Publications

17 Aug 2018
News

How TripAdvisor changed travel

15 Mar 2016
First Look

March 15, 2016

Case 516-059 Ocado In 2015, U.K.–based Ocado was the world's largest pure player in the online home-delivery grocery business and was gaining a growing share of the highly competitive U.K. grocery market.... View Details

Blog

Visit the HBS Executive Education Campus-Virtually

find yourself in the Boston/Cambridge area, you can tour our campus on your own with an online audio guide. While in-person guided tours of the HBS campus are not happening right now, you can download the SmartGuide tour app on your... View Details

04 Feb 2014
First Look

First Look: February 4

http://hbr.org/product/southwire-and-12-for-life-scaling-up-a/an/714434-PDF-ENG Harvard Business School Case 514-053 Freemium Pricing at Dropbox Online storage company Dropbox provided remote storage over... View Details

Keywords: Sean Silverthlorne

Article

Network Effects Aren't Enough

By: Andrei Hagiu and Simon Rothman

In many ways, online marketplaces are the perfect business model. Since they facilitate transactions between independent suppliers and customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost... View Details

Keywords: Digital Platforms; Competition; Internet and the Web; Network Effects; Market Participation

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22 Mar 2017
HBS Seminar

Gerald C. Kane, Boston College

November 2019 (Revised September 2022)
Case

TripAdvisor: An Itinerary for Growth

By: Jeffrey F. Rayport, Spencer Rascoff and Susie L. Ma

In 2019, TripAdvisor was one of the best-known and most-trafficked online travel sites. For nearly 20 years, its founder and CEO Steve Kaufer had steered TripAdvisor through many phases of growth and profitability, but recently the company’s growth had started to slow.... View Details

Keywords: Business Growth and Maturation; Decision Making; Business or Company Management; Growth Management; Innovation and Invention; Brands and Branding; Operations; Customer Value and Value Chain; Information Technology; Travel Industry; Massachusetts

October 2003 (Revised January 2009)
Case

Transforming Matsui Securities

By: Lynda M. Applegate, Masako Egawa, Jamie Ladge and Haruki Umezawa

Michio Matsui, president and CEO of Matsui Securities, transformed a small regional securities company into a leading player in the online broking industry in Japan. Discusses how he transformed the business model and culture of the company and took advantage of the... View Details

Keywords: Transformation; Innovation and Invention; Leading Change; Organizational Change and Adaptation; Business Model; Organizational Culture; Financial Markets; Competitive Advantage; Japan

05 Nov 2013
First Look

First Look: November 5

tension between the two sets of activities. Download working paper: http://ssrn.com/abstract=2294928 Cases & Course Materials Harvard Business School Case 714-412 Coursera By providing free and open-access View Details

Keywords: Sean Silverthorne

February 2000 (Revised November 2002)
Case

QuickenInsurance: The Race to Click and Close (A)

By: Lynda M. Applegate

ES Technologies started in 1976 as a storefront in Tempe, Arizona selling personal computer kits to hobbyists. Twenty years later, revenues exceeded $3.5 billion, and the business had evolved from a computer store to a master reseller and full-line integrator of... View Details

Keywords: Customer Value and Value Chain; Entrepreneurship; Technological Innovation; Growth and Development Strategy; Industry Structures; Business Strategy; Competitive Strategy; Information Technology; Information Technology Industry; Arizona

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17 Dec 2015
Cold Call Podcast

Designing a Great Community

Keywords: Re: Karim R. Lakhani

20 Jul 2021
News

Opinion: The Majority of Americans Lack a College Degree. Why Do So Many Employers Require One?

05 Apr 2011
First Look

First Look: April 5

years, several different intermediation business models have emerged for the intellectual property (IP) market. This note describes the most prominent ones: non-practicing entities (or patent trolls), defensive patent aggregators, View Details

Keywords: Sean Silverthorne

28 Apr 2020
News

"What Yesterday’s Leaders Can Teach Us about Today’s Crisis "

25 Jul 2011
Research & Ideas

How Disruptive Innovation is Remaking the University

competition, but because they are are cheaper and easier to use. In The Innovative University, Christensen and Henry J. Eyring take the idea of disruptive innovation to the field of higher education, where new online institutions and... View Details

Keywords: by Clayton M. Christensen & Henry J. Eyring; Education

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

in much the same way that historical perspectives helped to shape the first generation of endogenous growth theories. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55039 September 21, 2018 Harvard Business Review... View Details

Keywords: Dina Gerdeman

September 2014
Case

Victors & Spoils: 'Born Open'

By: Karim R. Lakhani and Michael L. Tushman

Victors & Spoils (V&S), located in Boulder, Colorado, was the first advertising agency built on open innovation and crowdsourcing principles from the ground-up. V&S was co-founded in 2009 by John Winsor, Claudia Batten and Evan Fry, all former members of the... View Details

Keywords: Advertising Agency; Marketing; Crowdsourcing; Open Innovation; Growth; Acquisitions; Advertising; Advertising Campaigns; Digital Marketing; Acquisition; Innovation and Invention; Advertising Industry; United States