Experience Goods - Publications - Faculty & Research

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

and the DNA of innovators. What they have to say might surprise you. Clayton Christensen Can people learn to be more innovative? I don't want to overstate the case. I think about 40 percent of people just are not going to be good at... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

01 Jun 2024
News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details

11 Aug 2011
Lessons from the Classroom

Perfecting the Project Pitch

Everyone has a good idea for the next hot start-up or the next great invention. Everyone. Just turn to the person next to you on the subway and ask her; she'll almost certainly detail a can't-miss opportunity. Developing the idea often is... View Details

Keywords: by Dennis Fisher

26 Jun 2017
Research & Ideas

How Cellophane Changed the Way We Shop for Food

food either at large outdoor markets or at local grocery stores. At the outdoor markets, shoppers fended for themselves, relying on their senses. They eyed, touched, sniffed, and even tasted the goods to guide their purchasing... View Details

Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

academics talk a good game about the need for interdisciplinary thinking, but we usually fall back on the strengths (or prejudices) of our primary discipline. Chandler was heavily influenced by sociologists such as Max Weber and Talcott... View Details

Keywords: by Sean Silverthorne

10 Nov 2003
Research & Ideas

Globalization: The Strategy of Differences

cautionary tale of what can happen when companies go too far. Acer entered early into the contract manufacturing of personal computers, operating in low-wage Taiwan, and made good money with that arbitrage play. But in the early 1990s, it... View Details

Keywords: by Pankaj Ghemawat

26 Feb 2019
News

Building a New Real Estate Investment Model

An experiment in real estate investing is underway in Philadelphia, where Steinbridge Group CEO Tawan Davis (MBA 2006) has made a long-term commitment to less-affluent renters in the city’s most rapidly gentrifying communities. “You want... View Details

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

"Category killers," those highly focused retailers that specialize in a category of goods including Barnes & Noble, Best Buy, and Staples, were once the bane of mass-market retailers' existence. Their wide assortment, aggressive... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

01 Mar 2024
News

The Internet's Next Frontier

hands-on experience to understand the technology by having them create crypto wallets and participate in exercises where they encounter different types of transactions and platform interactions. In the course, both students and faculty... View Details

Keywords: Jennifer Gillespie

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

more experience with credit cards and thus could use the trade-off information productively. With more data to inform their decisions, these customers went on to spend 19 percent more each month and defect 34 percent less during the first... View Details

Keywords: by Danielle Kost

12 Nov 2018
Blog Post

Student Portraits - Armed Forces Alumni Association

serve didn’t enter my mind until late in high school. My father served a career in Army Special Operations, but I did not fully appreciate that until I left home. I think my 18-year-old mind figured this was a good idea, and the deeper... View Details

05 Mar 2019
Blog Post

Part 2: Military Transition and the JD/MBA - The Path to Your Goals

you beyond your limits in terms of intellectual challenge, diligence, and time management. But you emerge from the experience a better student, attorney, businessperson, leader, manager, and even a better person. Second, the program may... View Details

Blog

Inside the Learning: Boston By the Season

to the USS Constitution, the oldest ship in the U.S. naval fleet, which first saw action in the late 1790s. Go apple or pumpkin picking. Nearby orchards and farms offer an enjoyable experience for everyone. If you don’t want to pick your... View Details

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

staffing, services, physical space, strategic guidance and more — are popping up in the private sector almost as fast as the dot.com companies they hope to hatch. They're pulling in veteran entrepreneurs and established Internet players eager to put their View Details

Keywords: by Kenneth Liss

Web

Organizational Behavior Awards & Honors - Faculty & Research

Axiom Business Book Award Gold Medal in the Women and Minorities in Business category for Race, Work, and Leadership: New Perspectives on the Black Experience (Harvard Business Review Press, 2019) with Laura Morgan Roberts and David A.... View Details

10 May 2020
Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

tasks. Aligning our prioritization and constantly talking to each other whenever there is an issue has been key for us to enjoy our campus life while securing enough family time. We couldn’t go out at night but we had many dinners at our place, which have been a great... View Details

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

be involved. I am a team player, and I have a good connection with the players. I want to motivate them.” Flick relied on the input of his staff and always postulated joint decision-making, where he frequently sought new insights to... View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

28 Mar 2017
First Look

First Look at New Research, March 28

packs expire have largely failed. Kadakia must decide, preserve the product or pivot to a new business model? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817002-PDF-ENG Harvard Business School Case 817-065 Delivering the View Details

Keywords: Sean Silverthorne

10 Sep 2012
HBS Case

HBS Cases: Branding Yoga

potential. "He's very good at marketing the business, but especially on the branding side, he understood the importance of the Bikram brand," he says. "It wasn't about yoga, it was about Bikram yoga, and he had to establish... View Details

Keywords: by Kim Girard; Entertainment & Recreation

Web

Power and Influence for Positive Impact | HBS Online

of power, for democratizing power, and for holding the powerful accountable. Highlights Cultivating Empathy Capstone Case: Umaimah Mendhro and VIDA Show Hide Details Concepts Managing Power Responsibly Leveraging Power for Good Capstone... View Details

Publications