Social Skills - Publications - Faculty & Research

27 Sep 2011
First Look

First Look: September 27

PublicationsThe Innovator's DNA: Mastering the Five Skills of Disruptive Innovators Authors:Jeffrey H. Dyer, Hal B. Gregersen, and Clayton M. Christensen Publication:Harvard Business Press, 2011 Abstract Some people are just natural... View Details

Keywords: Sean Silverthorne

11 Jul 2019
Blog Post

Meet the MBA Class of 2020

BREAKTHROUGHS PEOPLE THOUGHT IMPOSSIBLE A YEAR AGO.” HOME REGION Wayne, PA UNDERGRAD EDUCATION College of William & Mary, Economics, 2014 PREVIOUS EXPERIENCE Verily, Google, Symplivety HBS ACTIVITIES Digital Impact Initiative, The Future Society, Health Care Club,... View Details

17 Jan 2019
Research & Ideas

Why Business Should Support Employees Who Are Caregivers

collect data or change their policies, so caregivers’ work performance deteriorates and bias against caregivers continues. How can a company break that cycle? More companies need to develop a “care culture” that supports employees’ changing needs in the hopes of... View Details

Keywords: by Danielle Kost; Health

01 Jan 2002
News

Egon P.S. Zehnder (MBA '56)

performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social... View Details

01 Mar 2023
News

Step Change

debt. Enan, then 24 years old, leapt at the chance to work for Youssef Boutros-Ghali, an MIT-educated economist and advocate for trade liberalization who worked to reform Egypt’s social security and pension systems, among other... View Details

Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

institution where the top twelve executives had Executive Scorecards detailing their goals, measuring their contributions, and defining their priorities. Because Executive Scorecards state the exact role that managers are to play, they are useful in assessing the View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

world has ever seen. The current climate crisis is far beyond an environmental issue—it is an existential crisis. Moreover, it converges with—and exacerbates—the crises we face in biodiversity, global health, and social justice. As... View Details

12 Jul 2004
Research & Ideas

Enron’s Lessons for Managers

five-legged cow; it doesn't really make sense. I think that Enron's pathologies are not unique, save in their collective occurrence and collective impact. Very few of us who engage in competitive endeavors have not in some way been subject to or affected by these View Details

Keywords: by Martha Lagace

22 Feb 2022
News

New Urban Order

Currently an adjunct associate professor at NYU’s Stern School, where he teaches about commercializing carbon-reduction technologies in the course Disruption, Entrepreneurship, and Social Impact, Carty points to the significant potential... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

on intangible capabilities, such as the ability to assess the value of the knowledge and skills that are already present within the firm and in some instances within its broader ecosystem; to rapidly understand how to redeploy them in new... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

structure, formal management processes, information technology, the informal social network, and people. Organizational structure is a natural beginning but most people expect too much from it. There is no "perfect" structure.... View Details

Keywords: by Benson Shapiro

2010
Working Paper

Course Materials For: 'Being a Leader and the Effective Exercise of Leadership - An Ontological Model'

By: Werner H. Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger

This course is designed to leave students being leaders and exercising leadership effectively as their natural self-expression - rather than attempting to learn the characteristics, styles, and skills of noteworthy leaders, and then trying to remember and apply them... View Details

Keywords: Curriculum and Courses; Leadership Development; Research; Science; Attitudes

Citation

SSRN

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

want corporate platitudes and passive social activism after living in pandemic limbo for so long. A = Align your post-COVID employee policies, resources, and timelines, like you would with any other business priority or client project. K... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

01 Dec 2022
News

Full Court Press

impact in a way he hadn’t in his last job. He likes to tell the story of being at a social event not long ago when a young child, maybe 10 years old, approached him. “He reached out to me and said, ‘Mr. Williams, I just want to thank you... View Details

Keywords: Dan Morrell

Web

2024 Reunion Presentations - Alumni

large tech companies and retailers are making bold moves into the industry. These health care “entrants” aim to leverage their general skills in serving consumers to address barriers in health care delivery. Will these new entrants be... View Details

31 Jul 2019
Research & Ideas

Distressed Employees? Try Resilience Training

have skills to cope. And it’s when workplaces need to make sure employees are getting the help they need.” Stressed-out workers seek online tools Whillans decided to explore whether an internet-based platform called Happify, which coaches... View Details

Keywords: by Dina Gerdeman; Health

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

Citation

Educators

Purchase

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

21 years. Nowitzki refined his skills by breaking them down into their component parts and focusing intently on the elements that needed improvement—not just practicing jump shots, but watching videos and breaking down the movements and... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

06 Mar 2012
First Look

First Look: March 6

longer at the beginning or end. Credit Access and Social Welfare: The Rise of Consumer Lending in the United States and France Author:Gunnar Trumbull Publication:Politics and Society 40, no. 1 (2012) Abstract Research into the causes of... View Details