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- Faculty Publications (351)
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- All HBS Web (996)
- Faculty Publications (351)
- 28 Oct 2008
- First Look
First Look: October 28, 2008
Francisco Ruiz-Aliseda Abstract In their seminal 1985 paper, Katz and Shapiro study systems compatibility in settings with one-sided platforms and direct network effects. We consider systems compatibility when competing platforms are two-sided and there are indirect... View Details
Keywords: Martha Lagace
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
about innovation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55477 November–December 2018 Organization Science Slack Time and Innovation By: Agrawal, Ajay, Christian Catalini, Avi Goldfarb, and Hong Luo Abstract— Traditional innovation models... View Details
Keywords: Dina Gerdeman
- April 2025 (Revised April 2025)
- Case
JPMorganChase: Leadership in the Age of GenAI
By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
Bojinov, Iavor I., Karim R. Lakhani, and David Lane. "JPMorganChase: Leadership in the Age of GenAI." Harvard Business School Case 325-066, April 2025. (Revised April 2025.)
- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
programs? What management practices work best? Catching Affiliate Fraud Edelman and Brandi, admitted computer geeks, developed software that allowed them to observe management structures within companies using affiliate branding. Edelman,... View Details
- 21 May 2024
- Blog Post
IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai
of sustainability efforts, decarbonization, and net zero in the context of a broader development agenda. The class culminated in a series of site visits in January 2024 in Mumbai and Bangalore and this is one of 14 student essays that... View Details
- 01 Sep 2010
- News
RX for Change
figure it out, someone who shouldn’t, will,” Peterson warns. This is the kind of in-the-trenches managerial decision-making that a new HBS Executive Education program for health-care administrators aims to help. Launched last fall, Managing Healthcare Delivery (MHCD)... View Details
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
Charlotte, which in 2014 owned and managed hospitals and acute care facilities in three states. In 2011, Carolinas launched Dickson Advanced Analytics, which incorporated complex clinical, financial, demographic, and claims data to View Details
- 19 Aug 2024
- News
Quantum Leap
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Quantum computing has long been talked about as one of the next big things—the kind of technology, like AI, that will change everything. But to our... View Details
- 23 Sep 2008
- First Look
First Look: September 23, 2008
or more intermediaries, that encompasses infrastructure and rules required by users to transact with each other. A fundamental design decision for firms that aspire to develop platform-mediated networks is... View Details
Keywords: Martha Lagace
- 01 Mar 2010
- News
Sole Mates
firsthand as CFO of Liberia’s Forestry Development Authority (FDA). An American citizen, I came here in 2006 to work in a USAID-sponsored project aimed at combating corruption in state-owned enterprises. Here’s one case I encountered: A... View Details
- 13 Jan 2021
- News
Silicon Valley’s “Detroit Moment”
entrepreneurs have to build the full stack. Morrell: Which usually means developing both the ultimate product and the infrastructure that underpins it, says Alex. Think of Amira having to build not only the... View Details
- 12 Mar 2013
- First Look
First Look: March 12
technology is revolutionizing the global banking and payment industry. It offers new opportunities for banks to provide added convenience to their existing customers in developed countries and reach a large population of unbanked... View Details
Keywords: Sean Silverthorne
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
program on dynamic capabilities needs to be reset around the fundamental strategic problem facing firms: how to identify and select capabilities that lead to competitive advantage. To this end, the article develops a framework that... View Details
Keywords: Sean Silverthorne
- 01 Feb 2001
- News
Drilling Down
the area it covers on a city map, the mark would hardly be visible. Developing the infrastructure to sufficiently increase our oil capacity would be the equivalent of someone telling us we have to expand... View Details
- 01 Nov 2011
- First Look
First Look: Nov. 1
Entrepreneurship in India Authors:Ejaz Ghani, William R. Kerr, and Stephen O'Connell Abstract We analyze the spatial determinants of entrepreneurship in India in the manufacturing and services sectors. Among general district traits, quality of physical View Details
Keywords: Sean Silverthorne
- 10 Aug 2022
- News
Skydeck Live: Stage Not Age
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes This is Dan Morrell, host of Skydeck. Susan Wilner Golden (PMD 59, 1990) had a very frustrating experience caring for her aging mother. With her background as a graduate of the HBS Program for Management... View Details
- 30 Jun 2009
- First Look
First Look: June 30
government bond yields, stabilized until the fall of 2008, when they showed dramatic declines. The paper asks to what extent short-term real interest rates, bond risks, and liquidity explain the trends before 2008 and the unusual View Details
Keywords: Martha Lagace
- 07 Dec 2009
- Research & Ideas
Government’s Positive Role in Kick-Starting Entrepreneurship
Silicon Valley is the poster child for capitalism, the synergistic geography where smart private money supports cool ideas, creates jobs, boosts national productivity, and provides a handsome return for investors. Less well understood about the area's View Details
- 25 Apr 2005
- Research & Ideas
New Learning at American Home Products
division integrating product development and marketing, but without significant research capability. For all but chemicals and prescription drugs, the corporate focus was on marketing, especially advertising.24 In prescription drugs, the... View Details
- 02 Feb 2016
- First Look
February 2, 2016
workshops; conducting site visits and practitioner interviews; working as a practitioner; and developing a practitioner advisory team. I describe several ways that scholars can convey relevant research insights to practitioners, including... View Details
Keywords: Sean Silverthorne