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- Faculty Publications (258)
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- All HBS Web (1,283)
- Faculty Publications (258)
- 10 Jun 2013
- Research & Ideas
How Numbers Talk to People
other online bookers' rates were typically much lower than booking directly with a hotel, and customers were willing to tolerate change/cancel fees. However, by 2009 it had become apparent that the fees had become a liability. Expedia's... View Details
- 25 Nov 2014
- First Look
First Look: November 25
ratios. Conversely, peer firms identified by Google and Yahoo Finance, as well as product market competitors gleaned from 10-K disclosures, turned in consistently worse performances. We contextualize these results in a simple model that... View Details
Keywords: Carmen Nobel
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
specific customer groups either are overserved or are unsatisfied nonconsumers. Overserved customers consume a product or service but don't need all its features or functionality. Three specific indicators point to this customer group:... View Details
- 25 Apr 2019
- Research & Ideas
Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People
“That goes against what previous research has said.” After the first week, participants rated other teams’ prototypes anonymously, without knowing who created them. The three highest-scoring teams were awarded prizes worth 45,000 Indian... View Details
Keywords: by Danielle Kost
- 05 Oct 2016
- Research & Ideas
Why Don't More People Get Flu Shots at Work?
With a yearly price tag of roughly $87 billion in lost productivity and adverse health consequences, the flu is nothing to sneeze at. It’s no surprise that workplace flu vaccination clinics have gained popularity as employers try to keep... View Details
- 09 Jul 2024
- Research & Ideas
Are Management Consulting Firms Failing to Manage Themselves?
attrition rate to 13%. The irony is clear: These strategy firms, who are experts at diagnosing and solving a variety of issues for their clients, are struggling to apply their own management principles internally. The problem, however,... View Details
- 07 Jan 2025
- Blog Post
Revolutionizing Wellness: Kate Twist (MBA 2008) Shapes the Future of Consumer Health Brands
as Manager, Clinique Global Marketing, rising quickly to a Director role. “Joining the Clinique brand at Estee Lauder allowed me to get more classic brand management training in a big corporation. Developing new skincare products and... View Details
- 19 Nov 2012
- Research & Ideas
LEED-ing by Example
In the debate over whether to increase or decrease the stringency of environmental regulations, the possibility that government agencies might use purchasing to stimulate market demand for "green" products and services is often... View Details
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
government-industry initiative, why not include in the program an investment in humans as well as bridges? If there is a topic more frequently discussed than infrastructure decay in the US, it’s inequality. Both are important sources of lost View Details
- Web
Design: At, Into, & Beyond - Race, Gender & Equity
everyone. A designer with an inclusive approach might speak out against automatic car door unlocking when considering the high rates of femicide around the world. On a structural level, in order for more perspectives to be heard, they... View Details
- 03 Mar 2009
- First Look
First Look: March 3, 2009
magnified in the online channel. Customer analysis suggests that opening retail stores paves the way for higher rates of customer acquisition and higher rates of repeat purchasing among existing customers in... View Details
Keywords: Martha Lagace
- 01 Jun 2009
- News
Too Big To Fail
the need to identify and regulate financial institutions that pose systemic risks at the top of its list of critical problems in need of legislative repair, along with limiting leverage and reforming the credit rating system (see Setting... View Details
- 01 Mar 2006
- News
One-on-One with Dr. Margaret Chan
geographic spread,” she says, “the virus has extended to affect a wider range of animals than we’ve ever seen before. It’s infecting cats, for example, and has even caused the death of tigers. It has a high fatality rate in humans; we... View Details
- Web
Buy Now, Pay Later: The Usurer's Grip (1912)
production of The Usurer’s Grip , a fifteen-minute silent film about a family man who falls into the clutches of a loan shark, only to be redeemed by a paternalistic businessman who directs him to the nearest Credit Union for a loan on... View Details
- 13 Jan 2003
- Research & Ideas
Making Biotech Work as a Business
productivity are hellishly difficult to sort out. This is due to the difficulty of measuring such amorphous factors as intellectual property creation and the long time lag before any expected return on investment. The sector's tendency to... View Details
- 17 Oct 2016
- HBS Case
Business Solutions That Help Cut Food Waste
his career, Alvarez would visit farms after they had been picked over for the best fruits and vegetables to be sold in stores and was astounded at the amount of edible food that was rejected. “If you could get consumers to go to a farm to see what the fields look like... View Details
- 04 Oct 2016
- First Look
October 4, 2016
for ET in 1998 coincided with a dramatic decrease in the HOM rate in subsequent years and an associated cumulative cost savings of more than $6B. Further reductions in HOM gestations could save up to an additional $2B annually.... View Details
- 30 Sep 2008
- First Look
First Look: September 30, 2008
We obtain that the reserve accumulation does not play a quantitatively important role in this model. In fact, we find the optimal policy is not to hold reserves at all. This finding is robust too considering interest rate shocks, sudden... View Details
Keywords: Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
students' self-assessment and to the instructor's assessment of class participation performance, based on five years of data (n=7,025) across ten sections. The article demonstrates that crowdsourced peer-to-peer assessment (unlike self-assessment) offers View Details
Keywords: Sean Silverthorne
- 13 Mar 2018
- First Look
March 13, 2018
especially those with widely diversified product portfolios, are a dominant and critical enterprise model in emerging and developing economies and have lately attracted much attention in academic circles and business presses,... View Details
Keywords: Sean Silverthorne