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      • January 2001 (Revised May 2002)
      • Teaching Note

      FleetBoston Financial: Online Banking TN

      By: Frances X. Frei and Hanna Rodriguez-Farrar
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      Frei, Frances X., and Hanna Rodriguez-Farrar. "FleetBoston Financial: Online Banking TN." Harvard Business School Teaching Note 601-088, January 2001. (Revised May 2002.)
      • January 2001
      • Case

      World Bank and Knowledge Management, The: The Case of the Urban Services Thematic Group

      By: William E. Fulmer and W. Earl Sasser
      The World Bank has implemented a knowledge management initiative. One of its communities of practice is to take the lead in a $50 billion commitment to address urban slums. The community of practice is struggling with its mission and how knowledge management can help. View Details
      Keywords: Urban Development; Knowledge Management; Problems and Challenges; Financial Services Industry
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      Fulmer, William E., and W. Earl Sasser. "World Bank and Knowledge Management, The: The Case of the Urban Services Thematic Group." Harvard Business School Case 801-157, January 2001.
      • 2000
      • Working Paper

      Does Competition Kill Relationships? Inside Investment Banking

      By: Bharat Anand and A. Galetovic
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      Anand, Bharat, and A. Galetovic. "Does Competition Kill Relationships? Inside Investment Banking." Harvard Business School Working Paper, No. 01-038, December 2000.
      • November 2000 (Revised May 2002)
      • Case

      FleetBoston Financial: Online Banking

      By: Frances X. Frei and Hanna Rodriguez-Farrar
      As the ninth largest bank holding company in the United States in 2000, FleetBoston Financial Corp. provided a myriad of financial services, including retail banking, loan origination, and brokerage accounts. This case explores how FleetBoston responded to the Internet... View Details
      Keywords: Business Model; Borrowing and Debt; Cost Management; Banks and Banking; Consumer Behavior; Service Operations; Competition; Online Technology; Banking Industry; United States
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      Frei, Frances X., and Hanna Rodriguez-Farrar. "FleetBoston Financial: Online Banking." Harvard Business School Case 601-042, November 2000. (Revised May 2002.)
      • October 2000 (Revised November 2000)
      • Case

      Handspring

      By: Myra M. Hart and Mary Rotelli
      Donna Dubinsky and Jeff Hawkins, founders of Palm Computing, have launched a new venture--Handspring. They are preparing for an IPO in the spring of 2000. When the markets begin to collapse and their investment bankers suggest a significantly lower price, they must... View Details
      Keywords: Entrepreneurship; Business Startups; Investment Banking; Initial Public Offering; Valuation; Business Processes; Computer Industry; Technology Industry
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      Hart, Myra M., and Mary Rotelli. "Handspring." Harvard Business School Case 801-112, October 2000. (Revised November 2000.)
      • 2000
      • Chapter

      Value Creation and Process Management: Evidence from Retail Banking

      By: Frances X. Frei and Patrick T. Harker
      Keywords: Value Creation; Business Processes; Business or Company Management; Commercial Banking; Banking Industry
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      Frei, Frances X., and Patrick T. Harker. "Value Creation and Process Management: Evidence from Retail Banking." In Creating Value in Financial Services, edited by E. Melnick, P. Nayyar, M. Pinedo, and S. Seshadri. Kluwer Academic Publishers, 2000.
      • September 2000
      • Teaching Note

      Woodland Partners: Field of Dreams? TN

      By: Thomas J. DeLong, Ashish Nanda and Stephanie L. Woerner
      Teaching Note for (9-800-070). View Details
      Keywords: Banking Industry; Banking Industry
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      DeLong, Thomas J., Ashish Nanda, and Stephanie L. Woerner. "Woodland Partners: Field of Dreams? TN." Harvard Business School Teaching Note 801-017, September 2000.
      • September 2000
      • Teaching Note

      Hambrecht & Quist (A) & (B) TN

      By: Thomas J. DeLong and Nicole Tempest
      Teaching Note for (9-898-161) and (9-800-214). View Details
      Keywords: Banking Industry; San Francisco
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      DeLong, Thomas J., and Nicole Tempest. "Hambrecht & Quist (A) & (B) TN." Harvard Business School Teaching Note 801-140, September 2000.
      • September 2000 (Revised March 2001)
      • Case

