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Show Results For
- All HBS Web
(6,409)
- People (36)
- News (2,477)
- Research (2,871)
- Events (17)
- Multimedia (63)
- Faculty Publications (1,293)
- 25 Aug 2022
- News
Harnessing the Tools of the Digital Age
large-scale companies, with CEOs and executives who can do big things because they have employees supporting them. We can learn from that model. In order for us to do big things with our research agenda, we... View Details
Keywords: April White
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of... View Details
Keywords: by Jen McFarland Flint
- November–December 2022
- Article
The Value of Descriptive Analytics: Evidence from Online Retailers
By: Ron Berman and Ayelet Israeli
Does the adoption of descriptive analytics impact online retailer performance, and if so, how? We use the synthetic difference-in-differences method to analyze the staggered adoption of a retail analytics dashboard by more than 1,500 e-commerce websites, and we find an... View Details
Keywords: Descriptive Analytics; Big Data; Synthetic Control; E-commerce; Online Retail; Difference-in-differences; Martech; Internet and the Web; Analytics and Data Science; Performance; Marketing; Retail Industry
Berman, Ron, and Ayelet Israeli. "The Value of Descriptive Analytics: Evidence from Online Retailers." Marketing Science 41, no. 6 (November–December 2022): 1074–1096.
- 01 Dec 2014
- News
Creating the Shopping Experience of the Future
Ivy Ross uses the word “magic” more than once as she describes the changes that Google Glass could bring to the shopping experience. The woman in charge of Glass’s consumer launch is brainstorming potential uses for the $1,500 wearable... View Details
- 27 Oct 2014
- Research & Ideas
The Coffee Economy That Bloomed Out of Nowhere
ideas, and one of these ideas was figuring out how [the Soconusco] could leverage Mexico's competitive advantage in export agriculture. So why not try coffee? Coffee for the masses had been a thing for a... View Details
- 26 Feb 2018
- News
Teaching Farmers New Tricks of the Trade
overwhelmed by the market complexities of what's happening with different crop prices, what they should be selling, who they should be selling to, how and when they should sell. Those are all things that we... View Details
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
that the company survived the "license raj" era through a commitment to legitimacy and strong family values. "You could expand, but a lot of things were required, bribes, and we would never give a bribe, so... View Details
- 12 Oct 1999
- Research & Ideas
Bright Ideas: The Creative Power of Groups
individuals willingly succumbing to "group think," waving through a lukewarm idea rather than disrupting the comfort of the status quo. "Questioning long-held beliefs and traditional ways of... View Details
Keywords: by Laurie Joan Aron
- 2012
- Chapter
The Impact of Web 2.0 on Business-to-Business Marketing
By: Thomas J. Steenburgh and Das Narayandas
Steenburgh, Thomas J., and Das Narayandas. "The Impact of Web 2.0 on Business-to-Business Marketing." Chap. 9 (Vol. 7) of Legends in Marketing: Philip Kotler, edited by Jagdish N. Sheth and Ravi S. Achrol, 114–122. SAGE Publications, 2012.
- 08 Mar 2019
- Blog Post
Reclaiming Feminism: A Celebration of International Women’s Day
believe all humans were created equal, regardless of the many outwardly things that can make us look and seem different. As a new mom to a precious baby boy, being a feminist has become even more important... View Details
- March 2000 (Revised May 2000)
- Case
Evolution of eCoverage in the Online Insurance Market, The
David Riker, the founder and chairman of eCoverage, an online insurance company, describes the various phases of company development, such as presenting a business plan, gathering a management team, getting the word out, and running the site. View Details
Keywords: Business or Company Management; Internet and the Web; Business Startups; Insurance Industry
Hansen, Morten T., and Jeffrey Berger. "Evolution of eCoverage in the Online Insurance Market, The." Harvard Business School Case 400-081, March 2000. (Revised May 2000.)
- July 2018 (Revised December 2018)
- Case
SOFWERX: Innovation at U.S. Special Operations Command
By: Herman Leonard, Mitchell Weiss, Jin Hyun Paik and Kerry Herman
James “Hondo” Geurts, the Acquisition Executive for U.S. Special Operations Command, was in the middle of his Senate confirmation hearing in 2017 to become Assistant Secretary of the Navy for Research, Development and Acquisition. The questions had a common theme: how... View Details
Keywords: James Geurts; Innovation; Public Entrepreneurship; Open Innovation; Crowdsourcing; Contests; Prototyping; SOFWERX; Special Operations; SOCOM; Govtech; Procurement; FAR; EZ-Fly; Navy; Department Of Defense; Innovation and Invention; Innovation and Management; Innovation Leadership; Entrepreneurship; Public Sector; Acquisition; Public Administration Industry; United States
Leonard, Herman, Mitchell Weiss, Jin Hyun Paik, and Kerry Herman. "SOFWERX: Innovation at U.S. Special Operations Command." Harvard Business School Case 819-004, July 2018. (Revised December 2018.)
- 16 Oct 2019
- Research & Ideas
Read Our Most Popular Stories of the Quarter
What stories were readers like you diving into this summer on HBS Working Knowledge? Your interests varied dramatically, everything from how researchers use machine learning technology to predict CEO performance to the power of rituals in... View Details
Keywords: by Sean Silverthorne
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
Summing Up Is customer volunteerism combined with "ownership" a double-edged sword? It's seems okay to involve customers in providing ideas for new products and processes. Encourage them to refer new business. But beware the downside View Details
Keywords: by Jim Heskett
- 16 Dec 2020
- News
A Creator in the Era of Disruption
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: I’m Dan Morrell, host of Skydeck. Welcome to the second episode of our Skydeck mini-series “Out of... View Details
- 01 Dec 2000
- News
New Economy Theme of HBS African-American Alumni Conference
partner at Andersen Consulting, and Paula A. Sneed (MBA 1977) of Kraft Foods. Ronald Goldsberry, a former auto industry executive and now a dot-com entrepreneur, described the rewards of joining a growing... View Details
- 08 Apr 2013
- Research & Ideas
Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’
"If there is one thing that I hope this event will do, it is change the relationship that each of you has with this remarkable institution. We need you to be a part of... View Details
Keywords: by Katie Koch & Harvard Gazette
- 09 Mar 2021
- News
Community Colleges as Engines of Economic Opportunity
to go into things undaunted with a greater focus on opportunities rather than challenges. In terms of my own vision, I believe our country needs community colleges to deliver. Our students need us to create... View Details
Keywords: Jennifer Gillespie
- 20 Aug 2016
- News
The Business of Improving Health Care Delivery
didn’t know much about HBS at that point. But when I heard about the option to actually do a combined degree, I started thinking that might be a really interesting thing to do. “I’m interested in revamping how we deliver health care. I... View Details
- 11 Feb 2021
- Blog Post
Good Leadership Is an Act of Kindness
"Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind." —Henry James As a professor of business administration in the Organizational... View Details
Keywords: All Industries