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Show Results For
- All HBS Web
(1,014)
- News (165)
- Research (740)
- Multimedia (12)
- Faculty Publications (536)
- February 1991
- Case
Burlington Northern: The ARES Decision (B)
By: Julie H. Hertenstein and Robert S. Kaplan
The ARES team formally proposes that Burlington Northern implement the ARES system. The project meets resistance. In light of financial restructuring and high level of debt, executives wonder whether the company can afford ARES. Weak links during the ARES development... View Details
Keywords: Accounting Audits; Restructuring; Cost vs Benefits; Decision Choices and Conditions; Borrowing and Debt; Capital Budgeting; Projects; Technology Adoption; Service Industry
Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (B)." Harvard Business School Case 191-123, February 1991.
- June 2007
- Article
The Speed-Reading Organization: Revving up Finance with Time-Driven Activity-Based Costing
By: Robert S. Kaplan and Steven R. Anderson
Kaplan, Robert S., and Steven R. Anderson. "The Speed-Reading Organization: Revving up Finance with Time-Driven Activity-Based Costing." Business Finance (June 2007), 39–42.
- Article
Risk and the Value Line Contest
By: Robert S. Kaplan and Roman L. Weil
Kaplan, Robert S., and Roman L. Weil. "Risk and the Value Line Contest." Financial Analysts Journal (July–August 1973): 48–53.
- July 1974
- Article
Overhead Allocation with Imperfect Markets and Nonlinear Technology
By: Robert S. Kaplan and Ulf Peter Welam
Kaplan, Robert S., and Ulf Peter Welam. "Overhead Allocation with Imperfect Markets and Nonlinear Technology." Accounting Review 49 (July 1974): 477–484.
- March 2006
- Article
How to Implement a New Strategy Without Disrupting Your Organization
By: Robert S. Kaplan and David P. Norton
Kaplan, Robert S., and David P. Norton. "How to Implement a New Strategy Without Disrupting Your Organization." Harvard Business Review 84, no. 3 (March 2006).
- October 2005
- Article
The Office of Strategy Management
By: Robert S. Kaplan and David P. Norton
Kaplan, Robert S., and David P. Norton. "The Office of Strategy Management." Harvard Business Review 83, no. 10 (October 2005).
- September 1993 (Revised December 1993)
- Case
Cott Corp.: Private Label in the 1990s
By: Ray A. Goldberg and Robert S. Kaplan
Private label cola, Cott, gets 30% of the market in Canada. How does it move into the U.S. market? How do retailers evaluate its benefit costs? Does Cott use an existing structure or build new ones? Does Cott diversify from drink to snack foods? View Details
Keywords: Private Sector; Cost Management; Labels; Growth and Development Strategy; Market Entry and Exit; Industry Structures; Diversification; Food and Beverage Industry
Goldberg, Ray A., and Robert S. Kaplan. "Cott Corp.: Private Label in the 1990s." Harvard Business School Case 594-031, September 1993. (Revised December 1993.)
- Article
Strategy Maps
By: Robert S. Kaplan and David P. Norton
Keywords: Strategy
Kaplan, Robert S., and David P. Norton. "Strategy Maps." Strategic Finance 85, no. 9 (March 2004).
- 2003
- Working Paper
Improving Corporate Governance with the Balanced Scorecard
By: Robert S. Kaplan and Michael E. Nagel
Kaplan, Robert S., and Michael E. Nagel. "Improving Corporate Governance with the Balanced Scorecard." Harvard Business School Working Paper, No. 04-044, December 2003.
- 2003
- Working Paper
Time-Driven Activity-Based Costing
By: Robert S. Kaplan and Steven R. Anderson
Kaplan, Robert S., and Steven R. Anderson. "Time-Driven Activity-Based Costing." Harvard Business School Working Paper, No. 04-045, November 2003.
- Article
Applying the Balanced Scorecard in Healthcare Provider Organizations
By: Syeda Noorein Inamdar and Robert S. Kaplan
Inamdar, Syeda Noorein, and Robert S. Kaplan. "Applying the Balanced Scorecard in Healthcare Provider Organizations." Journal of Healthcare Management 47, no. 3 (May–June 2002): 179–196.
