Best Practices Transfer - Publications - Faculty & Research

19 Jan 2010
Sharpening Your Skills

Sharpening Your Skills: Managing the Economic Crisis

managers who conduct layoffs feel a mix of emotions that may catch them by surprise: sympathy, sadness, guilt, shame, anxiety, and perhaps anger. Best practice for managers includes understanding yourself... View Details

Keywords: by Staff

14 Jun 2016
First Look

June 14, 2016

evidence. NPEs on average behave as "patent trolls." Indeed, NPEs hold and frequently litigate patents that are likely to be at least partially invalidated; moreover, NPEs target cash irrespective of its relation to alleged infringement. Cash-targeting is... View Details

Keywords: Sean Silverthorne

05 Nov 2012
Research & Ideas

What Wall Street Doesn’t Understand About International Trade

Making the best international trading decisions may be as easy as taking a stroll around the local neighborhood. A recent research paper states that it's possible to predict whether a US firm will trade with any given country by studying... View Details

Keywords: by Carmen Nobel

27 Aug 2008
Research & Ideas

Creating Leaders for Science-Based Businesses

and research, it can best contribute to what will be a major new force in the American economy. For several decades, the view from the HBS campus across Western Avenue has been decidedly "old economy." But now, creative... View Details

Keywords: by Garry Emmons; Biotechnology; Health

14 Jul 2008
Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

schools. What was the appeal of charter schools in this sensitive environment? What opportunities do they present both for improving public education and utilizing best practices in entrepreneurship?... View Details

Keywords: by Sarah Jane Gilbert; Education

20 Feb 2008
First Look

First Look: February 20, 2008

organizational contexts and provides practical strategies for changing your decision-making processes and improving these processes so that they become part of your permanent behavior. Throughout, you'll find numerous hands-on decision... View Details

Keywords: Martha Lagace

08 Jan 2008
First Look

First Look: January 8, 2008

Abstract We use oil price fluctuations to construct a new instrument to test the impact of transfers from wealthy OPEC nations to their poorer Muslim allies. The instrument identifies plausibly exogenous variation in foreign aid. We... View Details

Keywords: Martha Lagace

17 Apr 2017
HBS Case

This Turkish Debt Collector Is Customer-friendly

they could turn themselves around and become profitable again. The company developed a soft approach, training its employees to develop relationships with customers, learning about their individual circumstances and counseling them on how they could View Details

Keywords: by Michael Blanding; Financial Services

08 Feb 2000
Research & Ideas

Women Negotiating in the New Millenium

was potential to "expand the pie," Riley said, "what we found is that men were better at claiming the pie. On the other hand, woman-woman dyads were the best at expanding the pie." "These results were... View Details

Keywords: by Martha Lagace

08 Jan 2018
Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

misconduct disclosures may be higher. Near the top for best ethical practices was USAA Financial Advisors, which serves military families and had only a 3 percent rate of misconduct. More distressing than... View Details

Keywords: by Michael Blanding; Financial Services

16 Sep 2015
Research & Ideas

Can Applied Economics Save Homeless Puppies?

to give their dog to the shelter, we can help them skip the shelter and directly rehome their dog into a new loving family,” says Exley, noting that the program also helps families follow best practices... View Details

Keywords: by Carmen Nobel; Retail

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

criteria. A study by the Conference Board came to the following conclusion: There appears to be little evidence to suggest which of the [various] organizational formats would be best to assure the business's overall success, or even why... View Details

Keywords: by Robert Simons

04 Aug 2021
Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

firms and created its own incubator. This includes a monthly competition where employees can submit business proposals and the winner receives funding and other company resources. The company also hosts an annual competition to identify View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

12 Jul 2004
Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

becomes the engine of progress and reform. Improvement feeds on itself. For that process to begin, however, the locus of competition has to shift from "Who pays?" to "Who provides the best value?" Getting there will... View Details

Keywords: by Michael E. Porter; Health

09 Jul 2024
Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

large research and practice infrastructures to produce in-depth insights for a staggering array of public companies, private entities, investment firms, public sector organizations, academic institutions, not-for-profits, and governmental... View Details

Keywords: by David Fubini; Consulting

06 Dec 2010
Sharpening Your Skills

Sharpening Your Skills: Doing Business in Emerging Markets

emerging economies? What are the best ways to leverage local resources? How Do I Identify Opportunities In Emerging Markets? Strategy and Execution for Emerging Markets How can multinationals, entrepreneurs, and investors identify and... View Details

01 Jun 2010
Sharpening Your Skills

Sharpening Your Skills: Social Reporting

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: What's the best way to report nonfinancial metrics? How can nonprofit... View Details

Keywords: by Staff

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

risks—including spending hours reading or watching the news. "This is such an impermanent state of affairs that we just have to do as best we can." Rather than ruminating on the virus and replaying possible future outcomes in our minds,... View Details

Keywords: by Dina Gerdeman and Danielle Kost

22 Apr 2014
First Look

First Look: April 22

account for secular changes in how payouts are made over the last 30 years, during which repurchases have replaced dividends as the prime vehicle for corporate payouts. Other payout motives such as changes in compensation practices and... View Details