." Harvard Business School Case 707-519, January 2007. (Revised October 2007.)
    • February 1999 (Revised March 2000)
    • Case

    Beth Israel Deaconess Medical Center: Coordinating Patient Care

    External cost pressures are motivating the adoption of case management (CM) at Beth Israel Deaconess Medical Center (BIDMC), but several of the organization's key professional groups are working against it. President and CEO David Dolins must decide whether CM is... View Details
    Keywords: Organizational Change and Adaptation; Service Operations; Organizational Culture; Health Care and Treatment; Health Industry; Boston
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    Gittell, Jody H., Kristin Shu, and Julian Wimbush. "Beth Israel Deaconess Medical Center: Coordinating Patient Care." Harvard Business School Case 899-213, February 1999. (Revised March 2000.)
    • 05 Apr 2017
    • Research & Ideas

    For Women Especially, It Pays to Know What Car Repairs Should Cost

    offer a price concession if asked to do so by a woman than by a man. “We show that the price a consumer expects to pay can alter the negotiation of consumers with individual firms directly by changing the price offers made by sellers,”... View Details
    Keywords: by Wendy Guild Swearingen; Service; Service
    • 19 Jul 2004
    • Research & Ideas

    Your Customers: Use Them or Lose Them

    her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall... View Details
    Keywords: by Martha Lagace
    • March 2021
    • Technical Note

    Competitive Strategy in International Construction

    By: John D. Macomber and Emrah Ergelen
    Construction of buildings and infrastructure is one of the largest industries in the world in terms of volume. It is also one of the most physically risky, financially uncertain, and politically impacted. The industry is highly fragmented since there are few economies... View Details
    Keywords: Construction; Infrastructure; Strategy; Marketing Strategy; Competitive Strategy; Strategic Planning; Global Range; Construction Industry
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    Macomber, John D., and Emrah Ergelen. "Competitive Strategy in International Construction." Harvard Business School Technical Note 221-074, March 2021.
    • 2017
    • Book

    Managing Risk in Reinsurance: From City Fires to Global Warming

    By: Niels Viggo Hauter and Geoffrey Jones
    This is the first book to provide a comprehensive history of the reinsurance industry from the nineteenth century to the present day. Reinsurance developed at the fringe of financial services and, for most of its existence, was largely unnoticed outside the expert... View Details
    Keywords: Insurance; Risk Management; Business History; Globalization; Risk and Uncertainty; Financial Services Industry; Insurance Industry; Africa; Europe; Latin America; North and Central America; Asia
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    Hauter, Niels Viggo and Geoffrey Jones, eds. Managing Risk in Reinsurance: From City Fires to Global Warming. New York: Oxford University Press, 2017.
    • March 2009 (Revised July 2010)
    • Case

    State Street Corporation

    By: William E. Fruhan
    To maximize their effectiveness, color cases should be printed in color. State Street Corp. reports a 13% gain in EPS in 2008 amidst a global financial crisis. The stock price declines 59% on the day of the earnings report. This one day decline was exceeded in the... View Details
    Keywords: Fair Value Accounting; Financial Reporting; Financial Crisis; Financial Liquidity; Financial Markets; Crisis Management; Financial Services Industry
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    Fruhan, William E. "State Street Corporation." Harvard Business School Case 209-112, March 2009. (Revised July 2010.)
    • 16 Nov 2021
    • Blog Post

    How HBS Supported My Career Transitions During and After Graduation

    Mike Anders (MBA 2020) grew up in the suburbs of Washington, DC. After attending Northwestern University, he began a career in tech working for a legal services startup in Chicago called Envoy Global. He moved to San Francisco after HBS... View Details
    • 2015
    • Book

    How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network

    By: Shane Greenstein
    In less than a decade, the Internet went from being a series of loosely connected networks used by universities and the military to the powerful commercial engine it is today. This book describes how many of the key innovations that made this possible came from... View Details
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    Greenstein, Shane. How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network. Princeton University Press, 2015.
    • 2011
    • Article

    Too Big to Live: Why We Must Stamp Out State Monopoly Capitalism

    The problems of excessive economic concentration, so lucidly and incisively analysed here, are not limited to the financial services industry. For the problem is now widespread: while five firms control 80% of the banking industry, a similar or greater concentration is... View Details
    Keywords: Economic Systems; Monopoly
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    Ferguson, Niall. "Too Big to Live: Why We Must Stamp Out State Monopoly Capitalism." Adam Smith Review, no. 6 (2011): 327–340.
    • July 2019 (Revised May 2021)
    • Case

    Acelerex

    By: John R. Wells and Benjamin Weinstock
    In early 2019, Randell Johnson, Founder and Chief Executive of Acelerex, was reflecting on the company’s first year of rapid growth and the challenges of scaling the business that lay ahead. Acelerex was riding the waves of change taking place in electrical power grids... View Details
    Keywords: Energy; Energy Sources; Growth Management; Expansion; Global Strategy; Cash Flow; Web Services Industry; Web Services Industry; Web Services Industry
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    Wells, John R., and Benjamin Weinstock. "Acelerex." Harvard Business School Case 720-360, July 2019. (Revised May 2021.)
    • 07 Oct 2014
    • First Look

    First Look: October 7

    from abroad is substantially more challenging than the economics alone would predict. This paper looks at some of the issues firms moving large assembly operations back to the U.S. have faced, along with recommendations for more... View Details
    Keywords: Sean Silverthorne
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