Publications

July 2021 (Revised July 2022)
Case

Brigham & Women's Hospital: Using Patient Reported Outcomes to Improve Breast Cancer Care

By: Robert S. Kaplan, Navraj S. Nagra and Syed S. Shehab

Dr. Andrea Pusic, breast cancer reconstruction surgeon, wants to extend outcomes measurement beyond traditional surgical metrics of infections, complications, and survival rates. The case describes her development of a new mobile phone app, which collects patients’... View Details

Keywords: Health Care and Treatment; Outcome or Result; Cost Management; Activity Based Costing and Management; Mobile and Wireless Technology; Health Testing and Trials; Surveys; Health Industry; Boston

14 Jun 2023
Op-Ed

Every Company Should Have These Leaders—or Develop Them if They Don't

needs of the organization. Organizations will have BTLs and LTLs who are specialists and generalists. BTL specialists oversee multiple function areas and rely on information from across the organization while also understanding the... View Details

Keywords: by Hise Gibson

Debora L. Spar

Debora Spar is the Jaime and Josefina Chua Tiampo Professor of Business Administration at Harvard Business School and Senior Associate Dean for Business and Global Society. Her current research focuses on issues of gender and technology, and the interplay between... View Details

Keywords: health care; health care; health care; health care; health care; health care; health care; health care; health care; health care

16 Sep 2018
News

Wise leaders understand the power of peer pressure

Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care... View Details

Web

Podcast - Business & Environment

co-head of the McKinsey Center for Future Mobility For transcripts and other resources, visit climaterising.org The Health Risks of Natural Gas Stoves 03 JAN 2024 | Climate Rising This bonus episode of Climate Rising features an episode... View Details

October 2003 (Revised January 2005)
Case

Shared Decision Making

By: Richard M.J. Bohmer, Karen Sepucha and Laura Feldman

The Foundation for Informed Medical Decision-Making has created an interactive videodisc system that provides patients with customized support regarding medical treatment or screening decisions when they face a choice between two equally effective courses of action.... View Details

Keywords: Decision Choices and Conditions; Borrowing and Debt; Health Care and Treatment; Innovation Strategy; Technological Innovation; Product Marketing; Distribution Channels; Production; Partners and Partnerships; Research and Development; Information Technology

November 2014
Teaching Note

Claritas Genomics

By: Robert F. Higgins and Matthew G. Preble

Dr. Patrice Milos is the first CEO of Claritas Genomics (Claritas) and she faces a number of challenges in scaling the young company. Claritas was formed around a lab spun out from Boston Children's Hospital (BCH) which had performed genomic tests for the hospital. Now... View Details

Keywords: Healthcare; Healthcare Startups; Genetic Testing; Genetics Diagnostics; Spinning Out Hospital Services; Spin-out; Health Care and Treatment; Genetics; Entrepreneurship; Health Industry; Health Industry; United States

01 Sep 2023
News

Solving for Z

employee retention, engagement, and satisfaction, and filters it not only by age but by everything from career stage and line of business to ethnicity and sexual orientation. Breitfelder, meanwhile, solicits information on every aspect of... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

23 Aug 2011
First Look

First Look: August 23

http://www.amacad.org/publications/Challenges.aspx Advertising, the Matchmaker Authors:Bharat N. Anand and Ron Shachar Publication:RAND Journal of Economics 42, no. 2 (summer 2011) Abstract We empirically study the informational role of... View Details

Keywords: Sean Silverthorne

Web

Biography - Institute For Strategy And Competitiveness

competition, the environment, and health care. His approach is based on understanding the overall economics and structure of complex systems, in contrast to particular elements or parts. His extensive research is widely recognized in... View Details

Web

Entrepreneurship - Faculty & Research

Financial Strategy ; Microfinance ; International Finance ; Currency Exchange Rate ; Profit Sharing ; Revenue ; Developing Countries and Economies ; Economic Growth ; Banking Industry ; Financial Services Industry ; View Details

11 Sep 2006
Research & Ideas

Negotiating When the Rules Suddenly Change

delegate would have been better positioned to see the big picture. Friction was high in each of those domains. Confidential information about contract talks was sometimes leaked to the press. Key players who seemed ready to sign with one... View Details

Keywords: by Michael Wheeler; Sports

Web

2023 Reunion Presentations - Alumni

recovering value for customers, creditors, and investors and restoring confidence in this industry (and the financial sector more generally). Slides (pdf) Health Care Innovations in the Age of COVID-19 Professor Regina Herzlinger (DBA... View Details

Web

Ways to Give Today - Alumni

and Discover. Online Give Online Give online via Harvard's secure donation form Online LOG IN TO GIVE Recommended for all alumni and required for international credit card gifts Give Without Login For US-based donors only—no personal View Details

February 1999 (Revised March 2000)
Case

Beth Israel Deaconess Medical Center: Coordinating Patient Care

External cost pressures are motivating the adoption of case management (CM) at Beth Israel Deaconess Medical Center (BIDMC), but several of the organization's key professional groups are working against it. President and CEO David Dolins must decide whether CM is... View Details

Keywords: Organizational Change and Adaptation; Service Operations; Organizational Culture; Health Care and Treatment; Health Industry; Boston

November 2012 (Revised August 2014)
Case

Cisco in 2012: Reorganizing for Efficiency and Flexibility

By: Ranjay Gulati, Alison Berkley Wagonfeld and Luciana Silvestri

In 2012, Cisco was under intense pressure to show results: growth in its core business was decelerating and a number of exploratory ventures and acquisitions had not proven as profitable as expected. CEO John Chambers vowed to restore the company's health in a way that... View Details

Keywords: Organizational Change and Adaptation; Restructuring; Adaptation; Performance Efficiency; Emerging Markets; Information Technology Industry