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    • News  (610)
    • Research  (804)
    • Multimedia  (53)
  • Faculty Publications  (568)

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  • All HBS Web  (1,549)
    • News  (610)
    • Research  (804)
    • Multimedia  (53)
  • Faculty Publications  (568)
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  • 2022
  • Book

L'entreprise, une affaire de cœur

By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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Joly, Hubert, and Caroline Lambert. L'entreprise, une affaire de cœur. Plon, 2022, French ed.

    The Heart of Business—Leadership Principles for the Next Era of Capitalism

    How to unleash “human magic" and achieve improbable results.

    Having recently stepped down as Chairman and CEO of Best Buy, Joly shares the leadership principles – illustrated by multiple vivid and concrete stories -- that underpinned... View Details

    • 24 May 2021
    • Op-Ed

    Can Fabric Waste Become Fashion’s Resource?

    COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
    Keywords: by Geoffrey Jones and Shelly Xu; Fashion
    • 04 Jun 2020
    • Book

    It’s Not About You: Why Leaders Need to Look Outward

    strategy? Because the only two levers leaders have in their absence are the culture and how well [their employees] understand the strategy. Senz: Has the pandemic altered your view of leadership and what it takes to succeed as a leader?... View Details
    Keywords: by Kristen Senz
    • 07 Jul 2023
    • News

    A Community Hunger Solution with Global Ambitions

    to innovate,” he says. Innovation was important throughout the pandemic as the Robin Hood Army tried to reach senior citizens in lockdown. So the organization partnered with WhatsApp and Uber, India’s largest ride platform. “We realized... View Details
    • 22 Oct 2021
    • Research & Ideas

    Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

    The COVID-19 pandemic made remote work more the norm than the exception, and now many companies are struggling to map out a hybrid plan that both managers and employees can embrace long term. With return-to-work policies in flux, this is... View Details
    Keywords: by Michael Blanding
    • 01 Feb 2023
    • What Do You Think?

    Will Hybrid Work Strategies Pull Down Long-Term Performance?

    (iStockphoto/AndreyPopov) Remote work has always been an essential part of economic activity. Some people work from home, some work from anywhere, and some work where customers need them. But the COVID-19 pandemic gave rise to both... View Details
    Keywords: by James Heskett
    • 18 Oct 2022
    • Research & Ideas

    When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

    Startup Marketplace for Used Furniture The Twofold Effect of Customer Retention in Freemium Settings Beyond Pajamas: Sizing Up the Pandemic Shopper Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
    Keywords: by Rachel Layne
    • 03 Jan 2023
    • Book

    Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

    women earned only 83 percent of what men earned, while Black and Latinx women earned only 64 percent and 57 percent, respectively. The COVID-19 pandemic exacerbated challenges for women, particularly the many mothers who stepped back from... View Details
    Keywords: by Pamela Reynolds
    • 2022
    • Book

    하트 오브 비즈니스 미래의 비즈니스를 위한 안내서

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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    Joly, Hubert, and Caroline Lambert. 하트 오브 비즈니스 미래의 비즈니스를 위한 안내서. Sangsang Square, 2022, Korean ed.
    • 2022
    • Book

    商业的核心 新时代的企业经营原则 世界500强百思买前掌门人作品 贝佐斯推荐

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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    Joly, Hubert, and Caroline Lambert. 商业的核心 新时代的企业经营原则 世界500强百思买前掌门人作品 贝佐斯推荐. CITIC Publishing Group, 2022, Chinese Mandarin ed.
    • Research Summary

    Designing Productive Zones of Privacy

    By: Ethan S. Bernstein

    A common theme that integrates my research and course development is how increasingly transparent workplaces can improve productivity and performance by putting up certain boundaries to observation. While the research above empirically and theoretically explores the... View Details

    Keywords: Transparency; Privacy; Field Experiments; Design; Organizational Design; Performance
    • 2022
    • Book

    企業初心 未來企業的新領導準則

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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    Joly, Hubert, and Caroline Lambert. 企業初心 未來企業的新領導準則. 天下文化, 2022, Chinese Mandarin ed.
    • 2022
    • Book

    The Heart of Business (ハート・オブ・ビジネス)――「人とパーパス」を本気で大切にする新時代のリーダーシップ

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations
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    Joly, Hubert, and Caroline Lambert. The Heart of Business (ハート・オブ・ビジネス)――「人とパーパス」を本気で大切にする新時代のリーダーシップ. 英治出版, 2022, Japanese ed.
    • 2022
    • Book

    O Coração do Negócio Os princípios de liderança e a chave para o sucesso

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
    Citation
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    Joly, Hubert, and Caroline Lambert. O Coração do Negócio Os princípios de liderança e a chave para o sucesso. Editorial Presença, 2022, Portuguese ed.
    • 24 Mar 2020
    • News

    Crisis Management for Leaders

    • 05 May 2020
    • Research & Ideas

    China Tariffs and Coronavirus a Double Hit to American Retailers

    Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review)... View Details
    Keywords: by Michael Blanding
    • Forthcoming
    • Book

    How to Be Bold: The Surprising Science of Everyday Courage

    By: Ranjay Gulati
    What leads people to speak truth to power, share bold new ideas, or put their lives on the line? Most of us chalk it up to personality, presuming that our heroes are naturally fearless. But what if courage isn’t simply a matter of personality? What if it’s something... View Details
    Keywords: Personal Characteristics; Personal Development and Career
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    Gulati, Ranjay. How to Be Bold: The Surprising Science of Everyday Courage. HarperCollins, forthcoming.
    • 05 Jun 2023
    • What Do You Think?

    Is the Anxious Achiever a Post-Pandemic Relic?

    infrastructure (support systems).” They have accounted for a substantial portion of the output and productivity of the world’s most developed economies. Now the anxious achievers occupying many leadership positions are confronted with a Gen Z that has been introduced... View Details
    Keywords: by James Heskett
    • 01 Jun 2023
    • News

    Curb Appeal

    modernizing for the sake of modernizing, but modernizing for the sake of delivering better service to our customers.” Not screwing things up is pretty much her mandate. Tisch was sworn into office at a challenging time: The coronavirus View Details
    Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
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