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← Page 43 of 1,091 Results →
  • July – August 2011
  • Article

Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units

By: I. M. Nembhard and A. L. Tucker
Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details
Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry
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Nembhard, I. M., and A. L. Tucker. "Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units." Organization Science 22, no. 4 (July–August 2011): 907–922.
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

team wondered whether the capital markets would cooperate and how effectively the management and sponsor teams would execute. Moreover, the company had only been private for two years, and the value creation plan was only halfway through... View Details
Keywords: Sean Silverthorne
  • March 1993
  • Background Note

Note on Information Technology and Strategy

By: Richard L. Nolan and Katherine Seger
Provides a context for the evolution of information technology in business organizations, explains the emergence of information as an important resource to be managed, and provides a framework for assessing the strategic potential of information in the firm. View Details
Keywords: Information; Information Management; Information Technology; Business Strategy; Competitive Strategy; Cooperation; Adoption; Body of Literature; Archives; Annual Reports; Information Technology Industry
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Nolan, Richard L., and Katherine Seger. "Note on Information Technology and Strategy." Harvard Business School Background Note 193-137, March 1993.
  • 2013
  • Working Paper

Delegation in Multi-Establishment Firms: Evidence from I.T. Purchasing

By: Kristina McElheran
Recent contributions to a growing theory literature have focused on the tradeoff between adaptation and coordination in determining delegation within firms. Empirical evidence, however, is limited. Using establishment-level data on decision rights over information... View Details
Keywords: Business Units; Business Headquarters; Decision Choices and Conditions; Operations; Organizational Design; Organizational Structure; Power and Influence; Adaptation; Cooperation
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McElheran, Kristina. "Delegation in Multi-Establishment Firms: Evidence from I.T. Purchasing." Harvard Business School Working Paper, No. 11-101, April 2011. (Revised April 2012, July 2012, January 2013.)
  • 30 Jul 2024
  • Research & Ideas

Do Social Movements Sway Voters? Not Really, Except for One

researchers gathered data from Twitter (the platform now called X), Google searches, and high-frequency surveys like The Gallup Poll Social Series, Nationscape, and Cooperative Congressional Election Study to chart the evolution of online... View Details
Keywords: by Sean Silverthorne
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

anxiety within the populations of some major advanced economies about what these changes meant for them. The concerns manifested themselves in an inward focus, rumblings of protectionism, and questions about the worth of international View Details
Keywords: Dina Gerdeman
  • 30 Nov 2018
  • What Do You Think?

What’s the Best Administrative Approach to Climate Change?

Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
Keywords: by James Heskett; Energy
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

innovations that allow local sectors to catch up with frontier technology. In poor countries, catching up requires the cooperation of a foreign investor who is familiar with the frontier technology and a domestic entrepreneur who is... View Details
Keywords: Martha Lagace
  • 11 Oct 2017
  • Blog Post

Designing Internship Projects for Greater Impact

with goals in mind,” says Cotterman. “Make sure you know what these expectations are and manage them from day one.” Close cooperation “creates a better relationship and helps you get a better work product.” 2. Assign a point person: Like... View Details
Keywords: Entrepreneurship
  • 01 Dec 2001
  • News

Corporate Governance Conference Addresses Global Challenges

region, as the gathering attracted over 170 attendees. McFarlan pointed out that fostering intellectual cooperation between HBS faculty and academics and practitioners throughout the world is an important goal of the School's Global... View Details
Keywords: Laura Singleton; Colleges, Universities, and Professional Schools; Educational Services; Corporate, Subsidiary, and Regional Managing Offices; Management
  • 02 Dec 2010
  • News

Ten Rules for Entrepreneurs

like most, failed. But the experience made him curious about the differences between entrepreneurial winners and losers. Having written a book about West Point, he resolved to turn his attention to “the West Point of capitalism”: HBS. With View Details
Keywords: Roger Thompson; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • July 2010 (Revised March 2013)
  • Case

One Firm One Future at Davis Langdon (A)

By: Robert G. Eccles and Kaitlyn A. Simpson
Senior Partner Rob Smith just led construction consultancy firm Davis Langdon through a major organizational change in Europe and the Middle East. In the past, compensation arrangements had not incentivized partners to collaborate across the firm to serve clients'... View Details
Keywords: Profit Sharing; Global Strategy; Compensation and Benefits; Leading Change; Organizational Change and Adaptation; Partners and Partnerships; Cooperation; Expansion; Consulting Industry; Europe; Middle East
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Eccles, Robert G., and Kaitlyn A. Simpson. "One Firm One Future at Davis Langdon (A)." Harvard Business School Case 411-006, July 2010. (Revised March 2013.)
  • October 1997 (Revised March 2000)
  • Case

Oxford Health Plans: Specialty Management (A)

