Filter Results:
(1,549)
Show Results For
- All HBS Web
(1,549)
- News (260)
- Research (1,132)
- Events (2)
- Multimedia (1)
- Faculty Publications (363)
Show Results For
- All HBS Web
(1,549)
- News (260)
- Research (1,132)
- Events (2)
- Multimedia (1)
- Faculty Publications (363)
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
CEOs need to roll up their sleeves and learn more about the customer-facing sides of their businesses, like sales. Source: AlexBrylov Let’s face it: To most C-suite executives, sales processes are often an afterthought or a somewhat... View Details
Keywords: by Michael Blanding
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
and the needs of his or her new employer.Not all managers are equally suited to all business situations. The strategic skills required to control costs in the face of fierce price competition are not the same as those required to improve... View Details
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
gun restrictions. Lifting the Veil: The Benefits of Cost Transparency By: Mohan, Bhavya, Ryan W. Buell, and Leslie K. John Abstract—Firms do not typically disclose information on their costs to produce a... View Details
Keywords: Dina Gerdeman
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
when treating the opponent’s campaign plan as given. Our formulation accounts for both the time cost of traveling between districts and the time expended while campaigning within districts. We describe a polynomial-time algorithm that... View Details
Keywords: Carmen Nobel
- 18 Jun 2024
- Blog Post
Alumni Career Journey: Ben Schutzman (MBA 2016) - Driving Positive Impact on Community and Climate
to supporting municipalities through the life of their assets and relationship with Highland. It’s a complex job, but immensely rewarding job to balance the cost control at the backend, while still delivering an exceptional service to our... View Details
- 09 Oct 2017
- Research & Ideas
Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements
to explore the impact of a specific media source on the business landscape. "Depending on what the media reports on, it can actually create reputational costs for firms," says Jonas Heese, an assistant professor in the... View Details
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
service quality are more or less immune from the high-end challenger. These findings suggest that before mounting a counterattack on a competitor's incursion, it's important to understand your customer priorities and your business's place along the service View Details
Keywords: by Julia Hanna
- 01 Jun 2022
- News
Case Study: Glass Half Full
leave them in bins that are collected for free by Neutrall’s partner. “In the process of building an American carbon-neutral supply chain, our partners essentially allowed us to build and scale a private, local recycling network,” notes... View Details
- 26 Mar 2013
- First Look
First Look: March 26
ones. Findings: Our key counterintuitive finding is that Japanese and American founders of entrepreneurial firms are more similar than is often suggested. We first find that in both Japan and the U.S., achievement motivation is positively related to customer... View Details
Keywords: Sean Silverthorne
- 01 Dec 2011
- What Do You Think?
Thinking Slow: An Argument for Bureaucracy?
Kahneman's diagnosis, but not his remedy Whether the decision is to be made by an individual, a team, or 'the bureaucracy', I would say that all would be well served by the discipline imposed by adherence to a rational process (which)... View Details
Keywords: by James Heskett
- 09 Apr 2024
- Blog Post
IFC India: JSW Steel
to innovators that have invented and disseminated new battery chemistries, so many projects demonstrate extreme promise for a wealthier, healthier future India. Our research focus area was decarbonizing steel production, a notoriously difficult sector to decarbonize... View Details
- Web
IFC: Singapore; Shaping a Global Innovation Hub - Course Catalog
circumstances. The Add/Drop process at the start of the term is the mechanism for any IFC enrollment changes, and, after that point, the course fee is non-refundable. Refer to the GEO website for full details on IFCs and be sure you... View Details
- Web
1.18 Field Global Capstone | MBA
visa processing facility for a face-to-face interview, biometrics screening, or in-person application. If a student chooses to consider a direct submission or PAR location and is placed there for the immersion: GEO will reimburse the... View Details
- 16 Aug 2010
- Lessons from the Classroom
HBS Introduces Marketing Analysis Tools for Managers
outside the classroom? A: The marketing analysis toolkits were designed to provide a quantitative foundation for analyzing marketing decisions and an analytical structure and process for completing a marketing plan project. They can be... View Details
Keywords: by Sarah Jane Gilbert
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
associated with billing and insurance activities at a large academic health care center that had a certified EHR system. The center enjoyed economies of scale by concentrating its bill paying functions within a single, dedicated unit. The study found that View Details
Keywords: Sean Silverthorne
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
with a relentless focus on process and product improvement." Employee Investment Is Critical For Mercadona, investment in employees is part and parcel of process and product improvement. In 2008, the... View Details
- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
employees will actually listen to tough messages, question old assumptions, and consider new ways of working. This means taking a series of deliberate but subtle steps to recast employees' prevailing views and create a new context for action. Such a shaping View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
that you might be changing existing communication patterns among staff” One likely reason for the decline: processing electronic records can change the way staff members communicate with one another, clogging up what had been a well-oiled... View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
for-profit health care organization led to better patient outcomes at the same time that "provider engagement and feeling of satisfaction have increased, our costs have fallen and our net profit has increased." One of the basic... View Details
- 24 Jan 2012
- First Look
First Look: Jan. 24
Colgate. Policy Bundling to Overcome Risk Aversion: A Method for Improving Legislative Outcomes Authors:Katherine L. Milkman, Mary Carol Mazza, Lisa L. Shu, Chia-Jung Tsay, and Max H. Bazerman Publication:Organizational Behavior and Human Decision View Details
Keywords: Sean Silverthorne