Publications

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21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

co-authors include 2021 graduates Kriti Gupta, Mehek Punatar, Poonam Sacheti, and Poorvi Vijay. Microsoft’s scale vs. Slack’s customer engagement On paper, Microsoft appears to have the upper hand. During... View Details

Keywords: by Lane Lambert; Information Technology; Technology

November 1998
Article

Global Strategy and Its Impact on Local Operations: Lessons from Gillette Singapore

By: Rosabeth M. Kanter and Thomas D. Dretler

Keywords: Global Range; Strategy; Local Range; Operations; Learning; Production; Consumer Products Industry; Singapore

23 Jul 2024
In Practice

The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities

batteries. No American battery company comes close to CATL. Under intense political pressure, the project has been delayed and scaled back. A Michigan plant was set to create 2,500 jobs. Ford was to retain... View Details

Keywords: by Rachel Layne; Manufacturing; Retail; Fashion; Industrial Products; Consumer Products; Steel; Transportation; Telecommunications

18 Oct 2016
Op-Ed

Why Business Should Invest in Community Health

million grant to scale a successful medical knowledge sharing and collaborative practice platform pioneered by Project Echo in 2003 to expand specialty care access and quality... View Details

Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health

01 Jun 1997
News

Competition and Strategy Unit at HBS Sets Pace In Its Field

emerging technologies. Looking at corporate strategy, Cynthia Montgomery and Associate Professor David J. Collis recently published Corporate Strategy: Resources and the Scope... View Details

Keywords: Susan Young

March 2006
Case

The Whitesides Lab

By: H. Kent Bowen and Francesca Gino

A significant part of the long-term economic growth in developed economies depends on the translation of scientific research into new products and processes. Focuses on the front end of this value creation stream. The laboratory of George Whitesides has a 30-year... View Details

Keywords: Research; Performance Productivity; Economic Growth; Infrastructure; Creativity; Groups and Teams; Value Creation; Factories, Labs, and Plants; Leadership; Resource Allocation

05 Mar 2015
News

Open offices seem great — until you work in one

April 2018 (Revised May 2018)
Case

Goldman Sachs: Making an Imprint in Impact Investing

By: Shawn Cole, Vikram S. Gandhi, Caitlin Reimers Brumme and Lynn Schenk

Goldman Sachs acquired Imprint Capital Advisors, a small firm that specialized in advising clients on environmental/social/governance (ESG) and impact investments. The founders sold Imprint with the belief that joining a global financial firm would help to scale impact... View Details

Keywords: Impact Investing; ESG; Investment; Corporate Social Responsibility and Impact; Environmental Sustainability; Growth and Development Strategy; Acquisition; Integration

Article

Government, Business, and Academia: Origins of Raymond Vernon's Understanding of Multinational Enterprise

By: Louis T Wells Jr

Keywords: Government and Politics; Business Ventures; Education; Global Range

August 2019 (Revised February 2020)
Case

New Hope Liuhe: Building an Integrated Agri-Food Business

By: Forest L. Reinhardt, Shu Lin, Natalie Kindred and Nancy Hua Dai

In October 2018, LIU Chang (Angela), chairman of Beijing-based New Hope Liuhe (NHL), was considering the strategy of the firm. With $9 billion in sales and a presence in nearly 20 countries, NHL was China’s largest animal feed producer and a major pork and poultry... View Details

March 1985 (Revised August 1985)
Teaching Note

Challenge Ahead: Economic Growth, Global Interdependence, and the New Competition, Teaching Note

By: Richard S. Tedlow

Keywords: Global Range; Competition

2014
Working Paper

Who Runs the International System? Power and the Staffing of the United Nations Secretariat

By: Paul Novosad and Eric Werker

National governments frequently pull strings to get their citizens appointed to senior positions in international institutions. We examine, over a 60 year period, the nationalities of the most senior positions in the United Nations Secretariat, ostensibly the world's... View Details

Keywords: International Relations; Global Range; Power and Influence

SSRN

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March – April 2002
Article

The Local and Variegated Nature of Learning in Organizations: A Group-Level Perspective

By: Amy C. Edmondson

Keywords: Learning; Organizations; Perspective; Local Range

January 1999
Case

State Street Corporation: Leading with Information Technology (B)

By: Stephen P. Bradley and Kelley Porter

With Multi-currency HORIZON, a real-time multi-currency accounting system that replaced the traditional batch-oriented single-currency accounting system, successfully launched, State Street Corp. (State Street) began to focus on growing the scope of its business... View Details

Keywords: Accounting; Trends; Global Strategy; Growth and Development Strategy; Competitive Strategy; Information Technology; Value Creation; Financial Services Industry

April 2022
Article

Demand Interactions in Sharing Economies: Evidence from a Natural Experiment Involving Airbnb and Uber/Lyft

By: Shunyuan Zhang, Dokyun Lee, Param Singh and Tridas Mukhopadhyay

We examine whether and how ride-sharing services influence the demand for home-sharing services. Our identification strategy hinges on a natural experiment in which Uber/Lyft exited Austin, Texas, in May 2016 due to local regulation. Using a 12-month longitudinal... View Details

Keywords: Airbnb; Uber; Natural Experiment; Geographic Demand Dispersion; Sharing Economy; Transportation; Demand and Consumers; Geographic Scope

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06 Dec 2021
News

Action Plan: Whole Sale

The future of retail won’t be brick and mortar or online, says Musab Balbale (MBA 2007). Instead, it will be a more inclusive combination of the two. Balbale, who spent several years of his career focused exclusively on online sales, is... View Details

Keywords: April White; ecommerce; bricks and mortar; marketing; beauty

10 Nov 2003
Research & Ideas

Globalization: The Strategy of Differences

how much to adapt a business model is certainly important for extracting value from international operations. But to focus exclusively on the tension between global scale economies and local considerations... View Details

Keywords: by Pankaj Ghemawat

Web

Introduction - Railroads and the Transformation of Capitalism | Harvard Business School

organizations that achieved scale only through massive subsidy. Railroads and the Transformation of Capitalism explores the continuing research in the history and role of... View Details

December 2007 (Revised May 2009)
Case

Can PACIV (Puerto Rico) Serve European Customers?

Jorge Rodriguez-Gonzalez, PACIV's (Puerto Rico) founding CEO, is considering expanding PACIV's pharmaceutical manufacturing compliance services company to the U.K. and Europe. He has to decide whether to hire Wayne Snelgrove and how to define the scope of his... View Details

Keywords: Customer Focus and Relationships; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Global Strategy; Pharmaceutical Industry; Service Industry; Europe; United Kingdom; Puerto Rico