      Old Mutual

      By: Tarun Khanna, Krishna G. Palepu and Kirsty O'Neil-Massaro
      Designed to explore the demutualization and listing overseas of one of Africa's largest financial institutions, Old Mutual, and the effects that these actions have on South Africa's domestic capital markets. Explores the particular difficulties that arise as a result... View Details
      Keywords: Financial Institutions; Growth and Development Strategy; Organizational Structure; Global Strategy; Corporate Strategy; Capital Markets; Corporate Social Responsibility and Impact; Business Education; Financial Strategy; Business or Company Management; Banking Industry; Banking Industry; South Africa
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      Khanna, Tarun, Krishna G. Palepu, and Kirsty O'Neil-Massaro. "Old Mutual." Harvard Business School Case 701-026, September 2000. (Revised March 2001.)
      • September 2000
      • Case

      Japanese Financial Crisis and the Long-Term Credit Bank of Japan, The

      By: Malcolm S. Salter and Andrew Eggers
      Illustrates the failure of Japan's banking elite to adjust to new economic conditions. View Details
      Keywords: Financial Crisis; Banks and Banking; Behavior; Japan
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      Salter, Malcolm S., and Andrew Eggers. "Japanese Financial Crisis and the Long-Term Credit Bank of Japan, The." Harvard Business School Case 801-039, September 2000.
      • May 2000 (Revised July 2000)
      • Case

      U.S. Export-Import Bank and the Three Gorges Dam (A), The

      By: George C. Lodge and Cate Reavis
      Describes the dilemma Martin Kamarck faced as president of the Export-Import Bank in whether to provide U.S. companies financing for China's Three Gorges Dam project. View Details
      Keywords: Decision Choices and Conditions; Risk and Uncertainty; Financing and Loans; International Finance; Construction Industry; Energy Industry; China; United States
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      Lodge, George C., and Cate Reavis. "U.S. Export-Import Bank and the Three Gorges Dam (A), The." Harvard Business School Case 900-017, May 2000. (Revised July 2000.)
      • May 2000 (Revised July 2000)
      • Case

      U.S. Export-Import Bank and the Three Gorges Dam (B), The

      By: George C. Lodge and Cate Reavis
      Supplements the (A) case. View Details
      Keywords: Construction Industry; Energy Industry; China; United States
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      Lodge, George C., and Cate Reavis. "U.S. Export-Import Bank and the Three Gorges Dam (B), The." Harvard Business School Case 900-018, May 2000. (Revised July 2000.)
      • 2000
      • Chapter

      Inside the Black Box: What Makes a Bank Efficient

      By: F. Frei, P. Harker and L. Hunter
      Keywords: Banks and Banking; Performance Efficiency; Banking Industry
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      Frei, F., P. Harker, and L. Hunter. "Inside the Black Box: What Makes a Bank Efficient." In Financial Institutions: Efficiency, Innovation, Regulation, edited by P. Harker and S. Zenios. Cambridge: Cambridge University Press, 2000.
      • April 2000 (Revised December 2005)
      • Case

      Garanti Bank: Transformation in Turkey

      By: Rosabeth M. Kanter, Maximilian Martin and Daniel Galvin
      Discusses the complete transformation and turnover in every division of Garanti Bank. Describes the multiple change projects managed and cross-cultural issues confronted during the 1990s and the organizational challenge of transforming Garanti Bank into one of Turkey's... View Details
      Keywords: Banks and Banking; Private Ownership; Restructuring; Business Divisions; Organizational Change and Adaptation; Organizational Culture; Culture; Change Management; Expansion; Corporate Strategy; Problems and Challenges; Projects; Banking Industry; Banking Industry; Turkey
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      Kanter, Rosabeth M., Maximilian Martin, and Daniel Galvin. "Garanti Bank: Transformation in Turkey." Harvard Business School Case 300-114, April 2000. (Revised December 2005.)
      • 2000
      • Other Unpublished Work

