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  • April 6, 2022
  • Article

5 Principles of Purposeful Leadership

By: Hubert Joly
The traditional model of the leader-hero who saves the day, knows it all, is the smartest person in the room, and is too often driven by power, fame, glory, or money is not appropriate in today’s environment. People today expect a different kind of leader. While each... View Details
Keywords: Leadership, Personal Strategy ＆ Style; Purpose; Roles; Authenticity; Leadership; Values and Beliefs; Leadership Style
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  • October 2019
  • Case

Engaging the Nationwide Workforce

By: Ethan S. Bernstein, Jessica Gover and Sarah Mehta
Nationwide is “on your side,” but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around “engagement” at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this... View Details
Keywords: Talent and Talent Management; Change; Change Management; Transformation; Insurance; Human Resources; Employees; Employee Relationship Management; Retention; Selection and Staffing; Employment; Human Capital; Leadership; Leadership Development; Organizational Change and Adaptation; Social Psychology; Financial Services Industry; Insurance Industry; United States; Ohio
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  • 30 May 2017
  • News

Harvard’s Mihir Desai on New Book, ’The Wisdom of Finance’

  • August 2012
  • Case

ARISE: A Destination-for-a-Day Spa

By: Michael Beer and Lynda St. Clair
A new Dallas-based health and beauty spa aims to use a highly distinctive human resource system as the foundation of its competitive strategy. By encouraging employees to act as "personal wellness coaches" (PWCs) with high commitment and broad responsibilities, the... View Details
Keywords: Compensation and Benefits; Motivation and Incentives; Organizational Design; Organizational Culture; Service Delivery; Competitive Strategy; Innovation Strategy; Health Industry; Entertainment and Recreation Industry; Service Industry; Texas
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    Debora L. Spar

    Debora Spar is the Jaime and Josefina Chua Tiampo Professor of Business Administration at Harvard Business School and Senior Associate Dean for Business and Global Society. Her current research focuses on issues of gender and technology, and the interplay between... View Details

    Keywords: biotechnology; broadcasting; communications; entertainment; federal government; health care; information; internet; music; pharmaceuticals
    • September 1992 (Revised August 2004)
    • Supplement

    Martin Marietta: Managing Corporate Ethics (C-1)

    By: Lynn S. Paine
    The division human resources officer must decide whether an older employee should be disciplined for misusing company time and for improperly filling out time cards for his work on government contracts. Intended to focus on the various factors relevant to disciplining... View Details
    Keywords: Ethics; Human Resources; Contracts; Management; Situation or Environment
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    • December 2022
    • Article

    The Rise of People Analytics and the Future of Organizational Research

    By: Jeff Polzer
    Organizations are transforming as they adopt new technologies and use new sources of data, changing the experiences of employees and pushing organizational researchers to respond. As employees perform their daily activities, they generate vast digital data. These data,... View Details
    Keywords: Organizational Change and Adaptation; Analytics and Data Science; Technology Adoption; Employees
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    • April–May 2021
    • Article

    Labor Mobility and Antitakeover Provisions

    By: Aiyesha Dey and Joshua White
    How do firms protect their human capital? We test whether firms facing an increased threat of being acquired strengthen their antitakeover provisions (ATPs) in order to bond with their employees. We use the adoption of the Inevitable Disclosure Doctrine (IDD) by U.S.... View Details
    Keywords: Labor Mobility; Antitakeover Provisions; Trade Secrets; Implicit Contracting; Employee Bonding; Corporate Governance; Acquisition; Human Capital; Strategy; Innovation and Invention; Intellectual Property; Safety
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    • September 1993
    • Supplement

    Manufacturing at ALZA: The Right Prescription? (B)

    By: Dorothy A. Leonard
    ALZA, a drug delivery company, must decide what and for whom to manufacture. In the past, it has licensed to pharmaceutical companies its patented system for the slow release of drugs into the human system. Therefore the company has little experience in choice of drug... View Details
    Keywords: Experience and Expertise; Decision Choices and Conditions; Patents; Production; Pharmaceutical Industry; Medical Devices and Supplies Industry
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    • 06 Nov 2019
    • News

    Boeing mess is 'a template for how not to be trustworthy.'

    • 29 Aug 2022
    • Video

    Reshaping the Relationship Between Purpose and Profit

      Summer R. Jackson

      Summer Jackson is an Assistant Professor of Management in the Organizational Behavior unit at Harvard Business School. She teaches LEAD in the MBA required curriculum.

      Professor Jackson is an organizational ethnographer... View Details

      • 23 Apr 2019
      • Blog Post

      HBS Shares Their Favorite Books for HR Leaders

      HBS Career & Professional Development is excited to share some of our favorite books from the Harvard community for Human Resources leaders. Covering topics from effective leadership, to mentoring talent, to creating an environment of... View Details
      Keywords: All Industries
      • July 2006 (Revised August 2007)
      • Case

      Charles Veillon, S.A. (A)

      By: Lynn S. Paine and Aldo Sesia
      The top management team at Charles Veillon, a Swiss mail-order company, is considering whether to work with a human rights organization to monitor the labor practices of its suppliers. A particular concern is avoiding child labor and other forms of workplace coercion.... View Details
      Keywords: Ethics; Governance Controls; Labor; Rights; Nonprofit Organizations; Switzerland
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      • 31 Oct 2017
      • News

      Belief in a Noble ‘True Self’ May Help Heal Our Divisions

      • Teaching Interest

      Leadership and Organizational Behavior (LEAD)

      This first-year MBA course focuses on how managers become effective leaders by addressing the human side of enterprise.  The first modules examine teams, individuals, and networks; the intermediate modules look at successful leaders "in action"; and the final... View Details
      • 26 Oct 2020
      • Video

      Shirley Zinn

      Shirley Zinn, the Non-Executive Director of Sanlam and former Head of Human Resources at Standard Bank South Africa, explains the hardships of growing up in Cape Town’s Cape Flats in the 1960s, and the importance of possessing strong values and intent in the struggle... View Details

        Samantha Smith

        Samantha is a behavioral scientist, earning her Ph.D. in Organizational Behavior (Micro) at Harvard Business School. Her research examines employees' strategic decisions under competition. Her work also examines how to harness diverse talent effectively, driving... View Details

          John Beshears

          John Beshears is the Albert J. Weatherhead Jr. Professor of Business Administration in the Negotiation, Organizations & Markets Unit, teaching the second-year MBA course "Negotiation." He is also a research associate at the National Bureau of Economic Research.... View Details

          • 17 Apr 2014
          • Working Paper Summaries

          Poverty and Crime: Evidence from Rainfall and Trade Shocks in India

          Keywords: by Lakshmi Iyer & Petia Topalova