Publications

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24 May 2004
Research & Ideas

The Watsons: IBM’s Troubled Legacy

The world's fair in New York City at the end of the depression decade was a big deal. Planning began in 1935. The fairgrounds covered 1,216.5 acres in what had been a garbage dump in Queens. By opening day, April 30, 1939, the moonscape that had been Flushing Meadows... View Details

Keywords: by Richard S. Tedlow

December 2016
Case

HBS in 2016

By: Thomas R. Eisenmann and Kerry Herman

The case explores opportunities and challenges confronting the Harvard Business School as it seeks to maintain its differentiated strategic positioning in the face of a rapidly evolving management education landscape. View Details

Keywords: Business Education; Engineering; Strategy; Partners and Partnerships; Change Management; Education Industry; United States

Video

Alumni Wilderness Survival Handbook: Chapter 6 - Giving

Program

High Potentials Leadership Program

Summary To strengthen the foundation for future success, companies must commit to developing strong leaders at all levels. This program empowers high potential leaders to overcome the increasingly complex challenges that emerge as they take on greater leadership roles.... View Details

02 Jul 2015
Op-Ed

The Future of the Greek Economy

Editor's note: The economy of Greece is in the depths of despair—a fitting topic for a Greek tragedy. As investor Wilbur Ross (HBS MBA 1961) has poignantly put it, "The country that brought us democracy may now take itself into chaos." We asked three Harvard... View Details

Keywords: by Laura Alfaro, Dante Roscini & George Serafeim; Banking

September 2023 (Revised June 2024)
Case

CyberArk: Fearlessly Forward in a Digital World

By: David B. Yoffie and Daniela Beyersdorfer

CyberArk was a leader in privileged access management and was an emerging leader in security identity. This case explores strategies in cybersecurity and whether big bets are needed to become a global leader. View Details

Keywords: Cybersecurity; Strategy; Technological Innovation; Technology Industry

July 2009 (Revised July 2011)
Technical Note

Note on Capital in the U.S. Financial Industry

By: Clayton S. Rose, Scott Waggoner and Sally Canter Ganzfried

This note was created to supplement classroom discussion in the EC course "Managing the Financial Firm" and provides background for exploring issues general managers in financial firms face in considering appropriate capital levels. View Details

Keywords: Capital; Financial Institutions; Management; Financial Services Industry; United States

01 Jun 2022
News

Italian Catholic Churches’ Role in the Assimilation of Immigrants

12 Feb 2025
Video

Beyond traditional ownership: Capitalism's next chapter

March 2004 (Revised November 2004)
Case

Great Depression, Mass Unemployment, and Business Leadership, The

Explores the texture of mass unemployment during the Great Depression in the United States. Business leaders offer assessments of the Great Depression and the New Deal. View Details

Keywords: History; Employment; Financial Crisis; United States

16 Jun 2020
Working Paper Summaries

Government Incentives for Entrepreneurship

Keywords: by Josh Lerner

May 29, 2019
Article

A Study of More Than 250 Platforms Reveals Why Most Fail

By: David B. Yoffie, Annabelle Gawer and Michael A. Cusumano

This piece explores why digital platforms fail. We collected data on 250 failures over the last 20 years, analyzed the most common causes for a platform to disappear or morph into an alternative business. View Details

Keywords: Platform; Digital Platforms; Strategy; Failure; Analysis

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May 1997
Case

Toyota Motor Corporation: Target Costing System

Explores Toyota's target costing system, considered to be the most advanced such system of any major Japanese manufacturer. Specifically, describes Toyota's process of setting rigorous cost-reduction goals and the steps taken to achieve them. View Details

Keywords: Cost Management; Manufacturing Industry; Auto Industry; Japan

May 1991 (Revised May 1991)
Background Note

Focusing the Concept of Social Marketing

By: V. Kasturi Rangan

Examines those social marketing situations that pose challenges for adoption of conventional marketing principles. In addition to discussing how they differ the note explores underlying reasons and suggests alternate ways of conceptualizing such problems. View Details

Keywords: Social Marketing

25 Apr 2014
Video

Harvard Business School - Making A Difference

Research Summary

Overview

By: Isamar Troncoso

Professor Troncoso's research explores problems related to digital marketplaces and AI applications in marketing, and combines toolkits from econometrics, causal inference, and machine learning. She has studied how different platform design choices can lead to... View Details

September 1994
Case

Bob Fifer

By: David A. Thomas and Doug Cohen

Explores the life and concerns of Bob Fifer, HBS class of 1979 and CEO of Kaiser Associates. Explores the many influences on Bob's development and his subsequent career choices. It is written as a biography with extensive quotes from interviews with Bob. He describes... View Details

Keywords: Personal Development and Career; Entrepreneurship; Identity; Leadership Style; Ethnicity; Management Teams