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  • 27 Apr 2010
  • First Look

First Look: April 27

make clear, business education is at a major crossroads. For decades, MBA graduates from top-tier schools set the standard for cutting-edge business knowledge and skills. Now the business world has changed, say the authors of Rethinking the MBA, and MBA programs must... View Details
Keywords: Martha Lagace
  • 26 Jul 2011
  • First Look

First Look: July 26

firms must understand how changes in service affect customer demand. Supplier reliability tracking is a process whereby customers use past supplier performance to build beliefs about supplier capabilities and hence about future supplier... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

book with me after she raved about it and we both continue to reflect on key learnings. I swiftly followed this book with A Thousand Splendid Suns by Khaled Hosseini, which contributed towards my cultural awareness learning; it is also an... View Details
Keywords: by Kathryn Haviland
  • 23 May 2023
  • Research & Ideas

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

Riley was naturally drawn to graffiti because of its significance in hip-hop culture and for how it helped him find his voice. “Being neurodivergent and having learning differences, creative outlets like drawing were always a way for me... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

with them. The press wants to write about them. Cognitive referents have buzz. McDonald delves into how companies can come to epitomize a market in the working paper Becoming a Cognitive Referent: Market Creation and Cultural Strategy. An... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

by offering input, asking questions, and responding to others based on their experience working together thus far. In the relaunch session, the team can discuss how business goals and strategy may have changed in light of the pandemic.... View Details
Keywords: by Tsedal Neeley
  • December 1997 (Revised October 2006)
  • Case

Merck Sharp & Dohme Argentina, Inc. (A)

By: Lynn S. Paine and Hal Hogan
Describes the efforts of the new managing director of Merck's subsidiary for Argentina, Uruguay, and Paraguay to transform the organization and its culture. Focuses on a critical decision: whether to offer the son of a high-ranking official in the government's national... View Details
Keywords: Business or Company Management; Ethics; Decision Making; Organizational Change and Adaptation; Organizational Culture; Leadership; Cross-Cultural and Cross-Border Issues; Conflict of Interests; Argentina; Uruguay; Paraguay
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Paine, Lynn S., and Hal Hogan. "Merck Sharp & Dohme Argentina, Inc. (A)." Harvard Business School Case 398-033, December 1997. (Revised October 2006.)
  • 30 Apr 2013
  • First Look

First Look: April 30

expected. Developing an organization that supports a new strategy of application support for their customer base requires a change in culture and an evolving leadership challenge for the business. The most... View Details
Keywords: Sean Silverthorne
  • Research Summary

Research Thrust

By: Rakesh Khurana
I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

your prospects for developing innovative products and services. Rosabeth Moss Kanter How Do You Create a Culture of Innovation? Have you noticed the courage buried in the word encourage? To create a culture... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 10 Mar 2020
  • Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Reid. Workplace programs that attempt to bridge race and class often view the minority group as “other,” Ramarajan notes, with acculturation expected of the minority individual. But often, leaders are not willing to critically rethink the View Details
Keywords: by Julia Hanna
  • January 2005 (Revised July 2010)
  • Case

Anne Mulcahy: Leading Xerox through the Perfect Storm (A)

By: William W. George and Andrew N. McLean
In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last... View Details
Keywords: Organizational Change and Adaptation; Leadership; Financial Liquidity; Organizational Culture; Crisis Management; Insolvency and Bankruptcy; Gender; Corporate Governance
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George, William W., and Andrew N. McLean. "Anne Mulcahy: Leading Xerox through the Perfect Storm (A)." Harvard Business School Case 405-050, January 2005. (Revised July 2010.)
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

message with a single Cheerio. “This was a death that was felt very deeply by the fan culture of Prince, and that’s not a time for a heavy marketing sell,” Avery says. “A common tactic right now is for brands to look at what’s hot, what’s... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

boundaries: cross-market, within-state hospital mergers yield price increases of 7%–9% for acquiring hospitals, whereas out-of-state acquisitions do not yield significant increases. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=56018 forthcoming Law,... View Details
Keywords: Dina Gerdeman
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

fabricated or real crisis is an essential ingredient for effective change management, as an existential threat breaks down many barriers to change. With such an unprecedented crisis, it is stretching and breaking apart even the strongest... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

finer than official government statistics. In this paper, we present evidence that Yelp data can complement government surveys by measuring economic activity in close to real time, at a granular level. We find that changes in the number... View Details
Keywords: Sean Silverthorne
  • 24 Nov 2015
  • Research & Ideas

Developing Your Next CEO for the Family Business

your next CEO. These internal candidates with some outsider views have a more objective and independent view about how your company needs to change and adapt. Executives with the right mix of Insider and Outsider attributes, Bower claims,... View Details
Keywords: Retail; Auto
  • 17 Apr 2019
  • Research & Ideas

How Managers Stifle Creativity

to change their command-and-control management style, even when it's creativity and innovation that they’re after. Meaningless work. People tend to do their most creative work when they find deep meaning in what they're doing—when they... View Details
Keywords: by Danielle Kost
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

Bartlett changed his views? Cynthia D. Churchwell interviewed him at his office at Harvard Business School. Cynthia Churchwell: Since your article "What is a Global Manager?" was first published in the Harvard Business Review... View Details
Keywords: by Cynthia Churchwell
  • 29 Mar 2011
  • First Look

First Look: March 29

culture of quantitative enthusiasm and are dedicated to risk measurement, others, with a culture of quantitative skepticism, take a different path, focusing instead on risk envisionment, aiming to provide... View Details
Keywords: Sean Silverthorne
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