      Private Versus Public Debt: Evidence from Firms that Replace Bank Loans with Junk Bonds

      By: S. C. Gilson and J. Warner
      Keywords: Borrowing and Debt; Financing and Loans; Bonds; Banking Industry
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      Gilson, S. C., and J. Warner. "Private Versus Public Debt: Evidence from Firms that Replace Bank Loans with Junk Bonds." April 2000.
      • March 2000 (Revised May 2001)
      • Case

      Jill Greenthal at Donaldson, Lufkin & Jenrette (A): The TCI/AT&T Deal

      By: Ashish Nanda, Thomas J. DeLong and Sarah S. Khetani
      Jill Greenthal, managing director at Donaldson, Lufkin & Jenrette, is leading her team of investment bankers to negotiate on behalf of Tele-Communications, Inc. (TCI) on a potential landmark deal with AT&T. Representing TCI in the negotiations is the culmination of... View Details
      Keywords: Leadership; Negotiation Process; Service Delivery; Groups and Teams; Entrepreneurship; Negotiation Deal; Gender; Banking Industry; Banking Industry; Banking Industry
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      Nanda, Ashish, Thomas J. DeLong, and Sarah S. Khetani. "Jill Greenthal at Donaldson, Lufkin & Jenrette (A): The TCI/AT&T Deal." Harvard Business School Case 800-213, March 2000. (Revised May 2001.)
      • March 2000 (Revised April 2001)
      • Case

      Jill Greenthal at Donaldson, Lufkin & Jenrette (B): The TCI/AT&T Deal

      By: Ashish Nanda, Thomas J. DeLong and Sarah S. Khetani
      Documents the hectic and grueling work done by Jill Greenthal's team at Donaldson, Lufkin & Jenrette in an attempt to execute a landmark deal on behalf of a key client. View Details
      Keywords: Leadership; Negotiation Process; Service Delivery; Groups and Teams; Entrepreneurship; Negotiation Deal; Gender; Banking Industry; Banking Industry; Banking Industry
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      Nanda, Ashish, Thomas J. DeLong, and Sarah S. Khetani. "Jill Greenthal at Donaldson, Lufkin & Jenrette (B): The TCI/AT&T Deal." Harvard Business School Case 800-242, March 2000. (Revised April 2001.)
      • 2000
      • Chapter

      Main Banks, Creditor Concentration, and the Resolution of Financial Distress in Japan

      By: Brian J. Hall and David E. Weinstein
      Keywords: Banks and Banking; Financial Condition; Banking Industry; Japan
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      Hall, Brian J., and David E. Weinstein. "Main Banks, Creditor Concentration, and the Resolution of Financial Distress in Japan." In Finance, Governance, and Competitiveness in Japan, edited by Masahiko Aoki and Gary Saxenhouse. Oxford University Press, 2000.
      • 2000
      • Comment

      Restructuring Bank Regulation

      By: B. C. Esty
      Keywords: Banks and Banking; Governing Rules, Regulations, and Reforms; Government and Politics; Business and Government Relations; Banking Industry
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      Esty, B. C. Comment on "Restructuring Bank Regulation." Restructuring Regulation and Financial Institutions, edited by J. R. Barth, R. D. Brumbaugh, and G. Yago, 79–84. Santa Monica, CA: Milken Institute Press, 2000.
      • February 2000 (Revised October 2000)
      • Case

      Kendle International Inc.

      By: Dwight B. Crane, Paul W. Marshall and Indra Reinbergs
      Candace Kendle and Christopher Bergen, the CEO and COO of Kendle International, Inc., are reviewing ways to finance the growth of their privately-owned company. Kendle is a contract research organization that conducts clinical drug trials for pharmaceutical and... View Details
      Keywords: Acquisition; Financing and Loans; Venture Capital; Stock Options; Banks and Banking; Debt Securities; International Finance; Financial Strategy; Management Skills; Private Ownership; Initial Public Offering; Biotechnology Industry; Pharmaceutical Industry
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      Crane, Dwight B., Paul W. Marshall, and Indra Reinbergs. "Kendle International Inc." Harvard Business School Case 200-033, February 2000. (Revised October 2000.)
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