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- All HBS Web
(3,413)
- People (1)
- News (1,038)
- Research (2,043)
- Events (7)
- Multimedia (50)
- Faculty Publications (981)
- 25 Mar 2013
- Research & Ideas
How Chapter 11 Saved the US Economy
changes that have revolutionized their use in practice. He contends that both serve the US economy by helping troubled companies stay viable by giving them time to find new financing, renegotiate unfavorable... View Details
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
place for the brand in the emerging counterculture, developing a "slacker allegory." Holt also described the transformation of American ideology in the early '90s. The country idolized extraordinary athletes like Michael Jordan... View Details
Keywords: by Martha Lagace
- 05 Nov 2009
- Research & Ideas
A Market for Human Cadavers in All but Name?
for cadavers. Anteby's current research examines the morality of markets by focusing on the U.S. supply and demand of cadavers for medical research and education.) Anyone who has been trained as a physician—or is close to someone who has... View Details
- 18 Nov 2021
- Op-Ed
5 Principles for Scaling Change from IBM’s High School Innovation
students are graduates of Pathways in Technology Early College High School (P-TECH), an innovative six-year public high school program spearheaded by IBM that has improved college completion rates among disadvantaged youth and created a... View Details
Keywords: by Kristen Senz
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
high [customer] retention can create a tremendous competitive advantage, boost employee morale, produce unexpected bonuses in productivity and growth, even reduce the cost of capital." Now comes Michael Treacy, writing in his book,... View Details
Keywords: by James Heskett
- 15 Jun 2018
- News
How customer complaints help companies
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
tell,” was how Michael Polanyi described it in his book Personal Knowledge in 1958. Sharing tacit knowledge is obviously harder, and that’s why it is often extremely valuable. Knowledge gets embedded in tools when machine makers distill... View Details
- 11 Jul 2012
- Research & Ideas
The Future of Boards
of maximizing shareholder value [originated by HBS Professor Emeritus Michael Jensen] was so quickly accepted and absorbed into how people think about corporations and boards because it's so simple? A: Yes,... View Details
Keywords: by Julia Hanna
- 02 Jul 2010
- What Do You Think?
Is Profit as a “Direct Goal” Overrated?
decision-making and even to the future and viability of capitalism. One debate concerned the primacy of profit as a goal. Deaver Brown led this argument by saying, "Profit is the only legitimate goal of a corporation ," pointing... View Details
Keywords: by Jim Heskett
- 31 Jul 2015
- Research & Ideas
The Faculty Reader: Who is Reading What This Summer?
perhaps history’s greatest leader in crisis, The Splendid and the Vile: A Saga of Churchill, Family, and Defiance During the Blitz by Erik Larson as well as Ryan Holiday’s instant classic The Obstacle is the Way. I have also been ramping... View Details
- 17 Sep 2014
- Sharpening Your Skills
Sharpen Your Negotiation Skills
indicators of negotiators' social motives. Francesca Gino, Michael I. Norton, and colleagues. Picking Up An Opponent's 'tell' How to Spot a Liar Key linguistic cues can help reveal dishonesty during business negotiations, whether it's a... View Details
Keywords: by Sean Silverthorne
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
entity is controlled by a fluid disaggregated group of public shareholders. Thus, the Delaware Supreme Court ruled that a proposed merger of Time Incorporated and Warner Communications did not effect a change of control of Time even... View Details
Keywords: by Carla Tishler
- 28 Jul 2015
- First Look
First Look: July 28, 2015
of the business model as decisions enforced by the authority of the firm; this definition enables the analysis of business models through the analysis of individual firm choices. We situate negotiation outcomes within the strategy... View Details
Keywords: Carmen Nobel
- 23 Jul 2013
- First Look
First Look: July 23
Restaurant Hygiene Inspections and Online Reviews By: Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca Abstract—Restaurant hygiene inspections are often cited as a success story of public... View Details
Keywords: Anna Secino
- 08 Jan 2001
- What Do You Think?
Have We Extended the Boundaries of the Firm Too Far?
described by Michael Porter is being fragmented by organizations; value addition ... is taking place in numerous forms ..." Their comments reflected the general... View Details
Keywords: by James Heskett
- 02 Feb 2007
- What Do You Think?
Is There Too Little “Know Why” In Business?
What do you think? To read more: Michael Maccoby, Why Work: Motivating and Leading the New Generation. New York: Simon and Schuster, 1988. Original Article Two recent books offer views of the roles of managers and leaders. The first,... View Details
Keywords: by Jim Heskett
- 23 Jul 2001
- Research & Ideas
How One Center of Innovation Lost its Spark
Akron, Ohio tire cluster—to try to discover how Akron companies turned into what he calls a "community of inertia." Drawing as well on research by other scholars, including Harvard University Professor View Details
- 17 Dec 2020
- Research & Ideas
The 10 Most Popular Stories of 2020
that eight of the 10 most-read HBS Working Knowledge stories of the year were COVID-focused. Readers sought insights from HBS faculty about everything from managing large-scale remote work to leading during a crisis. The year was also marked View Details
Keywords: by Dina Gerdeman
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
Google ended its service to China, China would respond by creating its own version of Google." Jack Carpenter advised, "If an organization is serious about doing business in China, it must 'ride out' all government restrictions.... View Details