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  • All HBS Web  (1,630)
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    • News  (367)
    • Research  (909)
    • Events  (4)
    • Multimedia  (11)
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  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

employees to deliver results to important constituencies—customers, suppliers, investors, lenders, etc. Finally, they recognize and reward these people for results. Consequently, fewer higher-paid people... View Details
Keywords: by James Heskett
  • 19 Sep 2012
  • Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

Here's a cautionary tale of innovation woe: Nokia has consistently outspent Apple on phone-related research and development over the past decade, especially in the years leading up to the launch of Apple's iPhone. Between 2004 View Details
Keywords: by Carmen Nobel
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

stretch goal would be a turnover of 10 in five years, with improvements toward that goal recognized and rewarded on a year-to-year basis. One goal of this philosophy was to eliminate the time-wasting annual... View Details
Keywords: by Jim Heskett
  • 22 Oct 2018
  • Sharpening Your Skills

Motivate Me, Please

everything. To Motivate Employees, Give an Unexpected Bonus (or Penalty) Employees can be more motivated by the anticipation of a reward or punishment than the actual payoff. Why Government 'Nudges' Motivate Good Citizen Behavior Research... View Details
Keywords: by Sean Silverthorne
  • 28 Oct 2001
  • What Do You Think?

What Can We Expect in the Other War?

things that talented managers seek: exciting work, personal development, a balanced lifestyle, a great company, and recognition and rewards for individual contributions. It is... View Details
Keywords: by James Heskett
  • 13 Jun 2018
  • Sharpening Your Skills

That Costs HOW Much?

graphicola Price is important to consumers not just because it determines whether they can afford to purchase that purse or patio set. The cost of an item sets the buyer's expectations as to how the product or service will perform and... View Details
Keywords: by Sean Silverthorne; Retail
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
Keywords: by Kristen Senz; Financial Services
  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

and for what share? Or has the culture of "free" become so deeply imbedded in the minds of a new generation of users that content developers can only hope for partial, occasional, or eventual financial View Details
Keywords: by Jim Heskett
  • 25 Feb 2008
  • Sharpening Your Skills

Sharpening Your Skills: Starting a Business

mistakes should I watch out for in starting a new company? Should I Keep Control Of My Company? Rich or Royal: What Do Founders Want? It's a fundamental tension many entrepreneurs face, the conflict between wanting to become rich and... View Details
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

"bonus" long-term policies that reward those who switch to healthy lifestyles. Insurers and providers will receive risk-adjusted payments, so the sick will become financially attractive enrollees... View Details
Keywords: by Martha Lagace
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

policies, purchasing procedures. Allocate just enough resources to keep it alive but not enough to risk its becoming an innovator — because that would require more investment. Under the banner of decentralization and business unit... View Details
Keywords: by Rosabeth Moss Kanter
  • 19 Dec 2014
  • Research & Ideas

China’s Complicated Relationship With Mother Nature

Despite its name, the Great Wall of China began as a series of smaller, isolated defensive fortifications. Those structures grew and were later unified into the imposing structure that exists today. The Great Wall is a great metaphor for the Chinese economy. By... View Details
Keywords: Re: William C. Kirby; Manufacturing
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

This involved such things as reorganizing, delegating authority, increasing accountability, building trust among employees, and recognizing and rewarding desired behaviors. The... View Details
Keywords: by James L. Heskett
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

But in most scenarios, distribution channels, taken as a whole, seem more like a repository of lost opportunities than an effective delivery system that appropriately serves and rewards all participants.... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 06 Mar 2013
  • What Do You Think?

Who Should Manage Our Work Time?

overloading forces better time management " KHA attributed part of the problem to the perception that "We love a 'hard worker,'" rewarding effort and time spent at work as much or more than... View Details
Keywords: by James Heskett
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

committing to an approach that may need to fundamentally change—something that is harder to accomplish at scale. That said, the pursuit of coveted "network effects," with winner-take-all rewards to the dominant platform View Details
Keywords: by Chet Huber; Technology
  • 29 May 2001
  • Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

still worth my time? But while much is changing in business, a lot of the challenges still involve basic block-and-tackle work around product development, sales, and distribution. Also of major importance: hiring, training, motivating,... View Details
Keywords: by Sean Silverthorne
  • 20 Mar 2019
  • Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

susceptible to the influence of social norms: They are more likely to reward those practices that are aligned with the social norm and to penalize those that are not. In this way, an organization that values... View Details
Keywords: by Sean Silverthorne
  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

and maintained rewarding relationships with his wife and their two children. “It takes a lot more than organizing your schedule to be productive.” In a widely read Harvard... View Details
Keywords: by Deborah Blagg
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

Potential real estate moguls at the 2001 Harvard Business School Entrepreneurship Conference received an earful about profiting in a down market, creating value where there is none, and the addiction of playing in a deal-driven industry.... View Details
Keywords: by Julia Hanna; Construction; Real Estate
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