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  • 2019
  • Article

Can Big Data Improve Firm Decision Quality? The Role of Data Quality and Data Diagnosticity

By: Maryam Ghasemaghaei and Goran Calic
Anecdotal evidence suggests that, despite the large variety of data, the huge volume of generated data, and the fast velocity of obtaining data (i.e., big data), quality of big data is far from perfect. Therefore, many firms defer collecting and integrating big data as... View Details
Keywords: Big Data; Analytics and Data Science; Decisions; Quality
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  • 23 Jun 2023
  • HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

patients as they see fit. A new Harvard Business School case study explores Buurtzorg’s decentralized model in depth, with lessons for institutions struggling with morale and productivity. Buurtzorg’s approach has yielded patient... View Details
Keywords: by Annelena Lobb; Health
  • March 2022 (Revised May 2022)
  • Case

Winning Business at Russell Reynolds (A)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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  • Web

Research Areas - Doctoral

of management practices in global organizations; cross-cultural learning and adaptation processes; the challenges of taking companies global; emerging-market companies with global potential; and international political economy and its... View Details
  • January 2025
  • Technical Note

AI vs Human: Analyzing Acceptable Error Rates Using the Confusion Matrix

By: Tsedal Neeley and Tim Englehart
This technical note introduces the confusion matrix as a foundational tool in artificial intelligence (AI) and large language models (LLMs) for assessing the performance of classification models, focusing on their reliability for decision-making. A confusion matrix... View Details
Keywords: Reliability; Confusion Matrix; AI and Machine Learning; Decision Making; Measurement and Metrics; Performance
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  • Web

Profiles - MBA

chance to learn from those I worked with. Professional goals: I hope to build and lead products at the forefront of AI and data, enabling machine learning to benefit society.... View Details
  • Web

Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

improving healthcare access and outcomes on a broad scale. Before HBS, Somani spent 10 years in the industry, managing software development teams building machine learning platforms at Oracle and Amazon... View Details
  • Web

Entrepreneurship - Faculty & Research

course for its future? Keywords: Business Startups ; Entrepreneurship ; AI and Machine Learning ; Technology Industry ; China Citation Educators Related Gompers, Paul A., and Shu Lin. "Mobvoi’s Path Through... View Details
  • 14 Dec 2021
  • Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

collaboration—that is, the culture. A model for culture change My colleague Russ Eisenstat and I, in collaboration with senior executives at Becton Dickinson, developed a powerful way to change culture by first coming to an agreement—in... View Details
Keywords: by Michael Beer
  • Program

Driving Nonprofit Performance and Innovation—Virtual

HBS Social Enterprise Initiative website for scholarship information. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the View Details
  • Forthcoming
  • Book

The Experimentation Machine: Finding Product–Market Fit in the Age of AI

By: Jeffrey J. Bussgang
Leverage AI to be a 10x Founder

Today’s most successful founders know that the startups that learn the fastest will win. In The Experimentation Machine, I reveal how AI is transforming the way startups find product-market fit and scale.... View Details
Keywords: AI; Founder; Startup; AI and Machine Learning; Technology Adoption; Business Startups; Entrepreneurship; Market Entry and Exit
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  • Web

Accounting & Management - Faculty & Research

assets. Broussard and his top team now convened to review the merits of a potential acquisition of a large group of primary care clinics. The discussion centered on how best to build further on and integrate Humana’s successes to date in value-based care delivery.... View Details
  • 16 Jul 2018
  • Research & Ideas

Kids of Working Moms Grow into Happy Adults

multiple demands—a job, a family, a household—you see that it can work. Everything we know about role models and social learning suggests that children are actively picking up life skills from the adults... View Details
Keywords: by Dina Gerdeman
  • Program

Senior Executive Leadership Program—China

where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your small View Details
  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

learning and process knowledge, and explains why these are important concepts for today's leaders. Teaming is a verb Sports teams and musical groups are both bounded, static collections of individuals. Like most work teams in the past,... View Details
Keywords: Re: Amy C. Edmondson
  • 14 Feb 2012
  • First Look

First Look: February 14

(TMTs) by creating psychological conditions of trust and facilitating learning from failures in their teams. Structural equation modeling (SEM) analyses of survey data collected from 77 TMTs indicate that... View Details
Keywords: Carmen Nobel
  • Web

Dean Srikant Datar | About

and machine learning and artificial intelligence. He has published his work on activity-based management, quality, productivity, time-based competition, new product development, bottleneck management,... View Details
  • 19 Dec 2023
  • Research & Ideas

The 10 Most Popular Articles of 2023

People Get Ahead?Society seems to reward people with particular facial features. Research by Shunyuan Zhang and colleagues uses machine learning to analyze traits that people associate with charisma. The... View Details
Keywords: by Danielle Kost
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

competition and stability in the long-term, outside the period that may be observed empirically. We employ both conceptions in this paper. Download the paper: http://ssrn.com/abstract=2199055 Prominent Job Advertisements, Group Learning... View Details
Keywords: Sean Silverthorne
  • 02 May 2023
  • What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

(iStockphoto/Rost-9D) Artificial intelligence (AI) is the topic of the moment in circles ranging from science to business to religion. Its potential and implications are driven home when you see robot soccer players improve their game to the point that they behave as a... View Details
Keywords: by James Heskett; Information Technology; Technology