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  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

for business schools more broadly. At HBS, we seek out faculty candidates with a strong commitment to teaching and research who also show a deep interest and respect for the practice of business. This is a... View Details
Keywords: by Roger Thompson; Education
  • 12 Apr 2011
  • First Look

First Look: April 12

Abstract This book presents new research on the historical impact of globalization on Argentina and Chile. The authors focus on the role of entrepreneurs and firms. The Role of Venture Capitalists in the Acquisition of Private Companies... View Details
Keywords: Sean Silverthorne
  • July 2023
  • Article

Design and Analysis of Switchback Experiments

By: Iavor I Bojinov, David Simchi-Levi and Jinglong Zhao
In switchback experiments, a firm sequentially exposes an experimental unit to a random treatment, measures its response, and repeats the procedure for several periods to determine which treatment leads to the best outcome. Although practitioners have widely adopted... View Details
Keywords: Switchback Experiments; Design; Analysis; Mathematical Methods
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Bojinov, Iavor I., David Simchi-Levi, and Jinglong Zhao. "Design and Analysis of Switchback Experiments." Management Science 69, no. 7 (July 2023): 3759–3777.
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

In The Strategy-Focused Organization, HBS professor Robert Kaplan and David Norton, president of the Balanced Scorecard Collaborative, share the results of ten years of research into companies that have implemented the Balanced Scorecard.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

by thinking about how it might have changed an important decision, had we had it in place when we made the decision. My experiences in researching and putting a value on an effective culture tell me that if notions concerning deep purpose... View Details
Keywords: by James Heskett
  • 22 Mar 2016
  • First Look

March 22, 2016

abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50793 forthcoming Production and Operations Management Enhancing the Practical Relevance of Research By: Toffel, Michael... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

while direct competitors in the same industry suffered? To what extent did leadership policies and practices account for this? What were the consequences for leaders who were blindsided? In what ways will the pandemic stimulate View Details
Keywords: by James Heskett
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

well-being of our customers and the people we serve first”—and requires senior teams at every level to foster repeated honest conversations with lower levels about whether their unit is practicing that credo. According to recently retired... View Details
Keywords: by Michael Beer
  • Research Summary

Rethinking Brand Contamination: How Consumers Maintain Distinction When Symbolic Boundaries Are Breached"

If consumers view their brands as extensions of themselves, what happens when undesirable consumers adopt these same brands? I address this question by examining an issue that is of great concern to managers of high-status brands: the rampant spread... View Details
  • 06 Feb 2020
  • Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

Services Changed the Way VCs Fund Startups Research Paper: Some Facts of High-Tech Patenting Are there Amazon leadership, people, or culture practices that you find interesting? Share your insights below. View Details
Keywords: by Tricia Gregg and Boris Groysberg; Retail
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

negative effect of added competitors on incentives. Thus uncertainty and the nature of the problem should be explicitly considered in the design of innovation tournaments. We explore the implications of our findings for the theory and View Details
Keywords: Sean Silverthorne
  • 29 Nov 2006
  • Research & Ideas

Rich or Royal: What Do Founders Want?

paradox in a recent paper called "Rich versus King: The Entrepreneur's Dilemma," an early draft of which was featured in the Best Paper Proceedings of the 2006 Academy of Management Conference and the 2005 Babson-Kauffman View Details
Keywords: by Sarah Jane Gilbert; Financial Services
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

important questions to explore, according to Michael Toffel, a professor in the Technology and Operations Management Unit of Harvard Business School. Toffel has conducted extensive research and recently co-organized a conference at... View Details
Keywords: by Martha Lagace
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

Kendall Square Research was a small competitor in the supercomputer industry. Sales grew rapidly in 1992 and early 1993 and the company sold stock to the public for the first time. Analysts forecast higher earnings for 1993, then the... View Details
Keywords: Sean Silverthorne
  • 25 Jul 2013
  • Research & Ideas

Why Unqualified Candidates Get Hired Anyway

which that performance was achieved," the paper reports. Most research in this area has focused on defining the fundamental attribution error rather than actually observing its practical effects. The... View Details
Keywords: by Anna Secino; Education; Employment
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

risks. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45672 Mums the Word! Cross-national Effects of Maternal Employment on Gender Inequalities at Work and at Home By: McGinn, Kathleen L., Mayra Ruiz Castro, and Elizabeth Long Lingo Abstract—Our... View Details
Keywords: Carmen Nobel
  • 05 Jun 2023
  • What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

premium on “novelty and growth over the cyclical and the regenerative.” "It’s not that Gen Zers want to do nothing or even less. It’s just that they want to achieve in their own way and in their own sweet time." Athos taught and View Details
Keywords: by James Heskett
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

mechanisms that allow reputation to facilitate survival in ways that persist over time. Building on research in strategy and business history, we thus shed light on an underappreciated strategic construct (reputation) in an... View Details
Keywords: Carmen Nobel
  • 18 Aug 2009
  • First Look

First Look: August 18

the existing evidence only weakly supports this causal claim. Research in psychology, economics, and neuroscience exploring the benefits of charitable giving has been largely correlational, leaving open the question of whether giving... View Details
Keywords: Martha Lagace
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