Interpretable Machine Learning - Publications - Faculty & Research

01 Apr 2001
News

Khoo Teng Chye: Technology Turnaround in Singapore

At the PSA Corporation’s Pasir Panjang container terminal in Singapore, the cranes operate automatically: no drivers, just operators remotely controlling up to six of the lifting machines with a single joystick. Welcome to the most... View Details

Keywords: Alejandro Reyes; Transportation

Web

Blog | Social Enterprise | Harvard Business School

basics. The central tension in t... Machine Learning for Social Impact Greg Lipstein 21 Dec 2017 When social sector organizations think about data, the conversation often begins and ends with me... Social... View Details

05 Apr 2017
Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

which basically means that men would be more likely to respond positively to women if they ask something from them.” So, in a sense, it might be comforting to learn that not all women are price-discriminated against at repair shops. “Once... View Details

Keywords: by Wendy Guild Swearingen; Auto; Service

06 May 2002
Research & Ideas

A Toolkit for Customer Innovation

can easily tweak that parameter on the profile and have the machine immediately produce another sample. It is important to note that outsourcing product development to customers does not eliminate learning... View Details

Keywords: by Stefan Thomke & Eric Von Hippel

Career Coach

Troy Peterson

an uncommon intention for a military veteran with a history degree: to jump into the tech world and work in product. After working through challenges getting & preparing for tech interviews, Troy joined a team at Facebook building industry-leading View Details

May 2024
Supplement

HubSpot and Motion AI (B): Generative AI Opportunities

By: Jill Avery

The technologies driving artificial intelligence (AI) had progressed significantly since HubSpot’s acquisition of Motion AI in 2017. Generative AI was the newest major development. Software-as-a-service (SaaS) companies such as HubSpot were analyzing how generative AI... View Details

Keywords: Artificial Intelligence; CRM; Chatbots; Sales Management; Generative Ai; SaaS; Marketing; Sales; AI and Machine Learning; Customer Relationship Management; Applications and Software; Technological Innovation; Competitive Advantage; Technology Industry; United States

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Profile

Margarita de la Piedra Carrillo

interpretations of policy." Simultaneously, she volunteered once a week with Junior Achievement, "teaching the fundamentals of banking to high-school boys and girls who wanted to learn how banks... View Details

02 Feb 2016
Blog Post

A Summer Internship in General Management

opposed to creating my own analyses from scratch. How did you use what you learned in your RC year in your summer internship? In a general manager role, I spent most of my time interpreting and synthesizing... View Details

Keywords: Consumer Products / Retail

26 Feb 2019
First Look

New Research and Ideas, February 26, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55668 2019 Proceedings of the Hawaii International Conference on System Sciences Multivariate Unsupervised Machine Learning for Anomaly Detection in Enterprise... View Details

Keywords: Dina Gerdeman

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Who We Are | Research Associates

ask—and answer—meaningful questions. Some of our researchers arrive at Harvard Business School (HBS) as seasoned professionals. Others are recent graduates. It could be your experience with statistical methods or machine View Details

March 2018
Case

IBM: Watson and the Internet of Things

By: Rajiv Lal and Scott Johnson

IBM has recently launched a business unit devoted to the Internet of Things. The group's leadership team needs to figure out the best way to quickly scale its business in a fragmented and nascent market. View Details

Keywords: IBM; Internet Of Things; Watson; Artificial Intelligence; Internet and the Web; Applications and Software; Mobile and Wireless Technology; Growth and Development Strategy; Emerging Markets; AI and Machine Learning; Technology Industry

Citation

Educators

24 Jun 2019
Blog Post

Chloe Ho, MBA 2019: Data-Driven and In Demand

mining and exploratory analysis, and familiarized herself with the ins and outs of various machine learning models. Ho took this newly acquired data and analytics knowledge with her to HBS, and,... View Details

Keywords: Technology

24 Jul 2019
Blog Post

Data-Driven and in Demand

mining and exploratory analysis, and familiarized herself with the ins and outs of various machine learning models. Ho took this newly acquired data and analytics knowledge with her to HBS, and,... View Details

12 May 2015
Blog Post

A Summer Internship in General Management

my own analyses from scratch. How did you use what you learned in your RC year in your summer internship? In a general manager role, I spent most of my time interpreting and synthesizing contributions from... View Details

10 Feb 2009
First Look

First Look: February 10, 2009

or nationality. Many of our decisions about fellow workers are thus premised on faulty data—harming judged and judgers alike. When Dreaming Is Believing: The (Motivated) Interpretation of Dreams Authors:Carey K. Morewedge and Michael I.... View Details

Keywords: Martha Lagace

23 May 2000
Research & Ideas

The Emerging Art of Negotiation

lost); differing interpretations of what constitutes fair play. Be it a straightforward business transaction, a divorce or an international struggle to reach a peace agreement, there's much that can go wrong. But there's also much that... View Details

Keywords: by Martha Lagace

05 Feb 2001
What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA programs is in. In your opinion, the trend represents an... View Details

Keywords: by James Heskett

01 Feb 1998
News

Short Takes

altruistic reasons for serving, many also reported that such participation allowed them to practice business skills and make professional contacts not always possible through their everyday duties. "One focus group of top-level managers agreed that what they View Details

Keywords: Judith A. Ross

05 Oct 2017
Blog Post

Working as a Software Engineer in Industrial Technology

out the softer skills required for effective management, so I wanted to balance that by using the summer to hone my engineering skillset. I spent the summer building machine learning and artificial... View Details

Keywords: Technology

March 2025 (Revised April 2025)
Case

Perplexity: Redefining Search

By: Suraj Srinivasan, Michelle Hu, Sriraghav Srinivasan and Radhika Kak

By early 2025, Perplexity had rapidly evolved from a modest startup into a popular "answer engine" valued at $9 billion. The company had boldly positioned itself as the disruptor to Google aiming to redefine search for the AI age. Through novel AI... View Details

Keywords: AI and Machine Learning; Venture Capital; Innovation Leadership; Technological Innovation; Internet and the Web; Business Startups; Competitive Strategy; Technology Industry; United States

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Educators

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