consulting - Publications - Faculty & Research

28 Nov 2007
Research & Ideas

B2B Branding: Does it Work?

of the brand among hundreds of thousands of people who may be working for the enterprises to which Accenture consults (or is seeking to consult). And the motivational value of inviting top customers, prospects, and employees to golf... View Details

Keywords: by John Quelch; Consumer Products

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

Thank you for inviting me to testify before you. My name is Alnoor Ebrahim, and I am an Associate Professor at Harvard Business School and a Principal of the Hauser Center For Nonprofit Organizations at Harvard University. I have worked as a View Details

Keywords: by Alnoor Ebrahim

March 2023
Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal

In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details

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January 2025
Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane

In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details

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13 Feb 2017
Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

maybe they don’t. Why don’t we collaborate on an experiment testing their impact?” That was music to Donaker’s ears. Yelp had run experiments to optimize advertisements and had consultants try to figure out the impact of ads. But in the... View Details

Keywords: by Dina Gerdeman; Food & Beverage

17 Aug 2015
Research & Ideas

Who is Boss in the Sharing Economy?

recently as "technology has made it easier to build marketplaces for services and fine-tune the degree of control exerted over service provider-customer interactions." HourlyNerd allows consultants (typically MBA students) to hire... View Details

Keywords: by Michael Blanding; Service; Technology

14 Jul 2006
Op-Ed

The Case for Consumer-Driven Medicaid

diabetic and asthmatic enrollees due to increased testing and drug utilization, while management consulting firm McKinsey found that consumer-driven enrollees were more likely to "very carefully follow treatment regimens for chronic... View Details

Keywords: by Regina E. Herzlinger

20 Feb 2013
Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

value the respective boards claim will soon become a matter of leadership: How the integration is conceived and led. Having studied and consulted to numerous integration teams, I learned the M&A variant of Murphy's Law: Anything that... View Details

Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation

23 Apr 2007
Research & Ideas

Are Great Teams Less Productive?

to help organizations better access, integrate, and leverage the talents and insights of their employees. An earlier career as an organizational change consultant led me to realize how many thoughtful, caring individuals were stymied in... View Details

Keywords: by Sarah Jane Gilbert

29 Aug 2006
First Look

First Look: August 29, 2006

for three years at a major consulting firm where she learned to adopt the demeanor of her male colleagues in order to fit in. Some of her male classmates are critical of her masculine, aggressive style in the classroom. As she begins to... View Details

Keywords: Sean Silverthorne

03 Jan 2019
Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

investing the time or recruiting people to improve those processes.” The researchers conducted the survey over nine months between October 2015 and June 2016, in partnership with the membership organization WomenCorporateDirectors Foundation, then led by Susan... View Details

Keywords: by Michael Blanding

09 Apr 2012
Research & Ideas

Who Sways the USDA on GMO Approvals?

Other Agencies Influence Approvals In the case of procedural legitimacy, the researchers found a strong influence from an unlikely source—the USDA's sister agency, the Food and Drug Administration. In the process of approving GMOs, companies have the option of View Details

Keywords: by Michael Blanding; Food & Beverage; Biotechnology; Agriculture & Agribusiness

18 Jul 2012
Research & Ideas

Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity

them immediately? Many leaders strive for such a high degree of perfection that they are unwilling to admit mistakes. They feel tremendous external pressure to be perfect, but in reality they are far more successful when they are authentic. Were they to think... View Details

Keywords: by Bill George; Education

13 May 2002
Op-Ed

A Cure for Enron-Style Audit Failures

past five decades, accountants have changed from watchdogs to advocates and salespersons. Auditing has become one of a number of services, including consulting and tax advice, in which accountants "sell" creative tax avoidance... View Details

Keywords: by Jay Lorsch; Accounting

11 Jul 2005
Research & Ideas

The New International Style of Management

national who has worked in London with United Technologies (in a department whose fifteen members represented seven countries) and in Paris with Bain, is currently in Moscow with BCG (Boston Consulting Group). "People are willing to... View Details

Keywords: by Garry Emmons

Research Summary

Overview

I am a field researcher studying the relational nature of work. Organizations are inherently social institutions and provide myriad opportunities for relationship formation. My work begins with the simple insight that all relationships are not equal: interpersonal... View Details

Keywords: Prosocial Motivation; Feedback; Personal Development; Needs; Organizational Design; Performance Productivity; Social and Collaborative Networks; Networks; Groups and Teams; Family and Family Relationships; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry

14 Apr 2009
First Look

First Look: April 14, 2009

firm's capabilities to the client's needs. GEPs must be able to simultaneously manage a larger number of tasks, often under great time pressure. This case describes how a very effective GEP-Miles Everson, who was named one of the top 25 View Details

Keywords: Martha Lagace

08 Jan 2020
Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

Boston Consulting Group has written about “leapfrog” promotion: “Corporate boards of directors are increasingly reaching down below the second layer of management to name new chief executive officers,” Torres writes. “A leapfrog leader,... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

24 Mar 2009
First Look

First Look: March 24, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709043 One Firm One Future at Davis Langdon Harvard Business School Case 409-044 Rob Smith, senior partner of construction consultancy Davis Langdon, has just led the firm... View Details