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02 Aug 2016
First Look

August 2, 2016

management team, supported by an external consulting firm, introduced a series of aggressive cost-cutting measures that resulted in a downsizing of the workforce, and impacted some distinctive features of the services provided by... View Details

Keywords: Sean Silverthorne

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

Ross to write the paper "Performance Pricing in Tough Times." Shapiro, an authority on marketing strategy and sales management, is the Malcolm P. McNair Professor of Marketing, Emeritus at Harvard Business School. Ross is a former McKinsey View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

06 Feb 2007
First Look

First Look: February 6, 2007

larger class of financial and managerial consultants who sought to refine business decision-making through the introduction of statistical data and scientific analysis. The failure of most forecasting agencies to predict the stock market... View Details

Keywords: Martha Lagace

01 Feb 2022
What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment during hurried, 15-minute View Details

Keywords: by James Heskett

10 Sep 2018
Research & Ideas

Celebrating 'The Men and Women of the Corporation' 40 Years Later

field observations—and the interaction among them all. Ely: Were you a consultant to the organization initially? Was that how you got your foot in the door? Kanter: I was a consultant. What I could bring to bear as a young academic was... View Details

Keywords: by Robin J. Ely

29 Apr 2008
First Look

First Look: April 29, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208102 Monitor's Opportunities in India (A) Harvard Business School Case 708-482 The CEO of a strategy consulting firm must decide which of the firm's functions, if any, to... View Details

Keywords: Martha Lagace

23 Feb 2009
Research & Ideas

Creative Entrepreneurship in a Downturn

formation, and innovation. He is also a partner of the international management consulting firm McKinsey & Company, where he is a leader of its Innovation practice. Chakravorti has advised over 30 Fortune 500 companies on innovation,... View Details

Keywords: by Martha Lagace

24 Jan 2012
First Look

First Look: Jan. 24

estimates of corruption and study its relationship with organizational ownership. Book: http://www.cmi.no/research/project/?1473=the-international-handbook-on-the-economics-of Knowledge-based Innovation: Emergence and Embedding of New Practice Areas in Management View Details

Keywords: Sean Silverthorne

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

"Profitability Optimization Model" (PROM) in the first half of the 1960s that appeared to explain a significant fraction of the variation in the return on investment afforded by its various businesses.20 Over time, like many other companies, GE also sought... View Details

Keywords: by Pankaj Ghemawat

September 2021 (Revised November 2022)
Case

Community Solutions

By: Brian Trelstad and Tom Quinn

Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached in some partner communities, of ending... View Details

Keywords: Change; Change Management; Disruption; Transformation; Communication; Communication Strategy; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Social Entrepreneurship; Ethics; Values and Beliefs; Capital Budgeting; Capital Markets; Country; Government Administration; Government Legislation; Housing; Disruptive Innovation; Innovation and Invention; Innovation Strategy; Knowledge Sharing; Leading Change; Resource Allocation; Mission and Purpose; Performance Evaluation; Performance Improvement; Philanthropy and Charitable Giving; Opportunities; Social Enterprise; Nonprofit Organizations; Human Needs; Public Opinion; Social Issues; Societal Protocols; Poverty; Welfare; Well-being; System; Equality and Inequality; Consulting Industry; Consulting Industry; United States; New York (city, NY); Florida; Texas

November 2002 (Revised March 2007)
Case

Keane's Acquisition of Metro Information Services (A)

By: Francisco de Asis Martinez-Jerez

On August 21, 2001, Keane, Inc. announced the acquisition of Metro Information Services, Inc. This case analyzes the challenges facing firms and examines transactions whose major source of value creation hinges on intangible assets (e.g., people or knowledge). View Details

Keywords: Mergers and Acquisitions; Value Creation; Goodwill Accounting; Problems and Challenges; Consulting Industry; Consulting Industry

August 2001 (Revised March 2016)
Case

Doral Costa

By: William J. Poorvu, John H. Vogel Jr., Arthur I. Segel and Amy Silverstein

Doral Costa is a proposed 277,803 square foot Class A office park development in Miami, FL. Trammell Crow Co. would like to develop this office park in joint venture with a partner. Samantha Spar, the acquisitions partner at Titan Associates, a large real estate... View Details

Keywords: Buildings and Facilities; Joint Ventures; Acquisition; Investment; Partners and Partnerships; Decision Choices and Conditions; Fair Value Accounting; Construction; Property; Consulting Industry; Consulting Industry; Miami

December 1997 (Revised August 1998)
Case

Shanghai Real Estate (B)

By: Lynn S. Paine and Harold F. Hogan Jr

Supplements the (A) case. View Details

Keywords: Consulting Industry; Consulting Industry; China; United States; France

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

its government relations and operations. Similarly, the employment Tata Consultancy Services brought to Uruguay enabled the company to receive fast-tracked visas for employees traveling from India. At home, Tata Group filled voids in... View Details

Keywords: by Martha Lagace

18 Oct 2016
Op-Ed

Why Business Should Invest in Community Health

skilled employees for three weeks to non-profit health organizations to provide pro bono consulting and technology services. It focuses on a handful of projects each year selected from an applicant pool of more 100 in 2016. In Durham,... View Details

Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health

01 Dec 2015
Research & Ideas

What to Do When Your Organization Has Dueling Missions

these tensions themselves.” In contrast, the successful organization required the job counselors to consult with the production supervisors before making any key decisions, and vice versa. And it provided ample time and opportunity for... View Details

Keywords: by Carmen Nobel

08 Feb 2000
Research & Ideas

Women Negotiating in the New Millenium

"Jane's Dilemma" was inspired by a real situation that had happened to an executive at a major consulting firm. The woman had been offered responsibility on the company's Women's Initiative, but managed to turn around what may... View Details

Keywords: by Martha Lagace

26 Jul 2011
First Look

First Look: July 26

this earlier setting, we find cross-sectional evidence of improved earnings quality when auditors provide NAS, especially those related to information services. This is consistent with better audit quality from knowledge spillovers due to the joint offering of audit... View Details

Keywords: Sean Silverthorne

16 Jan 2019
Research & Ideas

What Football Firings Teach Managers About Staying Relevant

being willing to learn from different people, sometimes outside of the manager’s field. Again, we turn to Belichick, who has been known to consult with other football coaches, including the legendary Jimmy Johnson and decorated college... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

02 Apr 2019
First Look

New Research and Ideas, April 2, 2019

changes in government technology policy that favor OSS can have a positive impact on both global social value and domestic national competitiveness. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55905 Harvard Business School Case 819-043... View Details

Keywords: Dina Gerdeman

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