Publications

January 2011 (Revised December 2014)
Teaching Note

Aspen Skiing Company (A), (B), (C), and (D)

By: Michael W. Toffel and Stephanie van Sice

Teaching Note for 611002, 611003, 611018, and 611019. Associated with Video Supplement 615704 and PowerPoint Supplement 615042. View Details

Keywords: Entertainment and Recreation Industry; Tourism Industry

01 Jun 2022
News

Eyes in the Skies

after analyzing supply chains and integrating geospatial intelligence with AI-driven analysis at companies such as IHS Markit, DigitalGlobe, and CAPE Analytics. With satellites scoping the same terrestrial... View Details

Keywords: Alexander Gelfand

05 Oct 2022
News

Inside the Chip Shortage

Photo via Digital Chosun Photo via Digital Chosun The shortage of semiconductors that has hamstrung the automotive industry since 2020 isn’t over yet, and Renesas CEO Hidetoshi Shibata (MBA 2001) predicts the shortage will continue well... View Details

Keywords: Computer and Electronic Product Manufacturing; Manufacturing

March 2012 (Revised January 2015)
Case

Leadership at Echoing Green (A)

By: Julie Battilana, Thomas DeLong and James Weber

Keywords: Leadership

02 Sep 2019
What Do You Think?

Are Overlooked Forces Shielding the US from Severe Economic Downturns?

peterhowell Summing Up: Is the Current US Economic Expansion Primarily in the Hands of the Fed? New applications of technology and the expansion of the service economy may contribute to prolonged economic expansion. But they represent just two of many other influences.... View Details

Keywords: by James Heskett; Service

December 2011
Teaching Note

Bergerac Systems: The Challenge of Backward Integration (Brief Case)

By: David A. Garvin and Sunru Yong

Teaching Note for Product # 4381 View Details

Keywords: Financial Analysis; Manufacturing Strategy; Strategy; Production; Analysis; Supply Chain Management; Vertical Integration; Finance

September 2015
Teaching Note

Sustainability at IKEA Group

By: Michael W. Toffel

Can IKEA Group double its global sales within a decade by expending in emerging markets while implementing on its ambitious sustainability strategy that included focusing on raw material sourcing and suppliers’ production processes? The case focuses on IKEA Group’s... View Details

Keywords: Supply Chain Management; Emerging Markets; Environmental Sustainability; Globalized Markets and Industries; Consumer Products Industry

17 Apr 2023
Blog Post

Climate Stories Episode #14: Bonita Stewart (MBA 1983) – A Career Devoted to Creating the Future

consumers. The Deckers Brand – producer of UGG®, KOOLABURRA®, HOKA®, Teva®, and Sanuk® shoes and apparel – is an example. Despite inflation, ongoing Covid workplace worries, and supply chain limitations, the... View Details

August 2016
Supplement

HEINEKEN—Brewing a Better World (B)

By: Forest L. Reinhardt, José Alvarez and Tonia Junker

This is a follow-up to the “HEINEKEN—Brewing a Better World (A)” case, with updated information on sustainability at HEINEKEN and some new initiatives. View Details

Keywords: Brands and Branding; Corporate Strategy; Supply Chain Management; Food and Beverage Industry

July 2023 (Revised January 2025)
Teaching Note

Sian Flowers: Fresher by Sea?

By: Willy Shih and Michael W. Toffel

December 2011
Case

Roger Caracappa: Package Deals for the Estée Lauder Companies

By: James K. Sebenius

Roger Caracappa must negotiate a cost-saving, innovative proposal from a potential French supplier that could displace the otherwise satisfactory, long-time incumbent supplier. Shortly after being promoted to executive vice president of the Estée Lauder Companies with... View Details

Keywords: Operations; Supply Chain Management; Change; Innovation and Invention; Cost vs Benefits; Beauty and Cosmetics Industry

December 2005 (Revised January 2007)
Case

Los Grobo

Los Grobo, a grain farming company based in Argentina, must decide whether to expand internationally to neighboring Paraguay and Uruguay. Los Grobo has built an IT-facilitated network with hundreds of participants who work together to produce corn and soybeans. Los... View Details

Keywords: Expansion; Information Technology; Supply Chain Management; Global Range; Globalization; Agriculture and Agribusiness Industry; Paraguay; Argentina; Uruguay

March 2005 (Revised August 2005)
Case

Procurement at Betapharm Corp. (A)

Presents a move by Betapharm to centralize procurement and e-sourcing and the many control and incentive issues that arose subsequently. View Details

Keywords: Motivation and Incentives; Governance Controls; Supply Chain Management; Biotechnology Industry; Pharmaceutical Industry

Web

Wartime Schools Collections | Baker Library

Wartime Schools Collections When the United States entered World War II, Harvard Business School (HBS) found its enrollment dropping as men were called to fight overseas. At the same time, the U.S. military was facing an increased need for officers trained in... View Details

April 2012
Supplement

Meli Marine, Instructor Supplement (Brief Case)

By: Richard G. Hamermesh and Sunru Yong

Keywords: Asia; Singapore; Industry Structure; Operations Management; Capacity Analysis; Packaging Cartons ＆Containers; Supply Chain Management; Competitive Strategy; Logistics; Industry Structures; Performance Capacity; Singapore

April 2012
Supplement

Meli Marine, Spreadsheet Supplement (Brief Case)

By: Richard G. Hamermesh and Sunru Yong

Keywords: Asia; Singapore; Industry Structure; Operations Management; Capacity Analysis; Packaging Cartons ＆Containers; Supply Chain Management; Competitive Strategy; Logistics; Industry Structures; Performance Capacity; Singapore

Stemberg was a pioneer in the retail industry. By contracting directly with manufacturers of office supplies and eliminating the wholesaler, Stemberg was able to offer discounted supplies to small businesses... View Details

Keywords: Retail

October 2024
Background Note

Outsourcing Primer

By: Willy C. Shih

This note provides some background on one of the key resource allocation decisions managers make as they develop and produce products and services: what should they do with the walls of their own firm, and what they should depend upon suppliers or contractors to... View Details

Keywords: Outsourcing; Offshoring And Outsourcing; Production; Product Development; Resource Allocation; Supply Chain Management; Manufacturing Industry; United States; Asia