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- Faculty Publications (330)
Show Results For
- All HBS Web (2,112)
- Faculty Publications (330)
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
of an airliner. Hundreds of hours may go into gathering and analyzing data to sort out exactly what happened and what can be learned. Compare this kind of analysis to what takes place in most organizations... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 21 Mar 2019
- HBS Case
The Ferrari Way
“If you drive a Ferrari, you put premium petrol in the tank, you hit the motorway, and you step on the gas.” —Soccer star Zlatan Ibrahimovic That purring engine. The buttery soft leather. Those sleek curves. The essence of a Ferrari... View Details
- Web
Technology & Innovation - Faculty & Research
related hypotheses across six experiments: (1) Given people's lay theories about the capacities for cognition and emotion for robots and humans, workers will express more... View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share information, but it fails to... View Details
- 21 Jul 2009
- First Look
First Look: July 21
stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees View Details
Keywords: Martha Lagace
- Web
Mid-US - Global
a Better Tomorrow—came to life as team members built parts for lifesaving ventilators and designed a filtration system that enabled the mass-production of vaccines. Now... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
virtually connected spaces—often spaces that span the globe. In these conditions, the resulting impact has been that people are able to and need to draw on a richer set of experiences and bring them to bear... View Details
Keywords: by Martha Lagace
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
value proposition and create a competitive advantage. Managers don’t often take this diagnostic step to understand the systemic issues, in many cases because they’re afraid to make themselves vulnerable.... View Details
Keywords: by Dina Gerdeman
- 01 Feb 2001
- News
What Makes a Good Leader
design good systems of reporting, hire the right people, and put together the proper multidisciplinary advisory groups. Name: David Thomas, H. Naylor Fitzhugh Professor of... View Details
Keywords: Management
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
Canal (1.5),the Bay Area Rapid Transport system (1.6), and the Washington Metro (1.8), although the Panama Canal's construction overruns do compare favorably to the Miami Metrorail (2.1), Boston's infamous... View Details
- Web
Executive Education | Social Enterprise | Harvard Business School
Innovation - Virtual MAR 20-28, 2025 | Virtual Designed to help nonprofit leaders use performance measurement to enhance their organization's ability to achieve their mission, this program explores how participants can use performance... View Details
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
successful deployment by credible players (e.g., EDS in systems integration and outsourcing, services such as waste cleanup and welfare recipient... View Details
- 30 Jan 2018
- First Look
January 30, 2018
Abstract—The article discusses the notion of advertising as a profession in relation to the impact of digital analytics and data-driven marketing. Topics include the history of internet marketing, the... View Details
Keywords: Sean Silverthorne
- Web
Faculty & Research - Business & Environment
initial... October 2024 Teaching Material Purpose of the Firm By: Debora L. Spar and Julia M. Comeau Purpose of the Firm (PoF) is a short module designed to explore how, and... View Details
- 28 Apr 2015
- First Look
First Look: April 28
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2542242 Cases & Course Materials Harvard Business School Case 215-037 Apple, Einhorn, and iPrefs In March 2013, Apple Computer has a very large cash... View Details
Keywords: Sean Silverthorne
- Web
Health Care - Faculty & Research
top U.S. health administration schools and a recent article in the Lancet, our educational systems focus their curricula on isolated,theoretical subjects, such as analytics and... View Details
- 01 Dec 2023
- News
Thinking Ahead
As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
- 08 May 2012
- First Look
First Look: May 8
promoting the sustainability system as a stand-alone product? What were the next steps in sustainability reporting, and should COSCO try to attain even higher reporting standards in the future? Moreover,... View Details
Keywords: Carmen Nobel
- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
- 12 May 2009
- First Look
First Look: May 12, 2009
U.S. manufacturing industries from the Economic Census. We then relate coagglomeration levels to the degree to which industry pairs share goods, labor, or ideas. To reduce reverse causality, where co-location drives input-output linkages... View Details
Keywords: Martha Lagace