India Research Center - Publications - Faculty & Research

09 Jul 2001
Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

the empirical quest to link a firm's social investments to its financial returns has preoccupied researchers. Our goal in this paper is to reorient debate and research about social initiatives by business. We try to stimulate a fresh... View Details

Keywords: by Joshua D. Margolis & James P. Walsh

23 Mar 2020
Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

In 2009, a stroke victim at a Los Angeles medical center started losing his hair following a CT brain perfusion scan. After some confusion, doctors determined he had been subject to a radiation overdose—a serious accident that might lead... View Details

Keywords: by Michael Blanding; Health; Medical Devices & Supplies

03 Dec 2001
Research & Ideas

Healthcare Conference Looks At Ailing Industry

observations. Although healthcare as a whole still suffers from the elephant problem, it's suffering less all the time—at least where science is concerned—thanks to remarkable and ever-faster scientific advances. Chief among the advances is genomic View Details

Keywords: by Martha Lagace; Health

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

purchasing departments. The process transforms these from functionally oriented cost centers into strategic partners with the line-operating units and the company. This alignment is often accomplished with a service agreement that defines... View Details

Keywords: by Robert S. Kaplan & David P. Norton

27 Aug 2008
Research & Ideas

Creating Leaders for Science-Based Businesses

Education offerings that teach scientists business and organizational fundamentals? What about joint MBA/Ph.D. programs? How about science/business seminars, more science-based cases, and more science-savvy faculty to teach them? We don't really know as much about how... View Details

Keywords: by Garry Emmons; Biotechnology; Health

16 Dec 2011
Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

environmental damage and climate change over the last two centuries. The time has come for mainstream business history to incorporate the environmental impact of business in its agenda." Other research agenda topics identified by... View Details

Keywords: by Geoffrey Jones & Walter Friedman

07 Oct 2015
What Do You Think?

What is the Best Immigration Model for the US?

know, no substantive solutions were reached. Instead, “markets” provided the best regulation. By 2011, according to a Pew Research Center study, the number of Mexican-born residents in the US had actually... View Details

Keywords: by James Heskett

01 Aug 2012
What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

mortgages, and other consumer financial products, is firm in his belief that great service depends on service centers employing no more than roughly 150 people--even if two are located with just a wall between them. This is part of a... View Details

Keywords: by James Heskett; Manufacturing; Financial Services

04 Apr 2007
Research & Ideas

The Business of Global Poverty

resulting, just-published book, Business Solutions for the Global Poor, is to accelerate the adoption of new, scalable solutions to the global poverty problem," notes HBS professor John Quelch, a member of the conference committee. (Quelch, Rangan, and Latin... View Details

Keywords: by Garry Emmons

31 Jan 2005
Research & Ideas

Rethinking Marketing’s Conventional Wisdom

HBS associate professor Youngme Moon teaches the MBA elective Consumer Marketing and several Executive Education marketing courses. With her research and course development work focusing on innovative consumer-marketing strategies, she is... View Details

Keywords: by Garry Emmons; Service

17 Feb 2015
HBS Case

HBS Cases: The Battle for San Francisco

says Rose, who grew up in the Bay Area. "People are afraid that this special culture in this special place could get lost." Wealth And Culture Rose tackles these tensions in a new case study, San Francisco, 2015 #tech #inequality, cowritten with HBS... View Details

Keywords: by Michael Blanding; Technology

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca and colleagues found evidence of widespread discrimination... View Details

Keywords: by Danielle Kost

14 Jun 2016
First Look

June 14, 2016

practices are broadly familiar, their application within cross-industry teams calls for unique leadership approaches that combine flexibility, open-mindedness, humility, and fierce resolve. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51140 2016... View Details

Keywords: Sean Silverthorne

12 Mar 2014
Research & Ideas

Entrepreneurship and Multinationals Drive Globalization

volumes, and in the spirit of the whole being greater than the sum of the parts, I sought to pull together my research and conclusions in this book, in the hope of reaching broader audiences. I address three key themes. First, I show that... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics; Manufacturing; Consumer Products; Pharmaceutical

09 Feb 2009
Research & Ideas

Uncompromising Leadership in Tough Times

and do. We have just created a not-for-profit organization called the TruePoint Center for High Commitment and High Performance. This will be a research and education institute intended to increase our... View Details

Keywords: by Martha Lagace

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

aspect of doing business must be completely rethought for both short-term survival and long-term advantage—and CEOs are profoundly aware of that. We want to share with you both high-level findings about the sleep-robbing concerns of corporate leaders, but also what... View Details

Keywords: by Boris Groysberg and Robin Abrahams

13 Jan 2003
Research & Ideas

Making Biotech Work as a Business

Caveats aside, his own research and that of the Tufts [University] Center for the Study of Drug Development was not encouraging. A Tufts study he cited, for example, found that R&D lead times—the time... View Details

Keywords: by Martha Lagace; Biotechnology; Health; Technology

26 Jun 2000
Research & Ideas

Presentation Round-Up

get out of the way. But we also have to be prepared. Where the market fails to provide the service, we have to step in." Genes On The Web In a discussion moderated by HBS Professor Josh Lerner, participants in the panel on "Genes on the Web" emphasized the positive... View Details

Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications

19 Dec 2006
First Look

First Look: December 19, 2006

recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to assess the profitability of customers in a networked setting. In such settings, the presence of one type of... View Details