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  • All HBS Web  (1,597)
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    • News  (347)
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    • Multimedia  (2)
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  • February 2020
  • Case

Leading Change in Talent at L'Oréal

By: Lakshmi Ramarajan, Vincent Dessain and Emer Moloney
Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L’Oréal. He is now responsible for the hiring, development, promotion, and retention of 83,000 employees worldwide. The highly successful... View Details
Keywords: Advertising; Business Headquarters; Business Divisions; Business Organization; Change; Change Management; Transformation; Competency and Skills; Experience and Expertise; Talent and Talent Management; Demographics; Diversity; Gender; Nationality; Multinational Firms and Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Innovation and Management; Jobs and Positions; Employment; Human Capital; Leadership; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Marketing; Brands and Branding; Product Marketing; Organizations; Organizational Change and Adaptation; Organizational Structure; Personal Development and Career; Planning; Strategic Planning; Problems and Challenges; Networks; Social Psychology; Attitudes; Power and Influence; Social and Collaborative Networks; Business Strategy; Advertising Industry; Beauty and Cosmetics Industry; Consumer Products Industry; France; Paris
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Ramarajan, Lakshmi, Vincent Dessain, and Emer Moloney. "Leading Change in Talent at L'Oréal." Harvard Business School Case 420-106, February 2020.
  • 27 Nov 2000
  • Research & Ideas

The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution

rest of the tire.18 Although other companies also experienced quality problems with their radials, Firestones' were the most severe, and the company came under heavy pressure from consumer groups and the National Highway Safety... View Details
Keywords: by Donald N. Sull; Manufacturing; Transportation
  • 18 Aug 2008
  • Research & Ideas

How Disruptive Innovation Changes Education

our schools." The ability of these lenses to shed new light on complicated problems has been proven in contexts ranging from national defense to semiconductors; from health care to retailing; and from automobiles to financial... View Details
Keywords: by Martha Lagace; Education
  • 05 May 2009
  • First Look

First Look: May 5, 2009

high switching cost channels are retained with greater frequency. Managerial implications of these findings are discussed, as well as opportunities for future research. Putting Patients First: Social Marketing Strategies for Treating HIV... View Details
Keywords: Martha Lagace
  • 14 Feb 2012
  • First Look

First Look: February 14

creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success... View Details
Keywords: Carmen Nobel
  • 17 Dec 2007
  • Research & Ideas

The Rise of Medical Tourism

there. As the case describes, accreditation is a pretty huge barrier for doctors going abroad. Just as Dr. Reddy had to spend time convincing the Indian government that the idea of medical tourism was a good use of national resources,... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 22 Feb 2024
  • News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council... View Details
Keywords: Margie Kelley
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

Open/User Innovation, and Ecosystems: A Strategic Leadership Perspective By: Altman, Elizabeth J., and Michael Tushman Abstract—Platform, open/user innovation, and ecosystem strategies embrace and enable interactions with external... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

successful strategy of commercializing new technologies by using the learning and income from the previous set of successful innovations. Matsushita's story is different and unique. In 1952, Matsushita arranged to acquire the technical... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

this way, maintain John Kotter and Lorne Whitehead. In Buy-In, they reveal how to win the support your idea needs to deliver valuable results. The key? Understand the generic attack strategies that naysayers and obfuscators deploy time... View Details
Keywords: Sean Silverthorne
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

the February Journal of Consumer Research is based on the results of a series of lab and online studies with over 2,000 consumers recruited from national online samples. We tested their response to underdog brand stories. Our studies... View Details
Keywords: by Martha Lagace
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

short-changed, or disappointed ” Other comments reflected the nature of the dilemma, with some advice about what she should do. Philippe Gouamba’s comment framed the dilemma nicely: “As this Nation still believes in freedom of speech and... View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

what you're actually trying to accomplish. Kenny: What do you think about the strategy of leaking them out? I could imagine that you want to build up suspense, you want to have that “a-ha” moment when the ad comes on [for the first time].... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

  PublicationsSelling to Many Countries—Within the U.S. Authors:Frank V. Cespedes and Michael Wong Publication:MIT Sloan Management Review 52, no. 1 (fall 2010) Abstract In pursuing growth, many companies have plans to sell to emerging markets like the so-called... View Details
Keywords: Sean Silverthorne
  • 12 Oct 2017
  • News

Fighting Poverty One Neighborhood at a Time

neighborhood-development strategy of mixed-income housing, a cradle-to-college education pipeline, and community wellness programs that have helped to revitalize Atlanta’s troubled East Lake neighborhood. Funded by philanthropists,... View Details
Keywords: Deborah Blagg
  • 18 Oct 2017
  • Research & Ideas

How Economic Clusters Drive Globalization

institutions gathered and disseminated knowledge about the country’s biodiversity, an effort that, with government support, led to the creation of national reserves and parks. As with Malaysia, Costa Rica’s relative political stability,... View Details
Keywords: by Julia Hanna; Agriculture & Agribusiness
  • 08 Jun 2010
  • First Look

First Look: June 8

Kerry HermanHarvard Business School Case 510-063 In January 2010, Jen McDonald, head of Bank of America Corporation's (BAC) Digital Marketing group, was discussing the bank's mobile strategy with Douglas Brown, senior vice president,... View Details
Keywords: Martha Lagace
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

associated with anti-dumping petitions among upstream companies. It also weakens downstream companies lobbying in favor of the general protection of highly integrated conglomerates. In the steel industry, by contrast, national industrial... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2014
  • First Look

First Look: December 16

challenges facing Dr. John Noseworthy, president and CEO, in implementing a long-term strategy for the growth of the Mayo Clinic-a leading academic medical center with a reputation for excellence in tertiary and quaternary health care.... View Details
Keywords: Sean Silverthorne
  • 27 Nov 2013
  • Working Paper Summaries

Skilled Immigration and the Employment Structures of US Firms

Keywords: by Sari Pekkala Kerr, William R. Kerr & William F. Lincoln
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