- 01 Jun 2010
- News
Faculty Research Online
been adopted by thousands of private, public, and nonprofit enterprises around the world. Professor Robert S. Kaplan, who created the concept and tool with David Norton (DBA... View Details
- Article
Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II
By: Robert S. Kaplan and David P. Norton
Keywords: Balanced Scorecard; Transformation; Performance; Measurement and Metrics; Strategy; Management
Kaplan, Robert S., and David P. Norton. "Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II." Accounting Horizons 15, no. 2 (June 2001).
- May 2018
- Case
Kaiser Permanente Colorado: Primary Care Plus
By: Robert S. Kaplan and Mahek A. Shah
A geriatrician in Kaiser Permanente’s Colorado region is concerned with the high and growing cost of treating the elderly population. She introduces a new care model, Primary Care Plus, using an interdisciplinary team of a primary care doctor, palliative care... View Details
Keywords: Primary Health Care; Elderly Patients; Integrated Practice Unit; Interdisciplinary Care; Health Care and Treatment; Age; Cost Management; Performance Improvement; Health Industry; United States; Colorado
Kaplan, Robert S., and Mahek A. Shah. "Kaiser Permanente Colorado: Primary Care Plus." Harvard Business School Case 118-053, May 2018.
- January 1996 (Revised July 1996)
- Case
Rabobank Nederland
By: Kenneth A. Merchant and Robert S. Kaplan
Describes the account manager's role and the history of one credit application. The purpose is to evaluate various methods the bank uses to influence account managers' behaviors. Also describes some alternatives being considered to improve the information systems used... View Details
Keywords: Financial Management; Managerial Roles; Accounting; Information Management; Banks and Banking; Power and Influence; Banking Industry; Netherlands
Merchant, Kenneth A., and Robert S. Kaplan. "Rabobank Nederland." Harvard Business School Case 196-119, January 1996. (Revised July 1996.)
- Article
Better Accounting Transforms Health Care Delivery
By: Robert S. Kaplan and Mary L. Witkowski
The paper describes the theory and preliminary results for an action research program that explores the implications from better measurements of health care outcomes and costs. After summarizing Porter's outcome taxonomy (Porter 2010), we illustrate how to use process... View Details
Keywords: Activity Based Costing and Management; Research; Health Care and Treatment; Health Industry
Kaplan, Robert S., and Mary L. Witkowski. "Better Accounting Transforms Health Care Delivery." Accounting Horizons 28, no. 2 (June 2014): 365–383.
- December 1992 (Revised May 1999)
- Supplement
Peoria Engine Plant (B)
By: Amy P. Hutton and Robert S. Kaplan
Designed to supplement Peoria Engine Plant (A). View Details
Keywords: Auto Industry
Hutton, Amy P., and Robert S. Kaplan. "Peoria Engine Plant (B)." Harvard Business School Supplement 193-083, December 1992. (Revised May 1999.)
- January 1982
- Article
Empirical Analysis of the Commercial Loan Classification Decision
By: Robert S. Kaplan and J. Richard Dietrich
Kaplan, Robert S., and J. Richard Dietrich. "Empirical Analysis of the Commercial Loan Classification Decision." Accounting Review 57 (January 1982): 18–38.
- February 1991
- Case
Burlington Northern: The ARES Decision (A)
By: Julie H. Hertenstein and Robert S. Kaplan
Burlington Northern's decision whether to invest in ARES, an automated train control system, is a ($350 million) strategic investment in information technology. Although set in a service industry (railroad) the issues around this decision arise in many organizations... View Details
Keywords: Investment; Rail Transportation; Information Technology; Competitive Strategy; Performance Evaluation; Performance Effectiveness; Cost vs Benefits; Technology Adoption; Technological Innovation; Customers; Quality; Rail Industry
Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (A)." Harvard Business School Case 191-122, February 1991.
- December 2008
- Article
Protect Strategic Expenditures
By: Robert S. Kaplan and David P. Norton
Keywords: Strategy
Kaplan, Robert S., and David P. Norton. "Protect Strategic Expenditures." Harvard Business Review 86, no. 12 (December 2008): 28.