Technology - Publications - Faculty & Research

Career Coach

Courtney Fairbrother

Courtney (Washington and Lee ’11) is the Associate Director for HBS’s Business and Environment Initiative as well as the Sustainability Sector Lead for the Career and Professional Development office. In these roles, she manages student and alumni engagement and creates... View Details

Keywords: Clean Technology; Clean Technology; Clean Technology; Clean Technology; Clean Technology

April 2025
Teaching Note

ZEISS: Commercializing Science

By: Maria P. Roche

Teaching Note for HBS Case No. 725-359. View Details

Citation

November 2023 (Revised March 2024)
Technical Note

Customer Data Privacy

By: Eva Ascarza and Ta-Wei Huang

This note provides an overview of the evolving landscape of customer data privacy in 2023. It highlights two pivotal aspects that make privacy a central concern for businesses: building and maintaining customer trust and navigating the intricate regulatory... View Details

Keywords: Customer Relationship Management; Governance Compliance; Governing Rules, Regulations, and Reforms; Risk and Uncertainty; Reputation; Trust; Information Management; Technology Industry; Technology Industry; Technology Industry; Technology Industry; Europe; United States

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14 Nov 2019
News

Can Non-traditional Health Care Companies Impact the Health Sector?

Keywords: Ambulatory Health Care Services; Health, Social Assistance

03 Dec 2001
What Do You Think?

What Happens When the Sumo Master Learns Judo?

the greater the likelihood that it will not be a major player in future competitions in rapidly changing environments. —Professor James Heskett Both Dennis Crane and Richard Eckel suggested that a broader view of the competitive spectrum for information View Details

Keywords: by James Heskett

2018
Article

Threat of Platform-Owner Entry and Complementor Responses: Evidence from the Mobile App Market

By: Wen Wen and Feng Zhu

We examine how app developers on the Android mobile platform adjust their innovation efforts (rate and direction) and value-capture strategies in response to Google’s entry threat and actual entry into their markets. We find that, after Google’s entry threat increases,... View Details

Keywords: Platform-owner Entry; Entry Threat; Innovation; Complementors; Mobile App Industry; Digital Platforms; Mobile and Wireless Technology; Market Entry and Exit; Price; Innovation and Invention; Applications and Software

Citation

Find at Harvard

January 2006 (Revised November 2007)
Compilation

Podcasting

By: Thomas R. Eisenmann and Kerry Herman

Profiles the nascent podcasting industry, based on a compilation of published articles. Describes factors driving industry growth, barriers to adoption, ecosystem roles, and potential business models. View Details

Keywords: Business Model; Communication Technology; Entrepreneurship; Industry Growth; Media; Internet and the Web; Technology Adoption; Media and Broadcasting Industry

Citation

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14 Dec 2009
News

Salman Khan, Math Master of the Internet

Keywords: online education; Educational Services; News, Library, Internet, and Other Services; Information

23 Jan 2007
First Look

First Look: January 23, 2007

technologies and partners. Focuses on the partnership tensions between global firms and local family-dominated conglomerates. Addresses new venture financing in an asset-intensive business through the assembly of strategic contracts. More... View Details

Keywords: Martha Lagace

25 Mar 2025
Blog Post

ClimateCAP 2025 & ClimateCAP Fellowship

ClimateCAP is an initiative manage by Duke University’s Fuqua School of Business whose mission is to prepare business leaders to understand and respond to the climate challenge. They provide learning resources for MBA students interested in the intersection of business... View Details

Web

Dean Srikant Datar’s 2023 Commencement Remarks | About

technology for assistance, using natural language processing to analyze word patterns and common themes. This approach helped complement the impressions I carried of these conversations with data—and ensured I wasn't bringing my own... View Details

11 Feb 2019
Research & Ideas

The Business of Saving the Planet

"The fact that the benefits of addressing the problem of climate change almost certainly outweigh the costs ... does not make concerted global action to address the problem easy." —Climate Change in 2018: Implications for Business If there is one positive... View Details

Keywords: by Sean Silverthorne; Energy; Green Technology

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

Reviewing a spectacular business failure, we often wonder why the CEO didn't see trouble coming. It was so obvious. Why didn't Digital Equipment Corp. CEO Kenneth Olsen see the PC as a threat to minicomputers? Did Coca-Cola's Roberto Goizueta really think New Coke was... View Details

Keywords: by Martha Lagace; Technology; Technology; Technology

1996
Chapter

The Emperor's New Information Economy

By: S. Zuboff

Keywords: Information; Economy; Information Technology Industry

Citation

Article

Designing Social Networks: Joint Tasks and the Formation and Endurance of Network Ties

By: Sharique Hasan and Rembrand Koning

Can managers influence the formation of organizational networks? In this article, we evaluate the effect of joint tasks on the creation of network ties with data from a novel field experiment with 112 aspiring entrepreneurs. During the study, we randomized individuals... View Details

Keywords: Accelerators; Entrepreneur; Social Networks; Field Experiment; Entrepreneurship; Organizational Design; Networks; Social and Collaborative Networks; Social Media; Information Technology Industry; India

Citation

Read Now

February 1976
Case

NCR Corp.

By: Thomas R. Piper

Keywords: Information Technology Industry

Citation

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September 1995
Teaching Note

VeriFone: The Transaction Automation Company (A) TN

By: Donna B. Stoddard and F. Warren McFarlan

Teaching Note for (9-195-088). View Details

Keywords: Information Technology Industry

Citation

June 2011 (Revised October 2012)
Case

IBM China Development Lab Shanghai: Capability by Design

By: Willy Shih, Kamen Bliznashki and Fan Zhao

When IBM shifted from a traditional territory-based multinational organization to what it called a globally integrated enterprise, it established its headquarters for "Growth Markets" in Shanghai and "Established Markets" in New York. This positioned its China... View Details

Keywords: Diversification; Corporate Strategy; Global Strategy; Organizational Change and Adaptation; Research and Development; Emerging Markets; Product Development; Information Technology Industry; China

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June 2011
Case

Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1

By: Joseph L. Bower and Sonja Ellingson Hout

Sam Palmisano explains the moves he made to transform IBM into a faster-growing, more profitable company focused on IT solutions to the problems of companies, cities, and nations. View Details

Keywords: Change Management; Transformation; Growth and Development Strategy; Business or Company Management; Information Technology Industry

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