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  • All HBS Web  (1,428)
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    • Research  (977)
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  • All HBS Web  (1,428)
    • News  (262)
    • Research  (977)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (354)
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  • 09 Aug 2011
  • First Look

First Look: August 9

http://kuznets.harvard.edu/~aroth/papers/KesslerRoth_OrganDonationAndAllocation.pdf The Psychological Costs of Pay-for-Performance: Implications for the Strategic Compensation of Employees Authors:Ian Larkin, L. Pierce, and F. Gino... View Details
Keywords: Sean Silverthorne
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

service representatives to handle the majority of calls on their own, without transferring queries further down the line, it is evidence that the company places equal focus on its representatives (so-called "employee empowerment") as it does on its clients.... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

exercise (Negotiation Strategy Simulation)—illuminate how through a thoughtful process of probing and testing, a negotiator may determine whether the other party tends to be cooperative or competitive. The material also demonstrates how the View Details
Keywords: Martha Lagace
  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

employees is "a competitive world, in which you come to work every day just a little bit scared." Making The Pie Bigger If you're an independent operator and an industry giant like Wal-Mart or Barnes & Noble enters your... View Details
Keywords: by David Stauffer
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

Switzerland-based company, there is a high degree of regional and international interactions which, by default, require employees at many different levels to have an understanding of different styles and ways of conducting business. My... View Details
Keywords: by Garry Emmons
  • May 2024
  • Supplement

DRSi (B)

By: Richard S. Ruback and Royce Yudkoff
Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Abstract: In March of 2019, Jen Ransom Fuller purchased DRSi. DRSi, located in Bellevue, Washington, printed and reproduced... View Details
Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Health Pandemics; Selection and Staffing; Employee Relationship Management; Production; Logistics; Safety; Washington (state, US); United States
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Ruback, Richard S., and Royce Yudkoff. " DRSi (B)." Harvard Business School Multimedia/Video Supplement 224-718, May 2024.
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

leadership important for only one phase of the longer-term development of a business. Comments did suggest, however, that some ideas about leadership can benefit from a reexamination. Tema Frank addressed a couple of these points when she... View Details
Keywords: by James Heskett; Service
  • 20 Mar 2000
  • Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

(For example, 86 percent of the companies in one recent survey said that housing costs were a serious deterrent to attracting businesses and middle-income employees to New York City.) On the lower end of the wage scale, companies are... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 19 May 2009
  • First Look

First Look: May 19, 2009

many tradeoffs Barge must make in balancing the benefits of the former organization with those of the new structure to achieve the firm's strategic goal of becoming more customer-solutions oriented. Purchase this case:... View Details
Keywords: Martha Lagace
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

Protection Act of 2006, which mandated in part that employees be automatically enrolled in a pension plan upon hiring and must choose to opt out rather than opt in—Bohnet, Bazerman, and van Geen decided to apply the theory to evaluation... View Details
Keywords: by Maggie Starvish
  • 09 Aug 2016
  • First Look

August 9, 2016

observers perceive employees who express distress as less competent than employees who do not. Across five experiments, we explore how reframing a socially inappropriate emotional expression (distress) by... View Details
Keywords: Sean Silverthorne
  • 10 Nov 2015
  • First Look

November 10, 2015

innovation, by encouraging workers to cultivate their individual strengths and to speak up when they have ideas for improvements. And they can develop and empower their employees to solve problems instead of turning automatically to... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 25 Oct 2011
  • First Look

First Look: October 25

Almost all CEO and executive bonus plans have serious design flaws that limit their benefits dramatically. Such poorly designed executive bonus plans destroy value by providing incentives to manipulate the timing of earnings, mislead the... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

framework for sovereign capital structure analysis. It is useful for assessing vulnerability, policy analysis, risk management, investment analysis, and design of risk control strategies. Both public and private sector participants can View Details
Keywords: Sean Silverthorne
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

Principles Harvard Business School Module Note 607-068 Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607068 Truman and the Bomb Summary: Balancing Benefits and Harms Harvard Business School Module Note... View Details
Keywords: Martha Lagace
  • 26 Jan 2016
  • First Look

January 26, 2016

Cagé, and William R. Kerr Abstract—We build an endogenous growth model to analyze the relationships between taxation, corruption, and economic growth. Entrepreneurs lie at the center of the model and face disincentive effects from taxation but acquire positive View Details
Keywords: Sean Silverthorne
  • 03 Oct 2005
  • What Do You Think?

What’s the Future of Globally Organized Labor?

competency and its ability to move up the value chain that will allow it to share the positive gains. If labor tries the old tactic of strikes, management will just outsource the staff from somewhere else ... " Globally organized labor may View Details
Keywords: by James Heskett
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

connections between the breakthrough initiatives and the conventional operation, bringing together all employees in a common cause and preventing organizational separation from turning into organizational fragmentation. As Bradley noted,... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • 04 Jan 2012
  • First Look

First Look: January 4

812-070 The growth of companies that facilitate the sales of unregistered stock, such as that granted to employees of successful but long-private companies, has raised a number of questions among regulators, investors, and company... View Details
Keywords: Carmen Nobel
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