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  • July 2018
  • Teaching Note

Verizon 2018

By: Rosabeth Moss Kanter and Jonathan Cohen
Teaching Note for HBS No. 318-114. In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas... View Details
Keywords: Change; Change Leadership; Change Management; Innovation; Digital; Management; Leading Change; Innovation and Management; Acquisition; Integration; Organizational Culture; Telecommunications Industry; Media and Broadcasting Industry; United States
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  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

responsibilities. Companies cannot afford to treat their social license callously. Q: Long term, what impact could the private sector have towards alleviating global poverty? A: The private sector brings a performance-driven View Details
Keywords: by Sean Silverthorne
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

spirit and in practice, organizational conversation is quite different from corporate communication. The latter function grew naturally out of the command-and-control model. Top-down and one-way in its orientation, corporate communication aptly suited the needs of... View Details
Keywords: Re: Boris Groysberg
  • Forthcoming
  • Book

The World Is Your Office: How Work from Anywhere Boosts Talent, Productivity, and Innovation

By: Prithwiraj Choudhury
A research-based look at a growing phenomenon—companies allowing their employees to work from anywhere in the world—and how those who adopt this model can boost talent, innovation, and productivity.
In recent years, companies in a wide range of industries have... View Details
Keywords: Remote Work; Telecommuting; Employees; Business Offices; Organizational Culture; Retention; Recruitment; Policy; Competitive Advantage
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  • 20 Nov 2019
  • Video

Shinta Widjaja Kamdani

Shinta Kamdani, owner of Indonesian-based consumer products and energy company Sintesa Group, describes the four E's of her corporate value system - empowerment, entrepreneurship, excellence, and empathy, which are derived from her family values. View Details
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

This is the third and final article of the "Leading in the Digital Era" series. Read parts one and two. Leaders who set out to reshape their companies to compete in a fast-evolving digital world often come to a daunting realization: To... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 24 Jan 2023
  • Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

Who wouldn't want to work for a company that values passion? And what employer wouldn't seek an employee who’s deeply passionate about their work? But, here's the rub, according to recent research from Harvard Business School: Employees... View Details
Keywords: by Sean Silverthorne
  • 24 Jun 2009
  • Working Paper Summaries

Don’t Just Survive—Thrive: Leading Innovation in Good Times and Bad

Keywords: by Lynda M. Applegate & J. Bruce Harreld
  • 13 Nov 2012
  • First Look

First Look: November 13

finds that academic commentary on the BSC often ignores its role in strategy execution. The paper discusses how the BSC can be used in public sector applications, as well as for companies that want to internalize environmental, social,... View Details
Keywords: Sean Silverthorne
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

recruiters, interview with companies, and have private conversations with clients and team members (more on that later). Companies monitor productivity and goals, but in a world where COVID-19 has turned many View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • September 1994 (Revised January 2004)
  • Case

Forging the New Salomon

By: Lynn S. Paine and Michael Santoro
Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties and describes how the new management team, led by Warren Buffett and Deryck Maughan, guided the company through the... View Details
Keywords: Crisis Management; Ethics; Organizational Culture; Law; Business or Company Management
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  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

workers and offers advice to black employees who seek to advance in their careers. It also provides these recommendations for companies that are intent on building diverse workplaces: 1. Encourage employees to talk about race After two... View Details
Keywords: by Dina Gerdeman
  • 13 May 2014
  • First Look

First Look: May 13

http://hbr.org/2014/05/making-freemium-work/ar/1 August 2013 Directors & Boards Dynamics of the Board Interview By: McGarvie, Blythe Abstract—You want candidates who meet the requirements of cultural fit, the right skill set, and... View Details
Keywords: Sean Silverthorne
  • 19 Feb 2008
  • Research & Ideas

Radical Design, Radical Results

design, little theory exists on how companies might go about creating a successful design strategy. In a recent article, "Strategies of Innovation and Imitation of Product Languages," published in the Journal of Production... View Details
Keywords: by Julia Hanna; Consumer Products

    Suresh Krishna

    Keywords: Metal products
    • May 2003
    • Case

    Sun Hydraulics: Leading in Tough Times (A) (Abridged)

    By: Linda A. Hill and Jennifer Suesse
    Sun Hydraulics, 32-year-old global hydraulics engineering and manufacturing company headquartered in Sarasota, Florida; confronts tough choices due to the economic downturn in 2001. The company leadership debates how to maintain profitability and reduce labor costs... View Details
    Keywords: Organizational Culture; Mission and Purpose; Financial Crisis; Crisis Management; Manufacturing Industry; Florida
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    • 06 Apr 2015
    • Research & Ideas

    After Germanwings, More Attention Needed on Employee Mental Health

    It's presumed that mental health issues are more under an individual's control." Changing Cultures As Quelch and Knoop explore in their note, some companies are taking a different tack, being proactive about... View Details
    Keywords: by Michael Blanding; Health; Air Transportation
    • 20 Sep 2013
    • Working Paper Summaries

    Historical Origins of Environmental Sustainability in the German Chemical Industry, 1950s-1980s

    Keywords: by Geoffrey Jones & Christina Lubinski; Chemical
    • 20 Dec 2022
    • Op-Ed

    Employee Feedback: The Key to Retention During the Great Resignation

    practices, which, in turn, ensures sustained commitment and performance. Southwest Airlines, for example, has had, ever since its founding, a high-level culture committee that periodically assesses company... View Details
    Keywords: by Michael Beer
    • 14 May 2019
    • Research & Ideas

    Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

    express a high-level set of principles that employees are expected to abide by, but what the court effectively said is, ‘This is akin to marketing material that people don’t take literally word-for-word.” So do company ethics codes have... View Details
    Keywords: by Michael Blanding