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  • Web

Program Requirements - Doctoral

Each semester students will consult with the Accounting & Management faculty coordinators to receive approval of their course selections. Foundational Courses (2 courses) Microeconomics Theory : A comprehensive two semester sequence on... View Details
  • TeachingInterests

Managing Service Operations

By: Frances X. Frei

Managing Service Operations (MSO) focuses on how firms can deliver excellent service while achieving business success. This involves a deep understanding of customers, competitors, and the firm's internal mechanisms.

Career Focus

Managing Service... View Details

  • Research Summary

Accountability in the World Bank

This research, now complete, examines the roles of civil society actors in advocating for greater accountability at the World Bank at three levels of decision-making: (1) the project level, (2) the policy level, and (3) the board governance level. The research finds... View Details
  • May 2018 (Revised October 2020)
  • Supplement

La Ribera Health Department (B): Epilogue

By: Regina E. Herzlinger, Emer Moloney and Daniela Beyersdorfer
The La Ribera case studies depict an innovative low cost/high quality privately financed hospital model struggling to achieve alignment with the Six Factors. It is reimbursed by the public sector in a Spanish environment whose Consumers, Structure, and Public Policy... View Details
Keywords: Trends And Opportunities; Government; Government Programs; Acquisition; Business Model; Business Plan; Trends; Opportunities; Government and Politics; Programs; Health Care and Treatment; Situation or Environment; Health Industry; Insurance Industry; Technology Industry; Spain
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  • Spring 2017
  • Article

Globalizing Latin American Beauty

By: Geoffrey Jones
This article discusses the growth over time of the beauty industry in Latin America and its bias towards celebrating whiter rather than darker skin. Although alleged Latin American fascination with beauty is regularly ascribed to culture, Latin sensuousness, and... View Details
Keywords: Latin America; Race And Ethnicity; Globalization; Race; Ethnicity; Prejudice and Bias; Beauty and Cosmetics Industry; Latin America
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  • 2011
  • Working Paper

Non-Audit Services and Financial Reporting Quality: Evidence from 1978-1980

By: Kevin Koh, Shiva Rajgopal and Suraj Srinivasan
We provide evidence for the long-standing concern on auditor conflicts of interest from providing non-audit services (NAS) to audit clients by using rarely explored NAS fee data from 1978 to 1980. Using this earlier setting, we find cross-sectional evidence of improved... View Details
Keywords: Accounting Audits; Financial Reporting; Stocks; Price; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Service Delivery; Quality; Research
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  • June 2011 (Revised November 2014)
  • Case

Vehbi Koç and the Making of Turkey's Largest Business Group

By: Asli M. Colpan and Geoffrey Jones
The case describes the creation of Turkey's largest business group by Vehbi Koç. The foundation of this group in the interwar years, and its subsequent diversification into many industries, including automobiles, household goods, and services, is analysed. The case... View Details
Keywords: Emerging Markets; Entrepreneurship; Globalization; Organizational Structure; Diversification; Manufacturing Industry; Turkey
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  • 01 Nov 2010
  • Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

to the information necessary to make important choices, both the ERP and CAD systems would increase the likelihood that plant managers and production workers would make decisions and act on them without having to consult an executive at... View Details
Keywords: by Carmen Nobel
  • Web

Creating Shared Value - Institute For Strategy And Competitiveness

Cases View a list of published and in-progress case studies about how companies around the world create shared value. Current cases include Discovery Limited, Dow, and more. Read about CSV cases CSV in Practice Learn how the nonprofit View Details

    Steven C. Wheelwright

    Steve Wheelwright is the Edsel Bryant Ford Professor of Business Administration, Emeritus at Harvard Business School.

    Following his retirement from HBS in 2006, he served with former Dean Kim B. Clark at BYU-Idaho and then from 2007-2015 he served as... View Details

      Cultural Entrepreneurship in NYC

      During weeklong January-term trips to New York City in 2013 and 2014, students from across Harvard University studied cultural entrepreneurship: new ventures in fashion, food, fine arts, and design. Students explored how such ventures are launched, and how proximity... View Details

        Robert J. Dolan

        Robert J. Dolan is the Baker Foundation Professor at Harvard Business School. He received his Ph.D. from the University of Rochester and began his academic career in 1976 as a faculty member at the Graduate School of Business of the University of Chicago. He joined... View Details

        • February 2008 (Revised March 2008)
        • Teaching Note

        LinkedIn (TN) (A) and (B)

        By: Mikolaj Jan Piskorski
        In the summer of 2005, LinkedIn, a two-year-old start-up, was choosing between two options to monetize its 5 million business people network. Members could contact each other through trusted intermediaries on the network to offer or seek jobs, consulting engagements,... View Details
        Keywords: Business Startups; Social and Collaborative Networks; Internet and the Web; Financing and Loans; Revenue; Design; Service Operations
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          Paul W. Marshall

          MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

          Keywords: consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting
          • 22 Aug 2016
          • Research & Ideas

          Master the One-on-One Meeting

          by giving specific direction without consulting with their manager. Especially if you are the CEO/CTO or other senior position. Often, the most simple “that sounds cool” can be heard as “do it!” from someone more senior than your boss.... View Details
          Keywords: by Julia B. Austin
          • Web

          Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

          Andrew will be growing Modulate Bio’s drug discovery platform, focused on developing novel small molecule GABAa positive allosteric modulators (PAMs) with improved efficacy and safety. Andrew was previously a life sciences consultant at... View Details
          • Web

          Dean Srikant Datar | About

          worked with many corporations on consulting and field-based projects. He was honored by the National Association of Corporate Directors (NACD) as the Public Company Director for 2020. He is a member of the American Accounting Association... View Details
          • Web

          Podcasts - Managing the Future of Work

          AUG 2024 | Managing the Future of Work The consulting giant’s global talent lead explains how the firm is bringing mass customization and accountability to skills building and integrating human and ‘synthetic’ skills. Also, the... View Details
          • 23 Jun 2023
          • HBS Case

          This Company Lets Employees Take Charge—Even with Life and Death Decisions

          feels unable to resolve it without help, the team can reach out to one of its 20 coaches, whose role is to support teams without stepping in to directly manage their problems. To preserve autonomy, nurses are free to reject the advice of coaches, or not to View Details
          Keywords: by Annelena Lobb; Health

            Nitin Nohria

            Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

            As Dean, building on... View Details

            Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting