Retail Operations - Publications - Faculty & Research

03 Jun 2016
News

Birchbox at Six: Cute Boxes Filled With Makeup Aren't Enough

22 Jan 2018
News

The First Five Years: ‘30 Under 30’ Edition

sourcing retail partners to ideating and negotiating the deals. I'd also execute on the look and feel of the physical store post-deal. It was a hands-on management role and I absolutely loved the high-intensity nature of my day-to-day.... View Details

Keywords: Nonstore Retailers; Nonstore Retailers; Nonstore Retailers; Nonstore Retailers; Nonstore Retailers; Nonstore Retailers

01 Feb 2002
News

Replicating Toyota's Success

likely a company is not going to get a design perfect on the first try," notes Spear. "It needs to have the people within its system capable of making improvements." Spear has now helped apply Toyota's principles to much of Alcoa's worldwide manufacturing View Details

Keywords: Retail Trade; Retail Trade; Retail Trade; Retail Trade

01 Mar 2009
News

An Excerpt from The Innovator’s Prescription: A Disruptive Solution for Health Care

“The current health-care system generally is modular. Specialized companies operate hospitals, process paperwork, negotiate blanket service contracts, and manage outpatient and retail clinics. Most doctors’... View Details

Keywords: Health, Social Assistance

19 Mar 2016
News

Ex-McKinsey Analyst Finds New Path as Lavish Jeweler

Keywords: Nonstore Retailers; Nonstore Retailers

01 Mar 2005
News

Robert Buzzell Remembered

known as the Profit Impact of Marketing Strategies (PIMS), designed to identify and measure the determinants of profits in individual businesses. The author or coauthor of eleven books, Buzzell worked extensively on subjects such as marketing economics; the economic... View Details

27 Sep 2024
Research & Ideas

Charting 'Cheapflation': How Budget Brands Got So Pricey

of the costliest, according to an analysis of microdata from large retailers by Harvard Business School Professor Alberto Cavallo. In a forthcoming article in the Journal of Monetary Economics, Cavallo and coauthor Oleksiy Kryvtsov,... View Details

Keywords: by Ana Elena Azpúrua

29 Oct 2000
Research & Ideas

Building a Powerful Prestige Brand

operation with a compelling reputation. Several issues were critical in the Lauders' thinking. First, they wanted to reach large numbers of middle-class and wealthy consumers, women with sufficient means to buy premium-priced products... View Details

Keywords: by Nancy F. Koehn; Retail; Retail; Retail

01 Jun 2016
News

Case Study: On the Table

style-driven business, but go with it. —Ted Hibben (MBA 1986) Start the delivery operation but structure it for spin-off, because there’s clearly an opportunity for e-commerce logistics in Mexico. As part of the startup, look for other... View Details

01 Mar 2023
News

Elevator Pitch: Spread the Wealth

want to open pathways to ownership for a new generation of investors like Amanda.” “We want to open pathways to ownership for a new generation of investors like Amanda.” Status Update: More than 600 retail and service organizations have... View Details

Keywords: entrepreneurship; stock ownership; customer rewards; employee retention; financial literacy; Securities, Commodities, and Other Financial Investments; Finance

01 Sep 2014
News

New Idea: On-Demand Package Delivery

they return to campus this month. On the to-do list? Forging partnerships with e-commerce retailers (which might offer a Boxxify option at checkout) and car services like Uber (whose drivers could deliver packages on the side). Plus, to... View Details

Keywords: Francis Storrs

08 Jul 2024
Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

than others. “Every company today needs to think of themselves as a tech company,” says Andy Wu, the Arjun and Minoo Melwani Family Associate Professor of Business Administration at Harvard Business School. “Whether you’re in retailing or... View Details

Keywords: by Ben Rand; Technology; Information Technology

John A. Hartford

Under John Hartford’s management, A&P became a large integrated business empire. In 1937, he switched A&P to a supermarket operation from its base as a delivery store, which enabled him to offer even lower prices. By the... View Details

Keywords: Retail

04 Sep 2019
News

Action Plan: A New ’Cue

sketch out Pork & Mindy’s—the fast-casual barbecue brand that will have 65 locations in the West and Midwest by the end of 2019, along with a growing retail line. On that white board Corsello identified three obstacles. Two were... View Details

Keywords: April White

07 Jan 2025
Blog Post

Revolutionizing Wellness: Kate Twist (MBA 2008) Shapes the Future of Consumer Health Brands

consumer retail clients, including luxury retail brands like Oscar de la Renta, BCBG, and Badgley Mishka. During this time, Twist found that she was a “marketer at heart” and entered HBS with a plan to... View Details

Jeno F. Paulucci

Pizza into one of the largest frozen food operations in the United States; he sold it to Pillsbury in 1986. Jeno’s Pizza was Paulucci’s second success in the grocery retail trade business. Years earlier, he... View Details

Keywords: Food & Tobacco

01 Dec 2014
News

Making Big Data Fashionable

from anything so unquantifiable as emotion, Moon values that intuition and wants to “help validate” it. More Retail Revolutions Speeding Up Accessories BaubleBar cofounders Amy Jain and Daniella Yacobovsky (both MBA 2010) apply the... View Details

Keywords: Christine Lejeune; fashion; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services

Fred R. Lazarus, Jr.

Through acquisitions and organic growth, Lazarus, Jr. created the largest department store operation in the United States (including Filene’s, Bloomingdale’s, and Bullocks). Lazarus targeted the middle class through attractive store... View Details