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    Srikant M. Datar

    Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

    Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
    • TeachingInterests

    Tuck MBA Program

    VG is the most popular teacher in the Tuck MBA Program. VG has been named in BusinessWeek’s Guide to Best Business Schools as an outstanding teacher. His current courses focus on Implementing Strategy and his research on Global Leadership's research on... View Details

    • August 2020
    • Article

    Machine Learning and Human Capital Complementarities: Experimental Evidence on Bias Mitigation

    By: Prithwiraj Choudhury, Evan Starr and Rajshree Agarwal
    The use of machine learning (ML) for productivity in the knowledge economy requires considerations of important biases that may arise from ML predictions. We define a new source of bias related to incompleteness in real time inputs, which may result from strategic... View Details
    Keywords: Machine Learning; Bias; Human Capital; Management; Strategy
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    • September 1994
    • Case

    BayFunds

    By: Alvin J. Silk, Lisa Klein Pearo and Jamie Harper
    In June, 1994, the Senior Vice President of BayBank's Investment Management Group is preparing a strategic plan for her organization's line of mutual funds. Sixteen months earlier, BayBank, Massachusetts's leading retail bank, had entered the mutual fund business by... View Details
    Keywords: Banks and Banking; Marketing Strategy; Brands and Branding; Investment Funds; Product Marketing; Integration; Financial Services Industry
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    • Career Coach

    Okan Okutgen

    Okan (Princeton BSE ‘11, HBS MBA ’15) has years of experience in the tech startup world as a go-to-market leader, general manager and strategic finance leader. He has served as Head of Global Sales... View Details
    • March 1993 (Revised December 2011)
    • Case

    Crown Cork & Seal in 1989

    By: Stephen P. Bradley
    Describes the structure and recent trends of the metal container industry, Crown's successful strategy for competing in the industry, and John Connelly's leadership over more than 20 years. In 1989, William Avery succeeded Connelly as CEO and is forced to consider new... View Details
    Keywords: Leadership; Five Forces Framework; Management Succession; Organizational Change and Adaptation; Organizational Structure; Competitive Strategy
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    • April 1998
    • Case

    Compaq, 1998

    By: Steven C. Wheelwright and Matt Verlinden
    In 1997, Compaq Computer Corp. had become a $25 billion powerhouse. It had accomplished its revenue growth projections, successfully made a number of strategic acquisitions, and increased its gross margins, principally by moving up market into servers, workstations,... View Details
    Keywords: Mergers and Acquisitions; Transformation; Customer Relationship Management; Profit; Revenue; Growth and Development Strategy; Brands and Branding; Distribution Channels; Alliances; Customization and Personalization; Computer Industry
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    • 2015
    • Chapter

    Leading Proactive Punctuated Change

    By: Michael Tushman, Charles O'Reilly and Bruce Harreld
    This chapter focuses on leading proactive punctuated change. Based on the institutional and organizational change literatures and our extended involvement with IBM between 1999 and 2008, we suggest that proactive punctuated change can be effectively managed through an... View Details
    Related
    • November 2000 (Revised December 2000)
    • Background Note

    Online Content Providers

    By: Thomas R. Eisenmann and Alastair Brown
    Describes the business model for online content providers, companies that distribute copyright content via the Internet. Focuses on their revenue and cost drivers and on the ways that online content providers create value for consumers. Also investigates the benefits... View Details
    Keywords: Internet and the Web; Customers; Value Creation; Business Model; Internet and the Web; Cash Flow; Risk and Uncertainty; Growth and Development Strategy; Problems and Challenges; Decision Making; Profit; Information Industry
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      Joey Ryu

      Joey (Won Jung) Ryu is a doctoral student in the Strategy unit at Harvard Business School. Her primary interests are strategic management, economics of innovation and entrepreneurship. Prior to joining HBS, Joey received her master's degree from Cornell University... View Details
      Keywords: biotechnology; health care; pharmaceuticals; high technology; information technology industry

        Steven C. Wheelwright

        Steve Wheelwright is the Edsel Bryant Ford Professor of Business Administration, Emeritus at Harvard Business School.

        Following his retirement from HBS in 2006, he served with former Dean Kim B. Clark at BYU-Idaho and then from 2007-2015 he served as... View Details

        • September 1999 (Revised September 1999)
        • Case

        Convergys Corporation

        By: Stephen P. Bradley and Kelley Porter
        Focuses on the important issue of capturing the synergies between the two sides of the business, Information Management Group (IMG) and Customer Management Group (CMG). In addition, the case also addresses strategic issues from each of the individual businesses. For... View Details
        Keywords: Customer Focus and Relationships; Customer Satisfaction; Growth and Development Strategy; Management Practices and Processes; Service Delivery; Service Operations; Strategy; Competitive Strategy; Corporate Strategy; Information Industry; Service Industry
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        • May 2014
        • Case

        WeaveTech: High Performance Change

        By: Michael Beer and Paul Swiercz
        WeaveTech, formerly Johnson-Ware, is a clothing company that produces jackets, coats, overalls, coveralls, and fire-resistant clothing for the military. A private equity firm renamed the company after it acquired Johnson-Ware several years ago. WeaveTech now faces a... View Details
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        • April 2006 (Revised April 2020)
        • Case

        "The Case of Leadership Inertia"

        By: Rosabeth Moss Kanter
        The CEO of an international bank has raised the bank's performance by emphasizing a new culture of leadership that empowers people at all levels. Managers are rated both on their business results and their leadership—how they model new behaviors—but 12 senior managers... View Details
        Keywords: Organizational Culture; Leadership Style; Leading Change; Performance Evaluation; Employee Relationship Management
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          Liz Calder

          Liz Calder is a second-year PhD student in Strategy at Harvard Business School. Her research interests include innovation throughout the industry life cycle, strategic alliance formation, and entrepreneurial growth. 

          Prior to undertaking her doctoral... View Details

            Richard L. Nolan

            Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

            Keywords: aerospace; information technology industry; internet
            • 18 Mar 2013
            • HBS Case

            HBS Cases: LEGO

            Out of work for a year following a serious illness in 1993, Kjeld appointed a five-person management team to help him run the company when he returned. The group focused mainly on driving growth. When a benchmarking study revealed LEGO's... View Details
            Keywords: by Maggie Starvish; Entertainment & Recreation
            • 22 Nov 2010
            • Research & Ideas

            Seven Strategy Questions: A Simple Approach for Better Execution

            focusing on the wrong performance indicators or monitoring scorecards that have an overload of irrelevant measures. Underperformance is the result. It's your job to ensure that your managers are tracking the right things by singling out... View Details
            Keywords: by Robert Simons

              Hise O. Gibson

              Hise Gibson graduated from West Point, where he was a member of the Division-1A Army football team. Following graduation, he commissioned in the US Army as an Aviation Officer in the UH60 Blackhawk Helicopter. He served with distinction in various command and staff... View Details

                Dorothy A. Leonard

                Dorothy Leonard*, the William J. Abernathy Professor of Business Administration Emerita, joined the Harvard faculty in 1983 after teaching for three years at the Sloan School of Management, Massachusetts Institute of Technology. She has taught MBA courses in... View Details

                Keywords: computer; consulting; education industry; electronics; federal government; high technology; information technology industry; software; venture capital industry