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Show Results For
- All HBS Web
(1,559)
- News (235)
- Research (1,155)
- Events (2)
- Multimedia (6)
- Faculty Publications (431)
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- 03 Aug 2010
- First Look
First Look: August 3
entrepreneurship researchers. Working PapersSpeaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W. Toffel Abstract Ideas that could... View Details
Keywords: Martha Lagace
- 03 Mar 2003
- What Do You Think?
Are Conditions Right for the Next Accounting Scandal?
set of relationships between audit committees and a very small group of firms who serve them be disrupted in useful ways? What do you think? Original Article Consider this scenario: Acme Corp., the large, long-term client of a Big Four accounting firm, asks its... View Details
- 11 Feb 2019
- Research & Ideas
The Business of Saving the Planet
employees are demanding businesses take action. Even business managers who retain doubts about climate change must nevertheless account for the possibility in their risk planning. At Harvard Business School, which studies these issues... View Details
- 03 Jan 2017
- First Look
January 3, 2017
Performance Goals and Incentives This module explains how managers use performance goals and incentives to ensure that employee actions align with the strategy of the... View Details
Keywords: Carmen Nobel
- 27 Sep 2016
- First Look
September 27, 2016
turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we... View Details
Keywords: Sean Silverthorne
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting (Working Paper) A working paper made the Top 10! For decades, goal setting has been promoted as a halcyon pill for improving employee motivation and View Details
Keywords: by Staff
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
of equal or greater concern: Will shoppers, diners, students, and workers feel safe returning? How can they be comfortable that the space is safe beyond just taking someone’s word for it? Cautious and shell-shocked employees and... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Breakthrough Service is Different.” What is your definition of breakthrough service, and why is it different? Sasser: Breakthrough services are those that provide extraordinary results and a high-quality experience for customers and View Details
- 17 Dec 2001
- Research & Ideas
Enterprising Women
Lewis (HBS MBA '92), took the Internet retailer of office supplies from 25 to 400 employees and $50 million to $500 million in revenues. Being an "intrapreneur" within a larger corporation—with a larger corporation's deep... View Details
Keywords: by Julia Hanna
- 08 Jan 2016
- Research & Ideas
Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?
world-beating performances out of some good-but-not-great players and even to motivate others to take pay cuts in order to play for him, an anomaly? Can unusually gifted managers improve employees’ View Details
- 05 Aug 2002
- Research & Ideas
Five questions for Regina E. Herzlinger
the rich at the expense of the poor, and to the healthy at the expense of the sick. How would you like to reassure employees that your idea is in their best interests? A: Consumer-driven health care will improve health care quality by... View Details
Keywords: by Martha Lagace
- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
- 20 Dec 2018
- Research & Ideas
Most Popular Stories and Research Papers of 2018
blues, and a job set up for failure. If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer Researcher Ethan Rouen discovers that rank-and-file employees understand the boss... View Details
Keywords: by Sean Silverthorne
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
They instituted an incentive scheme that gave employees a financial stake in the performance of the business. They invested in IT systems and other tools to improve the ability of frontline call-center... View Details
Keywords: by Martha Lagace
- 02 Feb 2004
- Research & Ideas
Mapping Your Corporate Strategy
Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, and culture. The system... View Details
Keywords: by Martha Lagace
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
performance and health outcomes will mean that 2022 will be a year of learning and reflection. Digitization in health care should be seen as a means to an end—improving the quality, patient-centricity, equity, and convenience of the... View Details
Keywords: by HBS News
- 27 Aug 2013
- First Look
First Look: August 27
Publications August 2013 Journal of Financial Economics The Performance of Corporate Alliances: Evidence from Oil and Gas Drilling in the Gulf of Mexico By: Beshears, John Abstract—I use data on oil and gas drilling in the Gulf of... View Details
Keywords: Sean Silverthorne
- 16 Apr 2012
- Research & Ideas
The Inner Workings of Corporate Headquarters
portfolio," says Stuart. "All that is premised on the coordinating role of the corporate headquarters and corporate staff positions." The key word is theoretically. As Stuart explains, there is actually very little empirical data about how a company's... View Details
Keywords: by Michael Blanding
- 01 Oct 2001
- Research & Ideas
Connecting With Nonprofits
activities as cause-related marketing programs, event sponsorships, special projects, and employee volunteer services. Integrative Stage. A smaller but growing number of collaborations evolve into strategic alliances that involve deep... View Details
Keywords: by James Austin
- 10 Sep 2014
- Research & Ideas
Become a Value Creator
staff member receive credit for good ideas not only makes the employee feel valued and motivates him or her to come up with better ideas in the future, but also makes the leader look good. The purpose of business is simple and... View Details
Keywords: by Dina Gerdeman