interview - Publications - Faculty & Research

10 Feb 2016
Sharpening Your Skills

Sharpening Your Skills: New Insights into Career Development

Receiving an unexpected professional status bump doesn't always feel good, especially if it wasn't really earned. Companies need to be aware of potential problems with unearned status gain, and be ready with solutions, says Tsedal Neeley. ‘Humblebragging’ is a Bad... View Details

Keywords: Re: Multiple Faculty

03 Feb 2016
What Do You Think?

How Do You Hire an 'Impostor'?

impostors? Will the person overcome by fears and uncertainty let it show differently than a candidate unconsciously using the feeling to succeed? Should we even allow anyone to interview them, instead relying solely on what such imposters... View Details

Keywords: by James Heskett

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

Cisco relies on three layers of customer data to inform its efforts to improve customer satisfaction: The overall satisfaction survey that customers fill out annually; interviews with targeted customer segments, follow-on surveys, and... View Details

Keywords: by Jean Ayers

27 Apr 2015
Lessons from the Classroom

Leadership Lessons From Outer Space

'advice from space' from Professor Linda Hill. "If you're a Marine lieutenant in command of a bunch of 18-year-olds just out of high school, it's a different approach," he added. Professor Sunil Gupta interviews International... View Details

Keywords: by Carmen Nobel; Aerospace

12 Oct 1999
Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

Monday morning. Eight managers, handpicked by their superiors, face one another in the middle of a room. Seated in a semicircle behind them is the company's top management team. As the members of the inner circle report what they have learned about their organization... View Details

Keywords: by Judith A. Ross

28 Oct 2015
Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

fascinated by the old British style of operation. And advertising was seen as a glamorous thing” Kapur discusses his years as a developing ad man and eventual executive chairman of O&M India in a new interview with Sunil Gupta, the... View Details

Keywords: by Sean Silverthorne; Advertising

22 Feb 2010
Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

and provided feedback to frontline workers on 24.5 percent. The researchers reviewed surveys taken before and after process improvement activities, supplementing them with in-person interviews with frontline staff, department managers,... View Details

Keywords: by Julia Hanna; Health

November 1999
Case

Doyle's Dealmaking Dilemma: Negotiating the Job Search

By: James K. Sebenius

MBA student Doyle Williams searches for his ideal job in a private equity group and uses his negotiation skills to try to attain the best possible compensation package. View Details

Keywords: Compensation and Benefits; Job Interviews; Job Search; Negotiation Process; Negotiation Tactics

Citation

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17 May 2018
Sharpening Your Skills

You Probably Have a Bias for Making Bad Decisions. Here's Why.

Get More Interviews African American and Asian job applicants who mask their race on resumes seem to have better success getting job interviews. The Case Against Racial Colorblindness Attempting to overcome prejudice by ignoring race may... View Details

Keywords: by Sean Silverthorne

11 Sep 2007
First Look

First Look: September 11, 2007

Many deliver disappointing performances. Companies can avoid this scenario, contends Joseph Bower in The CEO Within. Drawing on a decade's research (including interviews with leading CEOs) and experience managing the succession process,... View Details

Keywords: Martha Lagace

09 Oct 2019
Research & Ideas

For Better Ideas, Bring the Right People to the Brainstorm

and extroverted individuals during the idea-generation phase to generate better ideas. "You want to make sure that the other person is sharing their ideas and not filtering themselves." Find customers willing to share. The same goes with stakeholder View Details

Keywords: by Michael Blanding

19 Jul 2007
Research & Ideas

Podcast: Rupert Murdoch and the Wall Street Journal

done extensive research in the media and entertainment fields. In this podcast, Anand examines not only the proposed Dow Jones deal but also the state of the newspaper industry in general. To listen to this interview with professor Bharat... View Details

Keywords: by Jim Aisner; Journalism & News; Publishing

16 Feb 2004
Research & Ideas

HBS Center Focuses on Europe

start a case and then arranged interviews with top management and a designer. ERC co-wrote the case with Professor Moon and then worked with the company to obtain releases. The case was then taught in November 2003 to 180 MBA students.... View Details

Keywords: by Cynthia Churchwell

08 May 2012
First Look

First Look: May 8

http://www.people.hbs.edu/jsiegel/SiegelLichtSchwartz_EFDI_20120310.pdf Daily Horizons: Evidence of Narrow Bracketing in Judgments from 9,000 MBA Admission Interviews Authors:U. Simonsohn and F. Gino Publication:Psychological Science... View Details

Keywords: Carmen Nobel

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

have to go to women for your budget, you don’t dare disrespect those people in power.” Sexual harassment training and more training Simple policy changes can go a long way toward preventing sexual harassment, Kanter says, like mandating that certain meetings, such as... View Details

Keywords: by Dina Gerdeman

30 Apr 2001
Research & Ideas

Why Evolutionary Software Development Works

face-to-face interviews with project managers in the industry to understand the types of practices being used. Next, they developed metrics to characterize the type of process adopted in each project. Finally, the metrics were... View Details

Keywords: by Alan MacCormack; Technology

19 Mar 2018
Sharpening Your Skills

8 Ways To Be An Environmentally Conscious Manager

iPhoto In an interview about his recent book Profits and Sustainability, which portrays the iconoclastic entrepreneurs who built green startups in the 19th century, Harvard Business School historian Geoffrey Jones notes that being a... View Details

Keywords: by Sean Silverthorne; Energy

10 Jan 2008
Sharpening Your Skills

Sharpening Your Skills: Operations Management

and involves all levels of the organization. How Can Operations Become A Competitive Advantage? Operations and the Competitive Edge Many managers expect operations organizations to fulfill only a support role. But an effective operations strategy can give you a... View Details

14 May 2007
Research & Ideas

The Key to Managing Stars? Think Team

star players as well as their managers. Groysberg and Lee explained more in this interview with HBS Working Knowledge. Martha Lagace: Let's begin with the key question you ask in your paper: Who "owns" top performance:... View Details

Keywords: by Martha Lagace

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

observing teams for the case studies I used a fly-on-the-wall method: I tried to blend into the background so the teams would behave as naturally as possible. Based on their discussions and actions, they seemed to forget almost immediately that I was in the room. When... View Details

Keywords: by Sarah Jane Gilbert

Publications