By: James L. Heskett, Jody H. Gittell and James Slayton
Describes an innovative approach to organizing health care proposed by Oxford CEO Steve Wiggins. Wiggins contends that the primary care physician "gatekeeper" model typically used by health maintenance organizations to control access to and coordinate specialist care... View Details
Keywords: Business Model; Groups and Teams; Innovation and Management; Medical Specialties; Health Care and Treatment; Cooperation; Management Teams; Health Industry; United States
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Heskett, James L., Jody H. Gittell, and James Slayton. "Oxford Health Plans: Specialty Management (A)." Harvard Business School Case 898-042, October 1997. (Revised March 2000.)
  • March 1991 (Revised May 1995)
  • Case

Kraft General Foods: The Merger (A)

By: David J. Collis
Describes Philip Morris' acquisitions of General Foods in 1985 and Kraft, Inc. in 1989, focusing on the integration of Kraft and General Foods that forms a $30 billion food subsidiary. Details the steps required to merge these two large companies, emphasizing the... View Details
Keywords: Mergers and Acquisitions; Business Subsidiaries; Business or Company Management; Managerial Roles; Business Processes; Cooperation; Integration; Food and Beverage Industry
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Collis, David J. "Kraft General Foods: The Merger (A)." Harvard Business School Case 391-139, March 1991. (Revised May 1995.)
  • August 2023 (Revised January 2024)
  • Supplement

Arla Foods: Data-Driven Decarbonization (A)

By: Michael Parzen, Michael W. Toffel, Amram Migdal and Susan Pinckney
Arla implemented a data-based price incentive system to measure, track, and influence climate friendly changes to reduce CO2 emissions across the world’s fourth largest dairy cooperative. View Details
Keywords: Dairy Industry; Business Earnings; Earnings Management; Environmental Accounting; Agribusiness; Animal-Based Agribusiness; Acquisition; Mergers and Acquisitions; Decision Making; Decisions; Voting; Environmental Management; Climate Change; Environmental Regulation; Environmental Sustainability; Green Technology; Pollution; Moral Sensibility; Values and Beliefs; Financial Strategy; Price; Profit; Revenue; Food; Geopolitical Units; Global Strategy; Ownership Type; Cooperative Ownership; Performance Efficiency; Performance Evaluation; Problems and Challenges; Natural Environment; Science-Based Business; Business Strategy; Commercialization; Cooperation; Corporate Strategy; Food and Beverage Industry; Agriculture and Agribusiness Industry; Europe; United Kingdom; European Union; Germany; Denmark; Sweden; Luxembourg; Belgium
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Parzen, Michael, Michael W. Toffel, Amram Migdal, and Susan Pinckney. "Arla Foods: Data-Driven Decarbonization (A)." Harvard Business School Spreadsheet Supplement 624-031, August 2023. (Revised January 2024.)
  • August 2019
  • Background Note

Note on Shared Ownership

By: Ethan Bernstein and Nick Rekenthaler
While several tactics can drive company performance by instilling a sense of shared ownership among employees, perhaps the most direct is to actually share ownership with employees. Many public and private companies across industries have done just that, and studies... View Details
Keywords: Employee Stock Ownership Plan; Human Resources; Employees; Human Capital; Ownership; Cooperative Ownership; Employee Ownership; Customer Ownership; Governance
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Bernstein, Ethan, and Nick Rekenthaler. "Note on Shared Ownership." Harvard Business School Background Note 420-030, August 2019.
  • 12 Nov 2014
  • Op-Ed

A Challenge to the New Congress: Pass Housing Finance Reform

funds? Central banks? What form should this private capital take: Should it enter the system through capital markets structures, private mortgage insurance, lender cooperatives or a combination? How costly will reform be? Private capital... View Details
Keywords: by Nicolas Retsinas & Rob Couch; Construction; Real Estate
  • 09 Jan 2006
  • What Do You Think?

Should More Transparency Extend to Education for Management?

"judgment day" of public knowledge of their performance at some time in the future, although public knowledge rarely extends very deeply into an organization. But is the management classroom the place for increased transparency? Not only might non-disclosure... View Details
Keywords: by James Heskett; Education
  • 09 Mar 2003
  • Research & Ideas

Education, Technology, and Business: What’s the Catch?

change" in accountability and the huge business need to offer services and programs to help teachers stay on top. Parents will also become more involved as consumers, he added, creating a push for overall school quality to rise. Fishman saw this consumer aspect in... View Details
Keywords: by Carla Tishler; Education
  • Profile

Kanwaljit Bakshi

description that I would have written for myself." Now back in the Washington area, "I do all of the strategy for how the UN promotes or incentivizes countries to work together to develop laws that are consistent and compatible," she says. "This is... View Details
Keywords: Nonprofit / Government
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