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- All HBS Web
(2,655)
- People (3)
- News (834)
- Research (1,261)
- Events (7)
- Multimedia (40)
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- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
pointed out that "So many managers are afraid that attitude is too soft, too difficult to assess and to use as a key hiring criteria." Saurabh Dwivedy commented that "...attitude, morals, ethics, and leadership skills are... View Details
Keywords: by James Heskett
- 17 Jul 2017
- Op-Ed
Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up
As America recedes from global leadership under President Donald Trump’s “America First” policies, a new generation of business statesmen is stepping up to take on global issues of monumental importance: global trade, climate change, job creation, and healthy living.... View Details
Keywords: by Bill George
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
controllers, growers, or cycle managers on the basis of their line management experience at GE. Using S&P industry reports, we then coded the strategic challenges facing each new company the former GE managers were hired into. Nine of... View Details
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
the corporate world to suck people's home and leisure time away from them. Most people are only fooling themselves when they think ordering take out (an unhealthy option, when done too much) or hiring a housecleaner will give them that... View Details
Keywords: by Sean Silverthorne
- 10 Feb 2003
- Research & Ideas
Women at Work
"There's no way they're going to hire a temp secretary to fill a financial analyst position," everybody told her. But Cook was determined. She campaigned for the job tirelessly, and got it. "I wanted to do such a great job... View Details
Keywords: by Wendy Guild
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
as a sales issue.” Planning and hiring To reap any of these benefits companies must develop links between the C-suite and the customer-facing side of the business. In his article, Cespedes offers two examples of how this can be done:... View Details
Keywords: by Michael Blanding
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
well. As a result, these organizations staff very carefully, hiring for attitude and then training for skills, whether the business is fast food or cutting-edge medical organizations such as the Mayo Clinic. These are not good places to... View Details
- 04 Aug 2008
- Research & Ideas
How Female Stars Succeed in New Jobs
If a successful analyst is hired by another organization, chances are both his work performance and the market value of his new company will not reap the expected benefits; they might even lose altitude. So discovered HBS professor Boris... View Details
- 24 Apr 2020
- Op-Ed
Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19
organizational overhaul. Long-term coach Ron Rivera was fired and Matt Rhule was hired as the new head coach. Newton, having started only two games all last season, was in the last year on his contract. With his injury concerns, Carolina... View Details
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
wavebreakmedia Last month, the venerable organization Coca-Cola publicly announced that a project to hire more Black employees that stemmed from the settlement of a 2000 discrimination lawsuit had failed to achieve its objectives. Along... View Details
Keywords: by James Heskett
- 29 Apr 2008
- Research Event
Venture Capital
Panelists believe that strategies of various kinds—to differentiate, to locate and hire in foreign countries and cultures, to build trust, even about whether to go global or not—are a necessity now that the VC industry operates in a... View Details
- 05 Aug 2002
- Research & Ideas
Understanding the Process of Innovation
before." "This is not necessarily a bad process," says Christensen, "it's just good at certain things." For example, after Sony's founder Akio Morita stepped away from the business in the early 1980s, the company's marketing group View Details
Keywords: by Loren Gray
- 25 Jun 2019
- Research & Ideas
The Powerful Strategic Tool Companies Should Not Try to Control
identifying recurring problems. User communities can also lower costs by providing limited product support—especially for products and services that have been phased out—or informal support for hiring and training. Companies that have yet... View Details
Keywords: by Danielle Kost
- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
letter outlines very clearly where a new hire will sit in the organization and what their first week of work will look like. They have transformed the on-boarding process by starting with the offer letter vs. waiting for a new employee to... View Details
Keywords: by Julia B. Austin
- 27 Feb 2006
- Research & Ideas
Take Responsibility for Rising Stars
behaviors of the individuals you choose go through the organization like a rifle shot; they can be felt at the line level within months. We can't afford to hire or promote people with the wrong values. It's a path to mediocrity."... View Details
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
don't hire armed guards to prevent the occasional nonbusiness use of copy machines, nor do you keep your company's cash in a filing cabinet. You protect each corporate resource in proportion to its value. The same principle applies to... View Details
- 01 Aug 2005
- What Do You Think?
Is There an “Efficient Market” in CEO Compensation?
CEO for a company seems to run on a scale based on size. The ultimate problem with that is the large failure effect. . . ." Responding to the point that hiring from outside an organization is often a more expensive solution, Balaji... View Details
Keywords: by James Heskett
- 02 Jan 2018
- Research & Ideas
The Most Popular Stories and Research Papers of 2017
Favor Men Why are women discriminated against in hiring decisions? Research by Katherine Coffman, Christine Exley, and Muriel Niederle finds the answer is more subtle than expected. The Right Way to Cry in Front of Your Boss Crying at... View Details
Keywords: by Sean Silverthorne
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
organizations, like Southwest Airlines, seek to minimize employee turnover and go to great lengths to avoid downsizing, concentrating instead on very careful hiring and training. Others, like GE, in addition to providing an array of... View Details
Keywords: by James Heskett
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
recruiting mistakes." Now Malcolm Gladwell (author of The Tipping Point, Blink, and Outliers) has come forth with the proposition that there may be some jobs for which it is impossible to hire with any confidence. As he puts it,... View Details
Keywords: by Jim Heskett